Customer Ratings & Reviews

light portable worked well usb powerd was also neat and made it a little easier worked great w my macbook air m1 could be a little faster, but for the price range its great. i liked how the software it auto cropped out when i scanned multiple photos!

We purchased this scanner on the road after discovering our relative had some genealogy documents that we wanted to copy. We had our laptop with us and wanted a simple scanner only system that produced high quality scans. Our friend had the older version of this scanner and suggested we try the newer version. Overall, it's been an excellent scanner. It's fast and produces high quality scans. We really like the feature where you can place multiple items on the scanner screen and it can scan them at the same time but then process the scan into the appropriate individual files to save. After we use it we just place it back in the original box and carry it from location to location for scanning.

This review is only regarding scanning letter size documents. I haven't tried anything else yet. I bought this Perfection V39 II Flatbed Scanner a month ago and just today opened it up. Needed a copy of a letter that came in the mail. I don't have a copier only a BW laser printer, so decided to open this up and scan the letter to print it. First off I am not computer saavy at all. The paper instructions that come with it have 4 basic steps to follow. Seemed easy enough. Step 1 - unwrap everything. Step 2 - Install SW. Here I was confused with downloading the software. Initially it gave me several Perfection V39 II product options to select from (I think they were Perfection V39 IIdm and Perfection V39 IIit and a couple more including V39 III). None just said Perfection V39 II. Confusing. Tried calling Epson to ask which one to select but they were closed. Googled and checked reviews for help but no luck. Went in again to try and it gave me a "Recommended for You" software bundle so selected it and it downloaded no problem following easy steps online. I saw other SW options to download under their Drivers, Utilities etc tabs, but I did not download any of them, just the one that said "recommended for you." I think the bundle I selected contained all the others. Will look into that another day. Step 3 - Connect the scanner to the computer. The USB cable serves as both a USB cord and electrical connection. Super easy and nice feature. Less cords. I didn't have an extra USB outlet on my computer to use. I have a USB 4-port attached to my computer so I used one of those ports. Will have to research another day if that is ok or if I need to attach directly to my computer for better results. The scanner does not have an on/off switch. When connected it automatically turns on. The only way to turn it off is to unplug the USB cable from the back of the scanner or from your computer. I don't like that it doesn't have an on/off switch. The scanner has 4 buttons on the front left to right as follows. Scan and save as PDF. Scan and attach to email. Scan and send to your printer that is connected to your computer (I don't think a WIFI connected printer will work). The last button Scans and lets you edit. Step 4 - Scan a photo or document. The paper instructions showed to put the letter on the scanner, close the lid and hit the far right button to scan and if desired to edit. The software popped up showing my letter to review. I decided to leave everything in the Auto setting to see how it would come out without any editing, so I hit next. Then you have several choices here. Save the document, print the document or send the document to email, cloud, google drive or dropbox. I selected to print it as I only needed a copy of the letter. When printing there is a small box that is selected by default to also save the document and you have the option to name it and give exactly where you want to save it. Nice features. You can uncheck the box to not save it at all if you only want to print it. My 1st scan in the Auto Setting came out horrible. The writing was very dark and slightly blurry and letters fatter than how they appear in the original letter. Looked like a letter that had been copied over and over again. Again I am not computer saavy. I spent several hours trying to get familiar with Epson ScanSmart editing features and googling and reading the online structions on how to improve the quality. I tried photo mode, document mode and BW mode with no luck. I eventually stayed in document mode and only selected different DPI settings. I am new at learning about dpi settings. Again, not computer saavy. It defaults to 200 dpi. I tried 200, 300, 350, 400 and 600 dpi in document mode and not touching any other settings. The higher I went the better the writing and less dark, but there was a crease in the paper where it was folded and at 300 it was faint, but 350 or higher it showed up as a black line. I finally read to try in advance settings to adjust the brightness. I eventually found that leaving it at 300 dpi the writing looked great and increasing the brightness from 0 to 50 finally eliminated the crease line. In the end I got a really good copy of my letter. A WORD OF CAUTION. Always check you have your document in the Flatbed Scanner before hitting scan. I kept taking my letter out to compare to what I was printing and I forgot once to put it back in. The scanner ran without my letter in it. It doesn't recognize not to scan if nothing in it. I don't like that feature. So I got a scan that came out a pure black page. I learned later that you have a couple seconds to hit "cancel" to stop the scan, otherwise you will have to unplug it to stop it which is what I did in a panic. Wish the scanner had an on/off switch. I never leave my printer on and I would like to not leave my scanner on all the time either. Epson if you are listening add an on/off switch to the scanner. It did take me quite a bit of time to learn how to navigate the Epson ScanSmart. Again I am not computer saavy and have never owned a scanner, copier or fax machine, just a simple BW printer. The Epson ScanSmart works as follows: On the home page where there is a big blue box that says "Scan" hit the settings gear icon in the top right corner to take you to the setting page. On the settings page you have a choice of Auto, Document or Photo mode. Auto Mode - No settings here Document Mode - You have 2 choices to either "reset" to clear out your settings to factory reset or hit "Custom Settings." In customer settings you have "Main Settings" and "Advance Settings." In main settings for a document the color, grayscale and BW came out bad, so I left it in Auto. Here is where I played with the dpi. I suggest if your document doesn't come out good, just play with dpi first. Also in Main Settings is a nice feature "Rotate." I had a landscape document and I selected 90 degree in the rotate setting and the image showed up on my screen in landscape mode so I could see it correctly. Didn't have to turn my head sideways to look at it. I like the "rotate" feature. In Advance settings is where I inceased "brightness" and I could see on my screen it was removing the crease on my paper. Same as contrast, you can see the change on the screen. Nice features. After you finish Main Settings and Advance Settings you can "Preview" to see what the document will look like. When satisfied hit "Save." Then "x" out of that window and then "close" the "Scan Settings" window. Now you are back to the Epson ScanSmart main page and hit the big blue box that says "Scan." After you scan select to Save, Print for Send to the Cloud, Google Drive or Dropbox. On another day I will try out the stitch feature. I have some old Ledger size plat maps I need to scan to sent to someone. Hoping the stitch feature is easy and works great. I will then do a separate review on the stitch feature. Also, on another day I will try photos (color, BW and old sepia). Hoping they will come out great. I will then do a review on photos. I knocked off a star for scanning documents because of the struggles I went through for hours to finally figure out how to improve scanning my letter. Also, for the confusion in the beginning to find my product to download the software. They need an option that just says Perfection V39 II when selecting your product. They also need to explain if the person only needs to download the "Recommend for You" software or if one needs to download the other software that pops up too. That is confusing. In the end my copy of the letter came out great.

I bought this scanner to digitize my family’s physical photographs and the process is absolutely seamless. The scans are crystal clear. I would recommend this for anybody!

Bought this to digitize some old photos and it works great. The quality of the scan is everything you need and the speed of the scan is quick and easy.

Purchased for my father in law. He’s been on an ancestry kick and has been looking for a way tow can his old photos. This scanner is fast, simple and easy to use. Perfect combo for an older family member to enjoy.

I bought this Epson V39 II scanner because the scanner on my printer stopped working. It was very easy to download the software, register the scanner and scanning and saving to a pdf file is very fast and easy. Emailing a document after it's scanned is very easy too. I love this scanner and love that it's light. I highly recommend this product.

Pros: Scan speed good, document preview in ScanSmart software. Cons: ScanSmart software poorly designed, requires too many Settings adjustments that could all be on opening page (like Canon MP Navigator) to switch between Document and Photo, set letter or full platen, DPI, other settings, scan quality on B&W documents over-saturated, Auto mode clips borders from documents (must use Letter or Maximum document size), and Photo mode inexplicably scans each item twice to produce one result doubling scan time to 30+ seconds. Only keeping it because I have figured-out how to build-in custom settings using Scan-2 secondary utility, speed is better than my previous Canon LiDE 90 that lasted 10+ years, and Preview in ScanSmart allows me to delete mis-scans or duplicates in multi-page documents. Probably should have purchased Canon LiDE 400. Note: I am an IT guy who has set-up pretty much every consumer printer/scanner brand in last 20 years + software, and personally scan thousands of documents and photos each year.

Easy to use. Quality scans. The scanner is well made. Epson is dependable.

Should have bought this years ago. Fast, accurate, simple to use. Better than what I use at work.

It's been a long time since ive needed a flatbed scanner. And wow they have come a long way. I always leaned toward Epson for my printers and scanners so I grabbed this one. Super sleek and lightweight. Scans are miles better than the last flat bed I had. Solid purchase.

Great scanner for a great price. Software is simple, and the resolution is quite good. Pretty happy with this purchase.

Install the software and you're good to go. The scanner works well, usually automatically detecting the type of item you are scanning. All the power it needs comes through the usb cable so no additional outlet is needed.

Bought this to scan in some photos for a celebration of life slideshow we were putting together. The quality is great, even on some older photos that weren’t in great shape. The software works well and isn’t hard to install. If I had to pick a negative it would be the speed of the scans. It’s not bad, but if you have a large project or are scanning in hundreds of photos you might want something a little faster.

Best scanner brand Easy to use Great scans Good price

I originally purchased this scanner for use with TCG/sports cards and graded cards. It performs exceptionally well with raw (ungraded) cards—capturing sharp, detailed scans that showcase the card perfectly. However, it's not well-suited for graded cards; the scans tend to come out blurry and lack the clarity needed to highlight details inside the slabs. The scanning process is a bit slow, which ultimately led me to invest in a higher-end scanner to better match my personal preferences. That said, this scanner still does a solid job with standard photos and documents, making it a decent all-around option for general use.

Excellent photo scan quality and super easy to use. Lightweight and sleek.

a fine scanner for the $$... and I need to type 22 more words for this to work . . .so here we go . . . Best Buy employees are very friendly, competent and Helpful...

I have been debating getting a photo scanner for a while and am so glad I got this one. I love that you can put in multiple photos at a time and the program recognizes them as separate files. It’s pretty efficient and does what it should. Planning to get all the printed photos my mom has and digitize them all over time n

This is one of the coolest peripherals. With one cable it is powered and transfers data. With super easy to use buttons the software automatically comes up. The plug and Play ease of use makes this a great item for multiple computers. Plus it's very lightweight and fits in my laptop bag.