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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Perfection V39 II Color Photo and Document Flatbed Scanner as user-friendly, compact, and portable. They appreciate its high-resolution scans, USB power feature, and removable lid for scanning large photos. However, some customers have concerns about the scanner's software, connectivity, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 291 reviews
  • Rated 4 out of 5 stars

    Not comparable to my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the price was very reasonable just wasn’t comparable to my computer so I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Glitchy but good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scan quality but it sometimes glitches and won't register on the computer. I tried to return thinking it was broken... it glitched after 3 days of use but it was outside of the 15 day return window. Best Buy just shrugged at me. I had to ask a friend to trouble shoot with me and it was the accessory drivers on the computer I guess? I just restart my computer any time it happens now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    GREAT Value and Quality for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality scans. Quick and easy to use. Great value for the money. Did some homework before buying and a wide variety of reviews were very positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picked it up, works find in 2023 macbook pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at the Best Buy store for some family photo archiving. Took it home. Download the drivers from the Epson Support site. It works fine. No issues. It’s not a beast of a scanner but should suit my needs just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needs better method of getting the software needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice features, and overall design. somewhat troublesome installing the software without which the scanner is useless, or nearly so. but I finally found a way to get the software to make this work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my scanner so tried this one. Set up was simple and straight forward. Functioned great. Slight learning curve from my 15+ year old scanner but not difficult for even a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great for the price and easy to use.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scan quality and really compact, not too heavy and very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flatbed Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lots of scanning options. As it's powered by USB, you may need a powered USB hub. depending on your PC and how many things you already have connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner seems to work as advertised. Is a fairly compact design. Software installation was straight forward and software works well. Only thing I don't like so far is the USB connection on the back of the scanner is recessed too far and its hard to get the small USB connector aligned and connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm sure it will do the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to set up the device yet. Hopefully in a few days after I rearrange the office area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Epson Perfection V39 II Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple and easy to use. very light and easy to set up also.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great Scanner at a Good Price Point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flatbed scanner from Epson. Setup was easy, photo scans are great. Epson software is okay. Not user friendly compared to previous versions. Great selling point in addition to the good looking scans, you can place multiple photos on the glass and have the scans saved separately. Huge time saver. Good construction considering it is mostly plastic, and a good value at this price point. In addition to the good looking photo scans, the cover expands and can be removed, if you need to scan books or photo albums.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Quality scaner with Mac OS 13 sofftware glitch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making a copy it looks identical to the original. When using with Mac OS 13.X, if the computer goes to sleep and you later resume working on the computer, you will lose the ability to communicate with the scanner. To communicate again with the scanner it is necessary to log out of the computer and log back in. Then the Epson software is able to function.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Performs as expected. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great Scanner for Windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner. When my previous scanner on my All-in-one printer wasn't compatible with Windows 11, the Geek Squard made me a short cut but I couldn't scan together more than one page, plus the scan was a jpeg file. This scanner is wonderful. Can scan multiple pages and combine then if a pdf file. I love this scanner and highly recommend. I had to take to Gerk squad to done load the printer driver but once I did was a snap to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy This One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug & Play Setup. Easy to use. Affordable Price. Now we must continue to type so we get the minimum of 50 Chars.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner and a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to digitize some old photos and it works great. The quality of the scan is everything you need and the speed of the scan is quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans well and pretty quickly. Very compact making for easy storage. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Mac OS 14.x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works well on my MacBook Pro running OS 14.2.1 (Sonoma). I had spent some days prior to purchasing this unit trying to verify which models would work with the newer OS, and this information was not always easy to find and verify. The software is available to download from the Epson site. Surprisingly, the scanner is powered off the same USB cable used for the data connection. Very lightweight. A great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    It's a good, simple scanner.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough. I was able to plug it in my Mac Mini and just start scanning. I admit, I don't know if another scanner would do a better job. But the photos I scanned came out fine. I am not giving it 5 starts as I just started using it. I will come back and revise as I use it more.

    I would recommend this to a friend
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