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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Perfection V39 II Color Photo and Document Flatbed Scanner's sharp scan quality and ease of use. Many appreciate its overall performance and suitable size, while some find the resolution and lightweight design appealing. However, some customers have expressed concerns about connectivity issues and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 296 reviews
  • Rated 5 out of 5 stars

    Cimplex but GEEK SQUAD stated with it until comple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped in a more complicated case and solved all the problems. Friendly and very capable in funding multiple ways to troubleshoot. Couldn't be more pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works on MacOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon has stopped supporting scanners on MacOS (confirmed with Canon support) so I chose this one for scanning documents. Document scans are lower quality for grey areas in a document. Small type requires 1200 DPI which is slow. I tried the default 300 and 600 but neither could handle small fonts. Did not test on photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Cool Epson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great printer. I didn't realize I would be utilizing a lot of the features. Handles everything quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to scan old family photos, scanned over 11,000 photos in 4 weeks and no problem whatsoever. Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice scanner. Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Great price. Built very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing and earning new games. Easier to out together than you think. Strong materials

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable and Space Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Portable and space efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    see attached. Very good scanner. copies true to life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy plug in and use. Light and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. If you dont need to scan many sheets at a time, it works good. Easy to connect to laptop for on the go needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instant memories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for the value to be able to transfer photo or documents

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Will not install - DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to my win11 laptop. The Epson installer cannot find the scanner, even though it appears in Device Manager. Bought this because we are in a pinch and need to scan docs quickly. Now we are in an even worse situation after wasting time on this piece of poop. And the GLOBAL Epson corporation does not have a 24/7 help line; we can get help during normal business hours tomorrow. Thanks Epson, NOT

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MarkS, thank you for providing feedback on your Epson - Perfection V39 II. We apologize for the disappointing experience you were having and will be sure to pass the information along to our product teams. Should you need assistance in the future, your product comes with free lifetime tech support and we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 a.m. - 4 p.m. (PT), Monday - Friday. Regards, Alissa A. – The Epson Team. Epson

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was simple and easy to use. Just plug and scan after getting the drivers which took me 1 min to find and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner. Not perfect size, but does great. Easy to use, produces good readable copies. Good value/price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Win survey

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson perfection V39 II Color photo/scanner is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast scanner.does the job i need it to do. I am enjoying the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive scanner love it. Easy to use and simple to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick scanner to scan old photos for a funeral and this helped out really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use just put in what you need to scan. I am scanning photo I have from the 1970's. It easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased at how well and how easy it was to work. Very easy to set up as well.

    I would recommend this to a friend
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