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Customer Ratings & Reviews

Your price for this item is $99.99
The previous price was $119.99

Customer reviews

Rating 4.4 out of 5 stars with 191 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Perfection V39 II Color Photo and Document Flatbed Scanner for its user-friendly interface, compact design, and high-resolution scanning capabilities. Users appreciate the convenience of the USB-powered feature and the OCR software for editing pictures. However, some customers have expressed concerns regarding connectivity issues, software compatibility, and the lack of Wi-Fi connectivity and battery operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 191 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Epson V39II scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with Windows or Apple. Pictures scanned are quite clear. Easy to use for photos and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Mac OS 14.x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works well on my MacBook Pro running OS 14.2.1 (Sonoma). I had spent some days prior to purchasing this unit trying to verify which models would work with the newer OS, and this information was not always easy to find and verify. The software is available to download from the Epson site. Surprisingly, the scanner is powered off the same USB cable used for the data connection. Very lightweight. A great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good basic photo scanner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to scan old photos. It was easy to set up and use. The quality of the scans is just ok but fine for my purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glitchy but good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scan quality but it sometimes glitches and won't register on the computer. I tried to return thinking it was broken... it glitched after 3 days of use but it was outside of the 15 day return window. Best Buy just shrugged at me. I had to ask a friend to trouble shoot with me and it was the accessory drivers on the computer I guess? I just restart my computer any time it happens now.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clear image quality, and very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all around scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner. I needed a flatbed scanner to scan in pages that I needed to place into a booklet that I was doing. I had never worked with a scanner before; it was very user friendly to get started and to use. The price fit my budget. Epson was a brand that I had used before, and I trusted the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Compact
    Best Buy Employee

    Rated 4 out of 5 stars

    Great for the price and easy to use.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scan quality and really compact, not too heavy and very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple and does the job. One plug connection: The USB cable also supplies the power. One touch scan. Works on Mac Catalina 10.15 Light

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Epson V39 Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scanner brand Easy to use Great scans Good price

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was simple and easy to use. Just plug and scan after getting the drivers which took me 1 min to find and install.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Scanning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as advertised was not too hard to use.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Scan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan to use soon fits in perfectly. Very sleep and looks like a laptop lol

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent value for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased at how well and how easy it was to work. Very easy to set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ocr

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner once installed scans fast. And is OCR WHICH is great for editing pictures..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Will not install - DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to my win11 laptop. The Epson installer cannot find the scanner, even though it appears in Device Manager. Bought this because we are in a pinch and need to scan docs quickly. Now we are in an even worse situation after wasting time on this piece of poop. And the GLOBAL Epson corporation does not have a 24/7 help line; we can get help during normal business hours tomorrow. Thanks Epson, NOT

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MarkS, thank you for providing feedback on your Epson - Perfection V39 II. We apologize for the disappointing experience you were having and will be sure to pass the information along to our product teams. Should you need assistance in the future, your product comes with free lifetime tech support and we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 a.m. - 4 p.m. (PT), Monday - Friday. Regards, Alissa A. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Easy photo scanner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner took about 10 minutes to setup and install software on a Win10 laptop. We were able to scan 3 photos at a time and the software automatically saved as separate images. This saved us quite a bit of time as it scans fairly quickly and easily using a button on the scanner. The only cable is usb (no power) so that was convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to install. Easy to use. My wife love the scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good Scanner.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic scanner and easy to use. High quality scans that can be edited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality scaner with Mac OS 13 sofftware glitch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making a copy it looks identical to the original. When using with Mac OS 13.X, if the computer goes to sleep and you later resume working on the computer, you will lose the ability to communicate with the scanner. To communicate again with the scanner it is necessary to log out of the computer and log back in. Then the Epson software is able to function.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use just put in what you need to scan. I am scanning photo I have from the 1970's. It easy to use.

    I would recommend this to a friend