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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Perfection V550 Photo Scanner for its user-friendly interface, remarkable scan quality, and reasonable price point. The high resolution of the scans is also widely praised, with users noting that the scans always come out well. On the downside, some users have expressed concerns about the scanner's bulky size and dated software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 654 reviews
  • Rated 4 out of 5 stars

    Great film scanner for 120 film

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner comes with holders for 34mm, slides and 120 film. It of course can scan up to 8x10 sheet film since it’s a flatbed. I prefer a dedicated 35mm scanner for for smaller film formats because the can pull more detail from the smaller frames.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome scanner!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this scanner for over 2 years and it is a workhorse, to say the least. I use it for documents and photos and the software is very easy to use. I would recommend this for a home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson PerfectionV550 Photo Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this photo scanner. We had old negatives and were able to see the pictures and transfer them to our family albums on the computer. It's as if we had pictures developed from the negatives! So happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 3 out of 5 stars

    Good but NOT GREAT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good; but this scanner is VERY slow based on how flat bed scanners work. I upgraded to the faster model with auto feed and it but my photo scanning by a 90%.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DantheMan1801, thanks for sharing your experience. We appreciate your business and will forward your feedback to the relevant Epson department to help improve the performance and quality of our products. Should you have any questions and concerns, please contact our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
      Regards, Matt. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great for old photos or documents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner was used for a lot of old photos and a diary. The scans were almost better than the originals. It was easy to set up and fairly easy to navigate once you figured out the software. Extremely happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Epson totally could not give a rip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be a great scanner. I still don't really know... why? Because Epson is so late to the game on upgrading software to 64bits. So at this moment the software is glitchy, the scans are time consuming. I am not only disappointed at this date... Jan 24, 2020 I am enraged. I have another Epson Workforce Scanner and that scanner still has not been updated to work with Apple Catalina. So Best Choice, do the best choice and stop selling equipment that is behind the game!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi moshi29, we apologize that you are having issues with your V550. Your Epson V550 is compatible with the latest Mac 10.15 update. Please click on the link below for the latest driver update for the V550 scanner.
      https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V550-Photo/s/SPT_B11B210201?review-filter=macOS+10.15.x

      Please call if you have issues using the Epson Scan application.
      Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo– The Epson Team. Epson

  • Rated 5 out of 5 stars

    Excellent scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an aging Epson scanner that was taking a long time to warm up. This one is ready to go almost instantly. Scan quality is excellent. Software is intuitive and easy to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner for old photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted this so she can digitize our old family photos. It's a slow process but the scanner does an excellent job. Even the restoration software does well restoring the original colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture scanning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for scanning pictures for a 50th anniversary tribute we made. We were able to make the scanned pictures look better with the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything it should!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the scanner ready to set up and use providing excellent scans of my 70+ year-old 2" negatives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you're doing just a few photos. The software is kind of laggy and seems out dated. Pictures did turn out well though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eason scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the scanner has been installed, we're still learning it and enjoying it. Haven't played with it enough for a total review but from whet we've experienced, we do like it. Hope it keeps going as well as what we've have so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scanner for film negatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner for film negatives. Can scan 35mm and 120mm film. Be warned scanning can take a long time depending on the settings you use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner does a great job even with old pictures. It is easy to use and the dpi can be adjusted to allow for enlarging pictures without losing sharpness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Took a little bit to figure out how to scan multiple photos at once, and it doesn't separate them individually as well as descriped. But it is rather quick and the slide function works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well with my Mac and the software is easy to navigate. Has Digital Ice like the more expensive model but I only needed 35mm and 2x slide formats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best multi-purpose scanner I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to load up the deck and scan multiple pictures at the "same time" is great. Added together with this being a full page scanner as well has been great. Take a look folks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scanner is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was something underneath the glass part (dust, ultra small hair, not sure what it was), approximately 2 mm long. I had to take the scanner apart to remove this. Other than that, it works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast with Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Mac and this item works great with it. There were no issues when setting up. Furthermore, the item scans fast with great quality.

    I would recommend this to a friend
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