Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 654 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Perfection V550 Photo Scanner for its user-friendly interface, remarkable scan quality, and reasonable price point. The high resolution of the scans is also widely praised, with users noting that the scans always come out well. On the downside, some users have expressed concerns about the scanner's bulky size and dated software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 654 reviews
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Great for slide scanning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this scanner mainly for photo and slide scanning. I have tons of slides, some very old that I need in digital form. I have had zero problems getting good images from some very old (even glass and metal mount) slides. Since I have so many I wish I could do more than 4 at one time, but that is OK. The only problem I have had and it may be reacted to my specific computer and software and that is the software (I think it's the driver really) gets lost after being used for a number of times in a row. To get things running smoothly again requires me to turn off the scanner, remove the USB cable, reinsert the cable and start the scanning software again. Minor problem, compared to some software issues I have had over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Scan quality

    Rated 5 out of 5 stars

    Great scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the scanner was good. It was reasonably priced. The editing programmed worked well for a free program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Very good item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Copied slides and negatives right away with no problems at all. Great image results, too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Scan quality

    Rated 5 out of 5 stars

    Scanner simplifies digitalizing photos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of printed family photos I want to scan and digitalize. A friend recommended this scanner to speed up the process and improve the quality of the scanning. It has lived up to his recommendation and has made scanning these photos much easier. I recommend it highly. It was reasonably priced, is easy to use, speeds up scanning and produces a great digital photo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great affordable scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and excellent quality scans of my photos with easy editing tools to help repair scratches and other imperfections that time and wear and tear caused.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that it would take too long to scan in photos. Actually, I was able to place 4 to 6 photos on the scanner at a time. It scans it all once then it creates individual files for each picture. No cropping! All with a click of a mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Scan quality

    Rated 5 out of 5 stars

    Excellent Choice for Scanning Photos and Documents

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody buys standalone scanners in this era of multifunction devices. But sometimes all you want / need to do is scan, without the overhead (expense) of toner cartridges. I'm someone who rarely prints hard copies of anything and I just wanted a scanner to replace my old HP flatbed scanner which lasted for years and years. The Epson Perfection V550 has proven a worthy replacement - an excellent flatbed photo and document scanner at a very reasonable price. It takes just a few minutes to set up, including software installation. The V550 is not Wifi or Bluetooth compatible, but connects via USB to your desktop or laptop computer. The scanning application software interface seems a bit dated, by contemporary standards, but works quite well, particularly if you need to scan multiple pictures at once - the software distinguishes each print and saves each as a separate image file. In one afternoon I was able to scan 250 pictures in about 4 hours. Needless to say, the scan quality was outstanding. I highly recommend the V550 if all you need is a robust flatbed scanner that produces superior digital images.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Slide capacity

    Rated 4 out of 5 stars

    Good for old slides

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans slides well. Color correction feature works well. Can only scan 4 slides at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Slide capacity

    Rated 5 out of 5 stars

    Turned out to be better than I expected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My reason for getting it is a need to scan hundreds of 35mm slides I have from a lifetime of photography. Could not afford to outsource it so will be doing it little by little. The ability to do only four slides at a time is a problem, but the quality I'm getting is very good. So with time I think I will get a good result for a much lesser price than outsourcing.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've scanned just a little over 5,000 images. Scanned 35 mm slides to professional photos and they all turned out great. Scans multiple images at once then creates seperate images to save. 50 years of pics. for children saved on a portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Resolution

    Rated 5 out of 5 stars

    Excellent scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation and easy one touch scanning, nice resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This scanner really does what it claims!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a LOT of old slides and negatives, and some photos for which the negatives have been lost, and I wanted to digitize all of this. I looked at what was available and read a ton of product reviews and there seemed to be a choice of either cheapie low quality "toys" with poor resolution, or else professional -oriented products at upwards of $1000. And then I saw the Epson V550 and V600. Priced in the lower-middle of this range, they advertise as good a scanning resolution as all but one very expensive product. I checked these out and found that the V550 is the same machine as the V600 --they differ only in that more photo processing software is included with the 600. SInce I already have a photo post-processing app, this didn't matter and I went with the 550. I got lucky ---it was on sale, AND I had a Best Buy percentage-off coupon for which --amazingly-- this product actually *wasn't* on the (always hideously long) list of exclusions!! But I still had to check out the important thing -- did it really work as claimed? I tested it with some 35MM slides first; it took me a minute to figure out how to insert the slide attachment tray, the instructions for the scanner really could have been written better --but I figured it out, and then tried a few scans. Went thru different resolution settings, etc, and found that at 600DPI or above, it does a pretty good job!! 1200dpi seems best for slides, but the scanning process was VERY slow...so I did most of them at 600, and really couldn't see a difference except when the photo was "blown up" to full screen. Color reproduction was good; there is a "color restorer" function in the V550 software, but since I have another photo app I prefer to use, I did not use it. The included slide scanning attachment holds 4 slides at a time; given the size of the scanner, I felt they could have designed it to do more than 4, but it was really no big deal since each individual slide takes a fixed amount of time to scan which depends only on the dpi resolution setting you use. Next I tried 35MM negatives. The attachment tray for these holds 2 strips (of up to 5 or 6 exposures each). It has a snap-in "frame" that is supposed to hold the negatives flat for scanning, even if they have become curled; in fact it did a pretty fair job with this, if not absolutely perfect. It is just a bit "fiddly" to place the strips of negatives into the tray, but again, it wasn't a big deal. Once again, I ended up using 600dpi resolution for many of them, going up to 1200 for only a few particular pictures that had a lot of detail or ones I especially intend to make big prints of.. Overall, it is a good product and if you find a sale, it is a real bargain for what you get! --and it will also do all the "usual" scanning stuff such as documents, too, since it is a full size unit. On the "con" side, it is rather large and bulky, and the instructions really could have been written better ---but I found there are reviews by serious photo enthusiasts which included useful setup information! It is very slow if used at high resolution --but it will do a good job for those photos you really want to preserve as well as possible. Also, especially with transparencies, you must be careful to keep both the scanner and your slides/negatives clean. I kept a can of that pressurized air spray stuff handy; otherwise every tiny speck of dust will appear as hairs and spots on the scanned photo. As far as I know, this is a problem regardless of which product you buy, so the Epson is probably no worse than any other here. (There is a dust removing feature in the software, but of course any app like this will have *some* effect on your photo content; it is better to just keep really careful with cleaning!) To sum up --this scanner is a good value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    High-quality Scanner for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Epson V550 to scan photos & film negatives. Scan quality appears to be very good for a flatbed scanner within this price range. I wish it came with Photoshop Elements for photo editing & it only has Digital Ice for film scanning. Overall have been happy with it so far & some scans have turned out better than the original. Like that you can also easily upload scans to Email or Facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 5 out of 5 stars

    Pic and doc scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pic scanner is what my wife has been looking for. So far it has done everything asked of it with pleasing results. Do recommend for pics, slides and negatives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, with pro options if needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners just wanting to digitally store photos, all the way to those wishing to restore/enhance photos at a more professional level. Set up was a snap on both an ASUS and a HP laptop. The edge technology is a great help when you want to scan lots of pictures quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Purchased to scan old pictures and documents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of old pictures that i have scanned. It works good this way because you can do multiple pictures at one time and it will put them in one file each. It takes a little bit to learn how to get the best results. At first it did not separate some pictures in separatefiles or they were crooked but than changed the dpi to 600 and have not had any more trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Best scanner I've had to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've looked for a long time for a scanner that would do justice to our old wedding photos (35 mm). This is the second one that has done it and the other was a dedicated film scanner. This scanner actually does a better job than that one. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Easy to use and gives good results.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to scan in multiple sizes and types of pictures and negatives and got good results from each of them. Nice to have all the different sizes of negative holders.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    fantastic epson scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of the scans is absolutely amazing for the price having been a professional photographer 11 yrs ago this scanner will handle most professional needs and all amateur photo scan requirements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, takes nice scans of older photos, larger surface than normal.

    I would recommend this to a friend
Sponsored