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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 152 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the PictureMate PM-400's excellent print quality and its ease of use. Many appreciate the printer's small and compact size, perfect for portability. The wireless functionality, enabling printing from phones via Bluetooth, is also a popular feature. Positive comments consistently highlight the vibrant colors produced by the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 152 reviews
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Excellemt photo prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact size and prints come out really nice photo quality. It took a few minutes to get the app set up on the phone - not completely plug and play but just need some patience/focus for setup steps.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson printer is pretty cool - very small footprint and excellent printed photos. There are 3 sizes of prints you are able to print from this - the most common 4x6 and the largest at 5x7 and then 3.5 x 5. The ink is a small all in one easy to install cartridge and the system sets up super easy - connectivity either thru a desktop pc or the easiest; right thru your smart phone or tablet. Printing is quick thru the Epson app and if you have the photo shop app you can tweak and adjust the settings before you print - just like using a kiosk at one of the 24 hr stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    photoman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to do both 4x6 and 5x7 on a simple printer is good. The prints come out fine with good color and sharpness. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Far Too Slow for a Photobooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good if you use Epson paper, but I wanted a small photo printer for a Photobooth and it was taking 2 minutes per photo. I ended up giving this one to a college student and bought a smaller much faster Photo printer that does really fast prints. Gave it 4 stars, averaging the quality of the prints (5) with the speed (3).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Print quality

    Rated 5 out of 5 stars

    Pretty Good Little Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an astonishing little photo printer. The color is terrific. Prints 2 sizes. It's quick and very satisfying. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great personal photo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version of the epson picturemate. It finally gave up after many many years of use. Decided to stick with the epson. this one is compact, sleek, and prints out great pictures. definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great portable printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Epson - PictureMate PM-400 - C11CE84201 Wireless Photo Printer - White. It's great to print the pictures off my phone and camera while traveling. I'm a scrapbooker, so getting my pictures the same day is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is beautiful. I wish it would do 8x10 pictures. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer, easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very easy to use, and the pictures are incredible! Best printer I have owned for printing photos, and I have had several! It is great to take on the go, it is so portable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer that produces quality prints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little printer! This is my 3rd Picturemate because I use them so much for scrapbooking. The photos it prints are of beautiful quality, the printer is convenient, and I love the Epson app to print different sizes in the form of a collage print right from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Amazing printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, prints clear vivid pictures. Very happy with this printer. It wasn't in store. I went to speak to sales associate to ask any questions I had. Very satisfied with this purchase !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for picture printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for the quality of printing pictures, but was unable to get it to work wireless - had to connect with a USB cable. I tried several times to set this up to print wireless over the router, but got an error "A router/access point channel conflict has been detected" and Epson support replied I needed to check with our ISP or manufacturer of the router. Other than that, the printer is working as expected and the work-around of using the USB cable is sufficient. We are able to update the printer firmware via wireless internet through our router, so not sure why our PC cannot see the printer via the same wireless router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Photo printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use and the pics are OUTSTANDING. It may be somewhat compact in size, but it performs like a large printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer...does a great job printing 4x6s! Only problem I experienced was second time I used it...was only printing off 1/6th of the photo. Turns out a microsoft "upgrade" supposedly messed up the settings. I tried numerous ways to fix it but the Epson customer service person helped me resolve. Very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great little printer. This is my second by Epson. It makes 4x6 & 5x7 pictures. It is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Compact Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compact printer that prints three different sized prints. The print quality is far better than the Canon Selphy. Pictures print quickly, and no need to tear off ends like with the Canon Selphy. The Epson paper is good quality, but I like that you can use other brands, as I wasn’t able to find Epson paper in the 3.5x5 inch size. I really like this printer so far after about a month’s use!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing portable photo printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the advent of primarily taking pictures on our phones, being able to easy & efficiently print photos became a hassle. No more! The Epson PictureMate PM-400 is amazing! Love the simplicity of its WiFi Direct capability and readily available products online. Only one in its class that prints borderless 5x7 photos--as a scrapbooker, I love that! What a great little printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. It's easy to use and creates nice pictures. I thought it was a little expensive. But again I AM HAPPY WITH IT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best pictures ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, it is easy to use and the pictures come out like professional pictures. The best little printer that I've every had.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Photo printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a Canon and Kodak photo printers before this one and they both died within 2 weeks. This one has been working great and the colors are fantastic. I would definitely recommend it.

    I would recommend this to a friend
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