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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 152 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the PictureMate PM-400's excellent print quality and its ease of use. Many appreciate the printer's small and compact size, perfect for portability. The wireless functionality, enabling printing from phones via Bluetooth, is also a popular feature. Positive comments consistently highlight the vibrant colors produced by the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 152 reviews
  • Rated 5 out of 5 stars

    Even better than the last version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous PictureMate was a workhorse and I used it regularly for 8 years or so. It finally was having printing quality issues that the maintenance regime was no longer able to solve, so a new PictureMate was the next best thing. This model allows for several smaller sized images as well as 4x6 and 5&7. I scrapbook, so being able to view photos, print various sizes and number of copies myself is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping,Easy setup, printing fast and nice, 1

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several of these printers for a photo both. Without fail however halfway through the event they would fail and never work again. Printing under normal circumstances however the images seemed clean clear nice and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great photo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great photo printer. the color and quality the photos come out in is great. nice to be able to print them at home now

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent quality photo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds up to the Epson name of great photo printing. High quality and instantly dry. Beats all other brands I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great photo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4x6 photos print in really good quality. Have been using the epson premium photo paper. Prints take about one and a half minutes to print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this PictureMate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photo quality is great - a must since I'm a scrapbooker. Easy to transport, lightweight, and easy to work with. Took some time to find the right cords to connect it directly to my MacBook Pro so that I had the option of a direct connection vs. wireless. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and print nice picture, color printer very close to the digital version

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It is so much easier to use and prints beautifully. I use it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife. She is an.avid picture take with little patience for NJ printing her art at a shop or pharmacy. This printer allows.her.to pring direct from her phone or her camera using Wifi. She loves it and I love the peace of mind knowing she can get her prints instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to take anywhere you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and this is compact and easy to take on your travels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good printer. Viewing screen not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good compact printer for the price. Wish the viewing screen was bigger, and it is hard to navigate through many photos when choosing which ones to print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson makes great printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and worked flawlessly but better get a spare print cartridge right away because the one that comes with it is not a full one. We also found you have to buy the cartridge direct through epson, no one else seems to sell them.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice aphoto Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeably improved quality over my old photo printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality that this little printer produces!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photo printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the third printer I have purchased. Only one issue. It isn’t serviceable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy picture printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting it up is as simple as plugging it in. Put in the printer cartridge and some paper and you’re good to go. Wireless was weak but wifi direct works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sad Return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to work. I feel like this company needs to put out a newer model. The concept was perfect but the delivery was not. Out of the box this printer was easy to hook up to my network and connect to my phone. But when I went to print a 4X6 photo it distorted the picture. The print quality was not acceptable nor were the colors. Sadly it was not to my liking. So I returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it up to now. I'm glad i got it up to now. I think i finally got the photo printer i needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent photo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems initially connecting wirelessly, but after we got that resolved it was easy to work. It's fast and efficient.

    I would recommend this to a friend
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