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Customer reviews

Rating 4.3 out of 5 stars with 25 reviews

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Page 1 Showing 1-20 of 25 reviews
  • Rated 5 out of 5 stars

    Robust High Speed Document Scanner for Offices

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    First caveat about this scanner is it’s for Windows only. If you have a Mac, you should install its drivers and software in a virtual machine running Windows, and it will work just fine. But it will not be recognized natively by macOS (or OS X). Second caveat about this scanner is it is not meant for the user who occasionally scans a few docs, receipts, and business cards. This thing is a beast with exceptional scanning speed (65 ppm), high duty cycle (6,000 pages daily), and a long 3-year warranty (Epson’s warranty is 3 years, not 1 year as listed in the Best Buy description). PROs • Fast, double sided scanning • Clever document catch tray that curves up (see photos). This underrated feature ensures long pages don’t fly off the tray after being scanned, while maintaining a small footprint. • Software has plenty of settings to fine tune the scan such as resolution, quality, color and so on. It also has some unique features such as text enhancement, color dropout, and customizable thresholds to skip blank pages. CONs • Only supports Windows • Only USB 2.0 connectivity – should be USB 3.0. An optional LAN interface is available. • No wireless interface Out of the box The scanner is small and lightweight. Included is a CD with drivers and software, though it’s easier and better to grab the latest software from Epson’s website. Installing the driver and basic scanner app is a breeze. Actual Use My first test was a 2-page letter, double sided, black and white. It easily handled this small job. I tried DPI resolutions of 200, 300 and 600, and even the 200 DPI setting yields usable text. In fact, the letter was mailed to me folded in half, and at 200 DPI, the crease of the fold barely shows up. It does show up on the other two resolutions. Compared to another document scanner I have, Epson’s output on text is more accurate to the original font . That other scanner renders the text more “bold” than the original font. As a next test case, I scanned one of those ubiquitous coupon post cards from Bed Bath and Beyond. Here, I was testing color accuracy, and while it is more accurate my other scanner, I would not use it to make faithful reproductions (for example, photographs). It’s certainly good enough for color docs, though. My final test was a stack of 29 sheets of 8.5 x 11 paper. The stack had a mix of black and white, color, single sided, double sided, and 6 blank sides. That means the “raw” input was 29 sheets x 2 sides = 58 pages, of which 6 were blank. Scanning this set should output a 52 page PDF if it detects and skips the blanks, like my other scanner did. I left the settings on auto detect for page size and color/BW, and set it at 300 DPI. Whereas my other scanner took 62 seconds to process the stack, this Epson did it in 25 seconds! That’s a huge productivity gain if you scan frequently. But then I noticed that my Epson output was only 51 pages, not 52 like my other scanner. At first I thought the Epson skipped a page. Finally I figured out that the skip-blank-page feature has variable thresholds. In my case, I had a low threshold so the scanner skipped a page whose body was blank but had logo in the footer (see photo with paper). So even though the page was technically not blank, it was functionally blank and the Epson skipped it – very smart. What’s Not to Like File naming. You cannot create a custom file name of the output on the fly. For example, you might run a job and want to save it as ABC. Then you may want to run another job and save it as XYZ. Unfortunately there is no “Save As…” option once a scan is completed. Instead, you have to specify a file naming rule before scanning. So you can tell it to name the jobs ABC plus a sequence number or date etc. You have to overwrite the rule if you want the next job to start with XYZ. Alternatively, you can rename the file directly on your PC and ignore the file naming rules altogether. Either way, it's an extra step. Image Enhancement Options. There are some unique options to process the scan such as text enhancement (better legibility) and color dropout (e.g., ignore colored highlighter or ink marks). Unfortunately some of these enhancements are mutually exclusive—you can't use color dropout together with text enhancement, for example. The bigger issue is that these image enhancements can penalize performance. When I ran the 29 sheet stack test with text enhancement turned on, the job took 3 minutes and 14 seconds to finish versus 25 seconds without text enhancement. Summary If you’re in a small or medium sized office that’s Windows based and does frequent scanning, this should be on your short list. You will have to spring for the optional network adapter, however, if you can't use it on a dedicated PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one works!

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    I've been archiving my documents for years using scanners, so I was really excited to see this machine come out. So, first here's my review of the DS-860. For more context, I'm including some of my history with scanners below. Super easy setup; just snap on the feed tray and plug in the power and USB and you're ready to install the software. Note -- on my system it was acting a little wonky when plugged into a USB 3 port; the computer couldn't communicate 2-way with the scanner. Use a USB 2 port if you have one. Didn't try it on my USB 3 only or USB C only computers yet. I had to uninstall all the scanner and document management software I've installed over the years to get all of the functionality right. That's probably a best practice anyway, and I didn't lose any documents. Super fast just scanning. I added some features like correct document skew, auto detect size and type (color, b&w, grayscale) , skip blank pages, text enhancement, and OCR save as searchable, and that slowed down the scan rate, but it's still way faster than my multifunction printer. Really impressive performance; I was able to scan canary-paper carbonless copies and the scanner was able to pick up the text and even perform OCR on the form fields and some of the handwriting. The folded/stacked lever is really handy and makes the paper loading much more reliable. The catch tray is also really improved with a sharp up-curve and a good stop. The paper stop in the catch tray is a little wonky, though, you have to use a little force to get it to snap into place, and I was afraid I was going to break something. Haven't tried to scan a stack of photographs yet, and I don't know whether it can handle slides or negatives. Network functionality would be great -- I'm surprised that it's an add-on rather than included, but it's fine. I have a dedicated workstation for document management anyway. It's cool that it has a "job select" function that allows you to configure up to 9 different job settings. That way I can just walk up the the scanner and feed a document, receipt, etc into and it'll do the right job based on the document. Just need to remember which number 1-9 corresponds to which action. Overall, if you have piles of papers to scan every week, this is a high performance machine! Now if you want more interesting reading, here's where I got to where I am today with scanning: I've had file cabinets as far back as I can remember to keep important records. After moving a few times, I questioned how much of that paper I really needed to keep. To reduce the load of paper at home, I started scanning my documents and shredding them for security. There's some things, like titles, sentimental stuff, etc that I scan but keep anyway. Over the years I found I needed a sheet feeder. Flatbeds just couldn't handle the quantity of statements, bills, receipts, owners manuals, etc that I get. Being cost conscious, I relied on multi-function printers. These had sheet feed scanners, but they couldn't really handle documents with multiple pages or dual-sides very well. They could flip the paper, but that often resulted in jams. In fact, the sharply-curved paper path itself also caused jams with anything that was a little bit too thick, too thin, wrinkled, etc. For a while, I used a dedicated professional SCSI sheet-feed scanner. It worked pretty well, but it was only black and white and it wasn't duplex at all; I'd have to flip the pages and refeed them to get my documents. That led to greater reliance on multi-function printers, where were much slower and less reliable. Then, I just decided to throw cost out the window and get a dedicated device, so I bought an Epson GT-S50. I was really impressed with its speed and reliability. It came with some pretty powerful software. Over the years though, I had more and more problems with it as my computers got newer operating systems. The scanner was throwing up "fatal error" messages and refusing to scan things. This was getting worse and worse, 'til I got frustrated and went back to a multi-function printer, this time the printer has one-pass duplex scanning. It's not nearly as fast or reliable as the GT-S50 was, and the paper path goes through a very sharp curve so it can't feed anything thicker than paper. However, the software that came with the printer actually allowed the GT-S50 to work again; must have included a better driver. I still planned to retire the GT-S50 because now I had two devices that could do the same thing, so I'd rather take my chances with the printer than waste desk space on the scanner. Now that I have this DS-860, I'll for sure give it some desk space. It's just small enough so it can fit on my desk next to the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact, Sturdy, Fast, and Reliable

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    I just started a new job managing an insurance agency and needed a new scanner to replace the old scanner. At first glance i thought it was kind of small, but it packs a punch. It's really fast! I didn't snap on the feed tray at first put 20 pages to scan and it literally shoot them out like an old printing press. It comes with a power adapter, a USB cable, and a ready to install software CD. Unfortunately, my laptop(i don't use a desktop at work) only has a 3.0 USB and this scanner uses 2.0, so you can imagine the set up was kind of confusing at first, but eventually I got a 2.0 usb port. Instructions stated to install the software CD first then connect scanner. i don't have a cd drive so i had to download the software from the Epson Website. After installing, i later connected the scanner, and it picked up the scanner right away. I want to say that i am kind of disappointed that this scanner doesn't have a wireless option. You have to purchase an additional accessory a "Network Interface Unit" if you want that option. It isn't cheap. I wanted to create a scanning/printing station for my employees. It would be great if they provide this option for future models, that's why i removed a star. Also i used a PC Laptop to use this scanner, but i read online that this scanner doesn't work to well with macs which is a shame as seeing that everyone has a mac now. The lack of support for Mac is disappointing because i have an imac and i would love to use it with it. The Software management lacks as well. It would be great if the software that comes with this scanner can organize your documents, "receipts, etc" and put them into separate folders. I will have to look for a 3rd party software to help with this. Now, enough of the cons, lets talk about the pros! The DPI are amazing, it's very clear. I scanned a document that was pretty wrinkled, and when i scanned it you couldn't even see it. I usually scan vehicle purchase contracts for work, they usually scanned pretty dark, even if i change the settings to light with my previous scanners, but with this scanner i did not have that problem which is great because it's part of my everyday tasks. It's very quiet, and there is no warm up time when turning on, which is usually a requirement due to fluorescent halogen sources. I also like that it gives you options on what format you would like to save, for example: PDF's, Jpegs, or Tiffs. I previously had to use a 3rd party program for that. You can also upload documents to the cloud as well. I've only used this scanner for 2 days for myself and my employees but i can tell that this will be our new workhorse scanner for the office. I have a medium size business with 5 employees(including myself) and i know this will be a valuable asset to our office as seeing that we scan all of our documents to the network database because we want to go paperless. I took off one star due to the lack of wireless capability, lack of mobile printing option, no usb 3.0, and the biggest one: Unable to use this with Macs! You would think for the price of this scanner it would come standard, but it doesn't. I will say this, this scanner is a tough warrior, it's ideal for a small to medium office. I will be using this for those tough sales quarters where i have to upload documents daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small Business Hi-Speed Document Scanner Workhorse

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    Epson WorkForce DS-860 Color Document Scanner—Black I’m positively thrilled w/this scanner! For starters, it offers very easy setup & software installation. In my attempt to gradually convert our small business home office to paperless, I’ve been slowly scanning documents on an HP Officejet Pro 8500 All-in-1 Multi-Function Flatbed Printer for several mos. The HP has a document feeder, but it’s extremely slow vs. the Epson, which auto-feeds docs w/lightning speed. The Epson feeder holds up to 80 sheets, though I tested it w/just 25 sheets per job w/o a hitch. I used the Document Capture Pro software to make fine-tuning adjustments, as it offers more flexibility/customization for each scanning job vs. just pressing the start button on the scanner & using default settings. I also find that it processes faster this way. I absolutely love the double-sided scan feature which auto-scans both sides of the document in 1 pass. (It’s also a ‘smart’ scanner in that it automatically skips blank pages.) I wish I’d had this feature a yr. ago, as it would’ve saved me many hrs. I’m now dramatically more productive w/this duplex scan feature. Scan quality/color output are very good. There are several DPI resolution/compression options. It can scan std. plain paper docs & irregular-shaped docs, incl. bills, checks, contracts, diplomas, envelopes, ID cards, licenses, receipts, tax forms, & even plastic cards, etc. Includes CD containing all software, drivers, & instructions, or you can download same from Epson’s website. PROS Setup: very easy; includes power cord, USB cord, & CD w/software/drivers Startup: no warmup time needed w/LED light source Speed: extremely fast auto document feeder, scans up to 65ppm in b&w, w/slightly slower speed for color Size: compact/small footprint (12”W x 8½“D x 8”H)--occupies minimal desk space Volume: heavy-duty workhorse w/6,000 page/day capacity Features: double-sided scanning w/multiple file formats, DPI resolutions (200, 300, 600x600, & 1200x1200 interpolated) & image enhancement/output options, incl.: auto detect size/type, color dropout, skew correction, skip blank pages, text enhancement, & OCR to create searchable, editable docs Quality: creates clear, accurate text, images, & PDFs Compatibility: Supports TWAIN & ISIS scanner drivers Uploading: scan to the Cloud, Dropbox, Google Docs, Evernote, SharePoint, SugarSync, etc. Networkable: but requires purchase of optional adapter Warranty: 3 yrs. CONS Price: a bit pricey for a small office (~$700), but if the machine proves durable, then it’s a good value Software: dated Windows software seems a bit low-tech, non-intuitive, & requires extra steps, but includes the basic features I need & gets the job done Connectivity: I would’ve liked a wireless option & USB 3.0 for faster data transfer speeds vs. the slower 2.0.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WINDOWS ONLY High Speed Document Scanner

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    The Epson WorkForce DS-860 Scanner is a compact, high speed scanner with tremendous capability. Unfortunately, it will ONLY work on WINDOWS OS. LIKES: 1- Compact size: 11.8" W x 8.7" D x 8.1" H. See the 2 photos I posted showing the small footprint. As a point of comparison, I placed it between myMac Pro computer (the black round "coffee can") & the back of a 4K monitor. 2- High Speed (Scans 65 copies / minute in black; very fast color scans, as well). 3- Duplex Scan in 1 pass. 4- No paper jambs. Very well engineered document feeder & paper path. See photo of the paper path. 5- Large capacity automatic document feeder holds 80 sheets. 6- Maximum scan size is 8.5" x 120". Scans letter & legal documents with ease. 7- Scans business cards, plastic cards, paper & card stock. 8- No warm up time required, due to the LED light, rather than traditional fluorescent halogen or incandescent light sources. 9- Energy Star Certified, with the seal on the front panel. 10- Very quiet operation. DISLIKES: 1- WILL NOT work on any OS except WINDOWS! I called Epson technical support after diligently searching the internet for a driver that might work on Mac OS Sierra Version 10.12.6. No Twain or ISIS driver would work! Yet my Mac Pro is wirelessly connected to 2) far less expensive All-in-One Scanner / Fax / Printers located on different floors & they both work on MacOS 100% of the time. 2- No Wireless Connectivity. This is a USB connected scanner, only. 3- No Air Printing Capability. Due to the USB connection requirement, printing from a smart phone or tablet is not possible. 4- Maximum scan width is limited to 8.5". 5- No flatbed scanning capability; auto document feed operation, only. CONCLUSION: The Epson WorkForce DS-860 Scanner is a solid performer. It is an essential ingredient to the modern office & easily facilitates scanning documents to the Cloud. I tested this workhorse for 3 days. Unfortunately, I was unable to test it on my own computer, a 12-Core Mac Pro running the latest Version of MacOS Sierra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast scanning, but not if you have a Mac

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    My wife and I have a small business buying, renovating and renting single-family homes. With that comes writing leases, service contracts, loan docs, as well as keeping track of receipts for tax purposes. We used the Neat Scanner until they switched to an annual subscription service. Then we tried using an Epson All-in-One machine that printed well, but scans were tedious and slow. Now we have this scanner and I must say that it is a beast. I primarily use a MacBook for the business documents and tried relentlessly to get it to work with my laptop. After many google hits, YouTube videos and contacting Epson, I was still unable to get it to work. Epson responded with some troubleshooting tips that didn’t work. I finally took a look at the system requirements on their website and it says Windows, although they have an entire section dedicated to Apple connectivity and there are software downloads available for the operating system. I’m hoping there is some third-party software available to use with my MacBook. The footprint is small, setup is quick and simple and scanning with the DS-860 is fast and clear. The first time I scanned something, I clicked to preview it and it was really poor quality, which concerned me until I actually scanned the document. The quality was clear and it scanned super-fast. I did play with the settings to find the best resolution, while keeping the files small. It has OCR software that allows you to search for words instead of trying to read through the entire document searching for what you are looking for. I did notice when scanning business cards, that it didn’t always get everything written on the bottom. I turned the card upside down and it did better, but still disappointing. Not a deal breaker for me as I normally key the information into my contacts. Most importantly, I can now scan all of the bills from each creditor into a file and shred the mountains of paper that my wife refuses to get rid of for fear of the internet crashing and not being able to get a cellphone bill from 1992. Now for the negatives. For this price point, I would think it would have wireless networking included and better management software. What I loved about the Neat that I paid $200 for, is the software. It would scan receipts, recognize where it was from and categorize them. I could then edit them and put them into separate folders. Hopefully I can find some third-party software that will give me the same benefits as the Neat system. I would also like to be able to use this with my MacBook. I am now tied to my Windows PC, which is a bummer. All things considered, if you are a Windows user, with lots of receipts or documents to scan, this is a no-brainer. Its speed and ease of use make it a mandatory piece of office equipment. I gave it four stars for lack of Mac support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best office/home scanner

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    I use this scanner at work, now that I have one for my home it'll allow me to scan multiple documents different shapes and sizes so I can free up my office space at home. Documents that I've scanned at home included SSN, Birth Cert, Diploma's, Medical Bills, Utility Bills, Phone bills, voided checks, instruction manual, Car maintenance bills/ repairs, Recommendation letters, Extended warranty docs. All were filed using the OCR software this scanner comes with. The OCR software is easy to use which integrates with Microsoft OneNote and my Google Docs. Pro: 3 year warranty with over night delivery of new unit 6000 page daily work load OCR software included !!! (can't stress this enough) Scan directly to cloud base services e.g. Google Doc, Dropbox etc. Network compatible Small feet print Cons: Haven't found any Learning curve for those that never used this product Price for consumer use (Meant for business use) Within the Cons there's not much but for a person that doesn't know how or what this unit full function a base All in one would be recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Businesses

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    First, I work in a large public university office that receives hundreds and sometimes thousands of pages of documents in a single day. To that end, we require high-end, fast, and reliable. The DS-860 does exactly that at a relatively reasonable price given the field of high-end document scanners. If you are a home user or even a home office user and don't process 100+ documents a day, this scanner will be more than you need. I would recommend a simple multi-function printer/scanner/fax for those situations. This scanner is definitely built for businesses. Setup was fairly easy, but I am also a very tech and computer savy person. The DS-860 comes with a CD and recommends installing the manufacturer software this method. More and more computers these days are without a CD drive. Either way, the drivers are easily found on the Epson website and can be installed quickly. While using the manufacturer software isn't required, it does allow fine-tuning of the settings and creating easily searchable documents. One thing I really like about the Epson DS-860 is the small footprint. I expected it to be quite bulky as some of these scanners can be. However, the DS-860 is quite small and will fit in a cube, on a desk, or neatly tucked away on a counter. Scan speed is very fast and yet produces great quality. Obviously, the lower the quality, the faster the scan. For the needs of our office, scan speed could be 1-2 seconds per page if that. The scanner will accept 8.5" width and up to 17" length. Additionally, it can handle hard ID cards or business cards with ease. Image quality for text is superb! Images are satisfactory, but as I've mentioned, this scanner isn't meant for scanning pictures for reproduction--primarily documents for reference/review. My office does review documents that include photo IDs which we must use to verify identity. These come out clear enough for our use. In conclusion, I would highly recommend the Epson DS-860 for any office that needs to quickly scan documents. Whether you save them all up and do them at once or use the DS-860 to scan them immediately as you receive them, the DS-860 can do it. This could completely change some workflows given the speed, size, and ease of use. Pros: -Size -Speed -Quality -Price relative to others in the field and quality Cons: -No wider scan width options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding High-Res/High-Capacity Scanner

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    Let's start off this review with what the Epson WorkForce DS-860 is NOT. It is not the scanner you get for just the occasional document scan of a tax document or a contract. Most copiers/printers nowadays have a good option for doing a quick scan of a few documents. If you want to buy the DS-860 for that, please, go-ahead. You will have a fabulous scanner for that but it would be a tad overkill. Where the DS-860 really fits in, is an organization/office that routinely scans a lot of documents, needs very high quality scans, and needs them done quickly. Now we were supposed to be in the paperless society by this point in time but both you and I know that that never really played out. While we have cut down a bit on the clear-cutting forests for paper, every office I've ever seen still generates/acquires copious amounts of paper. But with recycling having become ubiquitous pretty much everywhere, and digital storage being ridiculously cheap, you don't have to keep documents in their paper form! I work in a semi-governement/non-profit institution that generates and maintains a boat-load of documents and archives historical documents as well. Now before you freak out, we don't run original documents through this scanner. No, we have photocopies of most of the documents that have been generated over the last 30 or so years with varying degrees of quality. Where the DS-860 has really shown its value is in taking these documents and scanning them again, but this time with a consistently high quality that is then able to be cleaned up by our interns into documents that in some cases could pass for the originals (not many, but all of them are a far sight better than the ones made previously). Now we are using some high end software to correct and clean-up these documents and the great thing is that the DS-860 generates high resolution scans (dual sided), at a rapid pace which has greatly sped up our workflow and dialed up the quality. Before, the chokepoint was always the scanner. We had interns dedicated to scanning at our high-end flatbeds but they were done separately from the clean-up, because the WorkForce DS-860 is also a nice size, it fits conveniently next to the workstation and allows the intern cleaning up the documents to have a bit more control over the flow and if a scan is messed up (sometimes it happens - forget to take out a staple or something), it can be done on the spot without having the scanning intern (they would love knowing they have been reduced to their jobs) having to go back and dig through their 'done' pile to find the messed up document (has happened literally hundreds of times over the years - yes years - we have over 60 million documents in the archives alone). We are planning on purchasing a couple more of these to use in the offices that are generating paperwork so that we can eliminate a step in the chain. No longer will paperwork be filed away for a while before we get to scanning it, now it will go for scanning by the end of the month it was generated. That way, we have the original hard-copy for use immediately but don't have file boxes full that are gradually rotated in and out of offsite storage (we have, I believe, at least ten 10x15 foot storage units just for these items - yeah, I know, ridiculous). The unit I am reviewing was a test-bed to see how we could implement this new workflow and already within a few days, it has proven its worth. I had read a few reviews that had me wondering if the DS-860 would hold up under this much pressure but it has been working non-stop like a champ and any mess-ups have been human error and not the device. Bottom Line: If you need a high resolution / high capacity scanner to blast through a ton of documents for archiving, you will not be sorry to have purchased the WorkForce DS-860. It runs like a champ and has made our jobs much, much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficent and compact scanner

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    Epson DS-860 Scanner Review PROS: *Very compact and space saving. Measures within an area of about 1 square foot with output tray closed. *Very fast scanning of both single and double-sided documents *Legal style paper or documents up to 120 inches in length can be scanned. *Optional OCR download allowed for searchable documents CONS: *Quick Start guide mentioned installing the CD software first. However, my computer and many others that are sold these days don’t always come with an optical disc drive. *Maximum width of a document cannot exceed 8.5 inches. *Photo scanning about on par with a scanner on a basic multifunction machine. REVIEW: After unboxing, the first thing I noticed is that it is very compact and can easily sit on a work desk without getting in the way. I was expecting it to be big and bulky. Regarding the hardware, out of the box you just have to attach the feeder tray and pull out the catch tray. The paper catch tray retracts into the scanner to save even more space when not in use. Before using, you are supposed to install the software via the included CD but my new computer does not have an optical drive. Instead, I had to search on the Epson website and download the specific drivers instead. Once the program is installed, you will see different variable options to select based on your scan preferences. For example, I scanned a text document while using ‘text enhancement’ and the words are more vibrant, darker and crisper versus having that setting turned off. There are also other features that can be tweaked depending on your style of scan. I also downloaded the Epson scan OCR component from the Epson website to allow for creating searchable documents and it works quite well. Documents scanning is quick. It takes a few seconds to perform basic single sided scans and about 7 seconds for a double-sided high-quality image like an 8.5x11 photo sheet. By comparison, I timed a 600dpi scan on my multifunction print/copy/scanner and it took about 60 seconds to complete one side. To be honest, the quality of a scanned photo from my basic multifunction is a bit better although much slower. I tested different options with the Epson scanner to try and recreate the same image quality as best as I could but it didn’t come out any better than the cheaper multifunction machine. The Epson is advertised as a document scanner and not a photo scanner. If this machine is meant for business, scanning photos may just be an afterthought anyway. I had no issue with the quality when scanning work documents. Based on the price, I believe this scanner is meant more for an office environment where you constantly need to scan documents, bills, business cards, images, etc. to be stored on a computer. Although it can be used at home if you need basic image scans or searchable documentation, I don’t know if this machine is worth it for the occasional scan. However, from the time I have been using it, it is a very durable and handy scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Saving with SPEED

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    This scanner is super-fast. If you have a small business this is the scanner you want. You can scan multiple pages and double-sided pages. You can also scan driver license or credit cards. You do need to flip a switch to enable scanning of small plastic cards or thicker items such as envelopes or folded sheets (for folded sheets you must have the open end facing up, I found this out the hard way, it did not jam but it did bend the papers). There is a very nice user document you can download – 98 pages and provides you easy directions to take advantage of this scanners features. I can also recommend this unit for those who may not have a small business but do scan in a number of items. In my case I found that scanning my medical bills and medical premium sheets was great and took a fraction of the time using an all-in-one printer to do the scans – the speed was much appreciated. Basically, the documents shoot through this scanner in less than a second – it’s a blur but the scans are perfect – wonderful. You can even vary things like how fast the scanner will turn off when not in use for say x minutes. The scans are great, easily viewable and you can vary the DPI. It can also skip blank pages. All selectable resolutions produced legible scans, color and black and white. The design and functionality are top notch and this unit is solid and well built. I had hoped it had network connectivity but it does not. You can however purchase a networking option which includes a small LCD panel and additional switches, but I did not get this option, the referenced user guide does provide some information on this option. There are customary options for naming files and creating jobs. Also, I tested the skip blank page option and it worked great. Options also include ways to enhance text or color. The basic adjustments do work fine, but it was fun and easy to alter adjustments. In summary, the speed and accuracy of this scanner makes it stand out. As mentioned above, small businesses will love this machine and even for personal use it is really appreciated for its speed. What took me 10-15 minutes to do before with medical bills and other scans, now takes under 2 minutes to do all my scanning – terrific.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great office scanner

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    Epson scored with this one overall in my opinion. This unit is compact and renders great images. This unit is not compatible with the Mac IOS, or at least I have not found anyone with any success in this area. Out of the box setup was effortless. A quick visit to Epson's web site for the drivers to download and I am ready to empty out a file cabinet of paper copies. I stopped to wonder who has a CD drive any longer and what cost saving may be seen from excluding a CD, but that is for another day. I start with a stack of about 2000 sheets of varying size and paper. Note your maximum width is 8.5". Including loading time I spent about an hour getting through this stack. This all happened to be going in the same file or location but please not the file naming needs to be changed each scan set if you want them to store under different names, it just drops the docs in a folder and you have to rename from their. I also haven't been able to figure out how to get this to send to a specific folder....yet. I had 3 jams the entire process, pretty impressed. The curved output sheet is a nice touch, if you don't use it the scanner will throw the pages across the room, this thing is fast. Next I tried some color photos, let's just say my flatbed does a better job with those but this isn't what I'm looking for in this scanner. It does a great job with text and color documents. What is lacking? Wireless connectivity which really would have put this over the top. You can for a price purchase a LAN adapter but at almost $800.00 and the fact it is 2017, this really should be included in my opinion. Where is this going to fit the best need, a mid-sized or smaller office with the need to scan documents quickly. It is rated at 6000 pages for a duty cycle. Features are what you would expect and the control panel is labeled well and is functional. All in all I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows Only Document Scanning Workhorse

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    Posted .

    The Epson - WorkForce DS-860 Document Scanner is a document scanning workhorse. A solid product in a small package that scans pages extremely fast and well. As others have said, it's clearly directed towards businesses, schools and other organizations that scan large quantity of pages per day - or face large batches of pages to scan quickly on a regular basis. Although limited to 81/5" width, it also scans business cards, postcards, etc. The basic quality is very good. It's not designed for hi-rez image scanning, but it's amazing how well it does at such speed. The only reason I did not give this a 5-star rating is: 1) It DOES NOT WORK WITH MAC OS, which forces me to use my Windows 10 laptop. 2) While the software has most of the features you want for basic document scanning, it's an old-style Windows program that forces you to take extra steps which most modern-style software programs reduce and simplify. However, I suspect the settings rarely need to be changed in normal usage. All-in-all, a solid workhorse for document scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I could give it 6 stars, I would

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    I’m one of those that felt the use of a scanner was overrated, primarily due to the time required to scan documents and organize them. It just all seemed too cumbersome to commit to moving everything to digital. The entire process required 3 separate steps that proved to be everything efficiency isn't. To get that perfect solution, you had to spend a ton of money for a corporate-like solution. Enter the Epson Workforce DS-860. Packaged in a very tight, compact box (seriously, this thing is snug, but protected), is a very powerful tool for both business and personal use. Once you get it out of the packaging, a little assembly is required, but setup, software installation, and startup is pretty straight forward. The Workforce is very well made, and has a small footprint. Its size makes it a lot easier to add to your existing office environment. Great job by Epson with the overall design. How does it perform? As scanners go, it performs phenomenally. 2 sided color scanning at 300 dpi without a hitch, and it does so quickly. You can scan a 15-20 page document in less than half a minute. Not only that, the software makes it easy to push your documents to the folder of your choice on your PC. The simplicity of scanning documents is scan and store. Epson has made this process as seamless as I have seen to date. The software is very consistent and flexible, and this should be noted. In my opinion, the fact that Epson has made scanning quicker and the entire process much more efficient, makes this a can’t miss purchase for anyone that want’s to image their documentation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Scanner for Businesses - Windows Only

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    Posted .

    This is an excellent high speed, high quality scanner that is built for high volume. With that said, it is designed for Windows so if you use Macs, look elsewhere. Most businesses use Windows, however, so this shouldn't be a problem for many of you. Things I liked: High speed. It has a nice and slim design that will fit at most any workstation. It is also fairly light in weight. It can scan numerous document types including business cards. No need to re-insert double sided pages. Both sides get scanned in one pass. With this being a new model, I would have hoped for USB 3.0 for faster data transfer speeds. But in most cases, 2.0 will get the job done without much/any impact to productivity. It's not like we are transferring video files here. Overall, I would recommend this scanner for businesses that expect to have a heavy volume of scanning as the productivity savings will be immense. The 3 year warranty is icing on the cake for a product this expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent scanner

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    Let me start off by saying that I have used many scanners throughout my life. Flatbed, Multi-function, single sided, double sided. This scanner is incredibly fast and accurate. It has the capability to do single pass duplex scanning. This is a feature I personally have not seen in a product before. I have scanned forms, documents, important mail, and even photographs with the DS-860. Because of it's pull-through design and generous 80 page ADF, the likelihood of jamming while scanning a large batch of documents is practically nonexistent. It is very compact and easily transportable if you need to use it more than one place. It also has an an incredibly small footprint on my desk. There are only 2 downsides I would give the Epson DS-860. 1. It does not support Ethernet out of the box, it connects via a USB cable to the computer. 2. While the Epson DS-860 is both TWAIN and ISIS compliant, the included software leaves a lot to be desired for a device of this caliber. My takeaway: The Espon DS-860 is surprisingly fast, very accurate, and is capable of doing both of these with a high workload (6000 pages per day). I don't have nearly enough paperwork to push this scanner to it's extremes, but it can handle what I throw at it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast duplex scanning and great paper handling

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    Posted .

    Had a really good experience with this scanner so far. I have it connected to a Windows machine (because you have to) and put it through a couple 400 page plus or minus jobs to see how well the skew correction feature performs, as well as packing the max 80 pages at a time, and there was only one problem of a double-sheet feed during. This is rated at 65ppm and it does live up to it. Fast scanning without crumpling is such a pleasure. The double-sheet feed is really awkward to fix during a many-page job, because you can't until it's done. That happened on the first run but not subsequent runs. As the instructions tell you, don't feed an original photo or important original document without a carrier sheet (an accessory) - this isn't a flatbed scanner. I scanned a copy of an old black and white photo for inclusion in a genealogy project and it came out great. There are several useful options for manipulating color and graphics. The most useful for me is color dropout that removes color highlighting on otherwise b&w or greyscale document. This isn't a cheap scanner but it lives up to the hype for paper handling and speed and its efficiency becomes apparent in larger jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What The Doctor Ordered

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    Posted .

    My wife has had multiple surgeries for chronic back issues. With all the medical appointments, bills, doctors notes, etc. Trying to keep all these papers without losing them and organized is a chore. With this scanner I can scan in the paperwork and keep things organized without all the paper trail. This scanner has been a real life saver, exactly what we needed it to be. We can now search for specific documents and days when needed for appointments or insurance requests from our provider. This scanner allows up to 65 pages per minute scanned and also does duplex mode in a single pass. Not having to feed the documents thru two times makes the work of scanning so much easier. I have scanned in hundreds of documents already with another stack waiting. I can't imagine doing this with a flat bed scanner. This is easily the most helpful technical item I have had in years. The build quality is top of the line. Epson has lived up to he quality I expect from them. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Scanner for high volume scanning

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    Posted .

    As part of my job I have been traveling for business purposes and have accumulated over three (3) years worth of travel documents, receipts, and bank statements. I needed a way to scan and preserve all of these paper documents electronically for record retention purposes. The Epson Workforce DS-860 is an absolute "workhorse" but with a compact footprint and a surprisingly easy setup. The DS-860, even on auto detect, blazed through everything I threw at it with the resulting scans being of commendable quality/clarity. With double sided scanning, auto detect, network capability, scan speed, scan settings customization, etc. this is a device built for very demanding users. I am very pleased with this scanner. It packs all the functionality, speed, and customization in a relatively small package. Coupled with the easy intuitive setup this is ideal for heavy home office use or small business use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .

    So out of the box, this scanner weighs an incredible 11 pounds. This thing is no slouch, you might want to consider using it as a bookend as well as a scanner. As soon as I plugged up the scanner, it gave off that electric hum, reminiscent for all epson products. One of the first things I noticed and I have to address is the operating systems compatibility with the scanner, Windows only. This one immediately set up a roadblock and the reason for my average score and unfortunately yes, it does not work with Apple (Mac) software. The upside. Unlike most simple scanners this thing is packed with many many features and running with an amazing 600 dpi on pages ranging from 8 1/2 by 11 to business cards. It's lightning fast and scans will wow you the paper just zips directly and accurately through the fees tray. Another downside. Unfortunately with all those features comes a very large software download that is needed to run it. It's definitely not like printers, you can't run it with just a driver you need the full software suite to make this thing go. Will I purchase again, no. Would I recommend to family, yes, if they have a desktop with enough storage for the software and a dedicated space for the size and weight of the scanner.

    I would recommend this to a friend