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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the Workforce ES-400 Document Scanner's impressive scan speed and ease of use. Its compact size and reliable performance are also frequently praised, while some users point out occasional software issues and concerns about paper handling. A few customers also noted the lack of wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 558 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome scanner!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is fantastic! It has already saved me hours of work (in the evenings in my hotel room) sending my data in after a long day of work. I carry it with me on every job!

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed, Setup

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted a Fujitsu ScanSnap but thought it was a bit expensive. Opted for this as an alternative and so glad I did! It’s fast, efficient, and easy to use. The scans are a good quality and easy to edit. Set up was easy and I can scan various size documents without any issues. So much better than my former Near Desk!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Photo Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download software and hook up. Says can do up to XX of photos however make sure they are the same size so they scan straight. Otherwise it was as easy as opening the app, loading the photos, Start scan, loaded up to software and I then saved to HD folder.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed, Size

    Rated 5 out of 5 stars

    everything we want from a scanner...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this scanner for more than 8 months now, and we love it for several reasons: 1) it works really well; has never jammed on us; drop the stack of papers in, one or two sided, and boom, it scans... 2) it's fast... 3) it does not take up much space when we're not using it... highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Scanner for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner does just as good as more expensive scanners for much less $$$. Haven't had it for long so while durability is not in question I can't say how long it will last. We've had similar but more expensive scanners in production at work for 6-8 years...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Office Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these items in our offices and I wanted one for my office computer instead of using other people's scanners on occasion. I have used it more often than anticipated, so it's been a great purchase. Works very well! Consistent and easy to use. Great cost point for the functionality and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great for speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner for speed...been scanning lots of old photos and documents using this scanner. The software is a little finicky (have to restart the laptop and scanner at the same time in order for it to work). The quality looks good from what I can tell and being able to do dual side scanning has been awesome. Would definitely recommend to those trying to get rid of old documents and photos (big time saver compared to using a flat bed).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Makes the job easier!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great scanners. I have been using these types of scanners for years now for work. Scanning hundreds of files in a single day, these scanners makes this task much easier. We currently have about 12 of these scanners at work. it's an essential tool for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    The machine installed easily and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this scanner because it was available at Best Buy, was within my price range, and seemed able to "do the job." Well, it can do the job - it scans rapidly and automatically and I get good results. It installed easily with the appropriate download of software. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Great tool for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the speed and quality of this scanner, it makes work seem effortless. I strongly recommend the machine. JDll

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    A good scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've previously only used Fujitsu scanners. However with the Mac Catalina update, I couldn't use my Fujitsu anymore. This scanner was recommended to me and I really like it. I like the fact that if I scan double-sided and if the 2nd page is blank, I can delete that page before saving my scanned document. My only complaints are (1) If you are just doing basic scanning with low resolution, this scanner will scan your document very quickly. The higher the resolution, the slower your document will scan. (2) If you have something taped to your document (i.e. adding machine tape), this scanner is so sensitive that it will read it as two pages stuck together and will not let you continue scanning. Its a good thing but a pain. I had to adjust the settings to remove this function.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Good desktop scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on 600dpi; however, pages per minute slow way down at this resolution. At 400 dpi, quality is pretty good ad speed is good too. Lower than 400 and the quality is sufficient for text only.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I bought for our office. The first has been very trustworthy, efficient, and easy to use. So, figured, we would add another of the same. Easy to install and begin using. Good for even mid-size volume scanning. Does color and black and white. Offers OCR feature. Good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Great high-speed scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high speed scanner did a fantastic job and came with several software features that really helped efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Scan speed

    Rated 5 out of 5 stars

    Excellent Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an IT company and we buy these scanners for our medical clients. They are very easy to install, very reliable, and works with all of our client's practice management software. Quality of scan is great and scanning multiple pages are very fast. We recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Very efficient scanner!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous version of this scanner at work and loved it. This is the latest version and it's still a great scanner! It's quick, can scan in color and B&W, single-sided or double-sided. We have a few of them and they get tons of use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 4 out of 5 stars

    good overall scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the scanner , scans fast and works the way I like it too. I would buy it again. I would give it a 5 star but for a few small items. I like I can store the documents on my laptop using the normal file folders. Its just you have to do a lot of clicks to do it and you can only scan one item the store it. It will not scan another an item until you store the first one. No big deal but could be improved

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Scanner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a Neat scanner for several years and really got to the point where I hated scanning documents. Lots of quirky stuff with the Neat product. I read reviews and decided to try the Epson. We actually purchased two for our office. So far it has been awesome. I've only tried a small pile of documents, maybe 4-5 sheets at a time so far, but the process went smooth. My absolute favorite part is the double side scanning. Once the document is scanned it simply has you click where you want it to go, for example, an email or a document file. Very simple, super quick and the compact size is perfect for my desk. Definitely recommend this scanner. Oh yeah, one final tidbit.. we use Best Buy Geek Squad and the tech we work with loved the scanner when he set it up at one of our work stations.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Works well, software difficult to customize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner works well overall. I found the software, Document Capture Pro, difficult to customize and retain the default selections. It doesn’t seem to let you select a destination folder or filename for each scanned item, it only saves to the default location and file name that you setup. I like the size, it does not take up a lot of space when it is closed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Very easy to set up and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner was very easy to set up. Took maybe 5 minutes. As for use, it couldn't be more simple. Scan quality and speed is very good. Updates pop up automatically and install quickly. This is a great scanner for home or small business use.

    I would recommend this to a friend
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