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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the Workforce ES-400 Document Scanner's impressive scan speed and ease of use. Its compact size and reliable performance are also frequently praised, while some users point out occasional software issues and concerns about paper handling. A few customers also noted the lack of wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 558 reviews
  • Rated 4 out of 5 stars

    It could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the problem with all this scanners is they don't allow you to scan from pdf to jpeg with a simple push of a button. you have to go on the settings and change them manually everytime

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    I love this scanner. It has really helped!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Scanner is awesome! It has helped me scan 1,000s of pages, and freed up a lot of space. I eliminated a lot of things that I was going to need storage room for as we sold our home. I highly recommend this item to anyone that needs to eliminate paper from their storage files.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Must have to help get rid of the paper clutter!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for Small Business and anyone who likes to scan documents to reference later and get rid of the paper. Scan quality is excellent and the feeder is quick!! Easy to use software with Text recognition capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Business demands a lot of printing and copying of documents. My Epson can handle the workload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a "paperless" office. This is a front office time saver for the less than paperless world.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Great Scanner for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is great for digitizing my files. It automatically determines b&w, color, single or double sided. You can mix load with all these types and it does scan them properly and accurately. Makes fast work of getting files into the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice and compact desktop design. It works like a top loading printer. What is impressive is the speed. It scans directly into a .pdf then ready to go. I would recommend for home or small office use. This is the second scanner purchased for my office and both have been a workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice design and fast. the software is full of option and little complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, Good options, Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another brand previously and was a several step process to scan and save as a jpeg. Epson has good capacity for auto feed will save to a file, more documents can be easily added, then move to a selected folder directly as a jpeg. Easy to set up and easy to use as a non-tech person

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed, Setup

    Rated 4 out of 5 stars

    Good scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to setup. Scans fast and documents are nice and clear.

    I would recommend this to a friend
  • Cons mentioned:
    Jamming

    Rated 4 out of 5 stars

    Easy to install and use. Scans fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copies colored photos good but not to the original picture quality. Does not do good on black and white photos. Good on documents to same quality as document scanned. Doesn't scan thick items such as polaroid pictures or heavy backed items without jamming, but easy to unjam. Good for digitizing photo albums after photos taken out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    plug and play really means it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box, plugged in the scanner, stuck the USB connector into my computer and 30 seconds later I was scanning my tax documents. No fuss, no problems. Yay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scanner, I replaced my NEAT scanner with this one. It is so easy to set up and use. I really like it better than large NEAT and I loved the Neat. I would recommend this scanner any day of the week.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Great for home and office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work and liked it so much that I bought one for home use. It is fast. My only issue is that sometimes I have to scan things twice because it sometimes cuts off part of the scan if it is a half inch or less from the top of the item being scanned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Good scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner is fast and easy to use. Setup is easy. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Wicked Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing how fast this scanner is!! Easily does front and back in one scan. The only reason I did not give it five stars is because, at our business, we need id's to load to our database and it is unable to get the contrast accurate unless the person is Caucasian.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my life a lot easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this, I was scanning each page separately flat on my printer. Now scanning multiple pages on both sides is a breeze. It was quick to set up. It scans quickly. However, one complaint that I have has to do with the Microsoft software for the scanner rather than the actual scanner. I have both an iMac and a Windows computer. On the iMac with one convenient click all the pages are placed together in one pdf, but I haven't figured out how to do this with the Windows computer. When I need to scan multiple pages, I use the iMac. This is why I placed 4 stars for "ease of use", otherwise I would have given 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not Bad for The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pleasant surprise. I had a limited budget so decided to give it a try not having high expectations. It was a good purchase. The unit is of good quality, produces decent print quality and at a good rate of printing speed. Easy to use, easy to connect to my lap top and a desk top. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! OCT amazing, great purchase! Love it, better than neat receipts

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    much better than the competition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a Canon scanner in the same price range and it wasn't a fair fight - the Epson won by a mile! Once you practice a little with the settings and scanning software it all works pretty well. We learned that scanning from the utility software worked much better than scanning from the regular user software.

    I would recommend this to a friend