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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.7 out of 5 stars with 447 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the WorkForce ES-400 II Duplex Desktop Document Scanner favorably for its impressive scanning speed and ease of use, praising its compact size and high-quality scans. The duplex functionality is also a frequently cited advantage. However, some users experienced challenges with paper jams, and the lack of wireless connectivity was a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 447 reviews
  • Rated 5 out of 5 stars

    Great scanner for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good scanner for the price, even better than others Epson sold by a higher price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work Scanner. We have bought tons of these for our dental offices and they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Scanner - Will use for quite some time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues encountered and I have scanned several documents since purchase. I consider myself an critical reviewer so this is definitely a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra dollars.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had enough with my multi-function printer/scanner set up not working. This is a fantastic scanner--fast and easy to use. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I’ll buy another one for home if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a lifesaver for trying to share documents with other coworkers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, performs perfect. I highly recommend this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 2 out of 5 stars

    Not Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will return this item. Since most accessories are now wireless, it never dawned on me that this unit was NOT Bluetooth, but a cable is required to connect to the computer. My office setup makes this cumbersome, so I was never able to connect or use. Advertising should make clear -- NOT BLUETOOTH, CABLE REQUIRED,

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JudyJ, we appreciate your time in sharing your experience with your Epson WorkForce ES-400 II. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Dylan — The Epson Team. Epson

  • Rated 5 out of 5 stars

    Best scanner for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best scanners I've had. Great use for home office and on professional level. Multi options feature with very high resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy set up you won’t be disappointed. You won’t regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My epson scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great and it looks good the use of this scanner Became really great it has helped me to have all of my documents in order. It is a good purchase that i made and im glad i did purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Purchased for business use. provides the required output.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute necessity if you have family photos, important documents or a small business! This scanner is reliable and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    scanner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best epson scanner for office in the USA and all of the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value for its price.. a must have for anybody looking to save important documents but lose the paper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a tech slug. I cannot figure anything out. But I easily set up and use this scanner with no problem. Grandpa’s welcome to buy@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not just workforce but should be called workhorse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Scanner for Home or Office

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and really needed a good scanner. The Epson was my 2nd choice, but it has became my favorite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a small medical office. Works great for scanning basic documents, but features aren't compatible our EHR system when scanning to patient accounts. We use Meditech. Will scan insurance cards if using the scanning app but does not scan duplex when scanning into the ehr. Works to get daily tasks done but I'm not sure I would recommend for a medical office.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Emily, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-400 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great value for a hardworking scanner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these at our office. Have been for the last 4 years. They hold up great with daily use. Great value.

    I would recommend this to a friend
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