Main Content

Customer Ratings & Reviews

Epson - WorkForce ES-500W Wireless Document Scanner - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 162 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 162 Reviews
  • Rating: 3 out of 5 stars

    Quick, but expected a little more

    Posted
    cwagon

    Upon receiving the ES-500W, I was struck by just how small and compact Epson have managed to make it. For someone looking to save space (both desk space and clutter space taken up paper documents), this seems like a pretty good contender. Moving into setup of the scanner was a tad laborious, but not outright awful. There is no media (USB drive or CD) included for driver/software installation, so you’ll need to download the relevant pieces from Epson’s site. The included “quick-start” quide is alright for getting it up and running, but it could prove to be a little frustrating. If you’re connecting straight to USB and not over wifi, you shouldn’t run into any issues but the wifi setup was a little rocky (run the Epson Net application if you don’t have success in the auto-install setup). For anything past immediate setup, you’ll need to refer to the Help Guide which is not the most detailed document. For the price, I would feel inclined to lean more toward a multifunction unit if I was in the market for a printer and a scanner. Space saving aside (this is compact), having a single-function device doesn’t make any sense when there are other products out there that can print/scan/copy all in one slightly larger footprint. From a small business/home office perspective, this unit makes seems feasible for a single to a few users. Since you can’t initiate a scan wirelessly to a device or cloud/remote storage, you’ll have to load the documents needing to be scanned and then initiate the scan from a computer (which would get rather hectic with more than a few people trying to use it). One of the biggest let downs was the online storage scanning feature. While you can scan to online storage, you have to do so via Epson’s Document Capture application. This means you have to scan the document to a computer/device first, then upload that document to the desired cloud storage location (or have a set job that uploads directly via a scan - still via the Document Capture app). Ideally, there would be a user-configurable setting where pressing the scan button on the ES-500W would scan directly from the scanner to the configured cloud storage location (there are other devices out there that currently offer this solution) without the need to have a computer as the middleman for each scan Packaging: -Neatly/compactly packed. Includes USB 3.0 Printer Cable (A-Male to B-Male) and power adapter (laptop style brick w/ extension) -Well surrounded by styrofoam. In bag with plastic bunched up at top so you can easily pull it out of the box (it’s in there pretty good) -All trays taped closed so no rattling/damage during shipping -Some parts are even taped with custom cut pieces of foam to make sure that there’s no flexing while being shipped Size: -Small/compact -Smaller than a “2 piece of toast” toaster oven Documentation -Comes with a quick start guide (English, French, Spanish. Portuguese) -Need internet to download software (no cd included) Mobile/Wifi: -Epson DocumentScan available for Android and iPhone Pros: -Small/compact, folds up nicely to save space (this, besides scanning speed, is probably the biggest win for the device) -Quick. Compared to other multifunction duplex capable devices, this scanner really zips through pages without having a serious impact on the image quality -Good image quality, with multiple levels of detail (DPI) settings available -TWAIN/OCR support -One-button scan (if connected via USB) Cons: -Can’t scan directly to a cloud service from the scanner with 1-button (must go through computer first) -Can’t scan wirelessly to a computer via 1-button (must initiate from a computer -No 802.1x, so can’t do username/password on corporate wifi -No ethernet port/connection -Epson apps are a little bulky/non-intuitive in the UI department (especially for initially setting up cloud/remote scan options) Overall, the ES-500W does a good job for what it is marketed as: a scanner. If you’re looking for a single-function scanning device for one to a few users, this product accomplishes that task. It does a good job scanning documents quickly, reliably, and with good image quality. For best results, direct connected via USB or networked over wifi in a centrally-located area seems to be the best option. This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very reliable and fast

    Posted
    gcarey3
    • My Best Buy® MemberMember

    I held off buying a document scanner for quite a while. I own two flatbed scanners that are great for photos and slides but I really wanted to make my home office paperless and the flatbeds are just too tedious for that kind of job. Many of the other scanners I considered had too high a percentage of negative reviews, some of them complained about feeding problems; definitely not what I want in a sheet fed scanner at all. So finally I came back to good old Epson. Yeah, I know they have been bought out but I remember the old dot matrix printers they sold years ago and they were pretty good and always a good price point. Bit the bullet and bought this scanner and I am very pleased. The only thing I really had a problem with was the wireless setup. The PC software install would fail every time even though it looked like it had configured the scanner correctly according to the lights. After trying on Windows I tried it on Mac and same thing. The strange thing was that the EpsonNet configure program saw the printer fine on both plaforms, I could ping it on the network (gave it a static IP address) and there weren't really any errors except when using the Epson Document Capture on either platform it would fail. So for a while I just used the USB (3.0 yay!). Turns out I needed to use the Epson Scan 2 program once on each platform, get that working, then the Document Scanner (Pro) worked fine after that over the wireless. I have to say that I am really impressed with the paper feeding. I have scanned a few thousand pages and only had two or three jams. And it even fed some old wrinkled receipts in without issue. On those few jams I had, it was easy to clear them out because there is a release that lets you get the stuck page out without pulling. I was able to clear it and resume my scan in each case. So now a few pet peeves. As some other reviewers have mentioned, when using it with the wireless you can't just put the document in the scanner and push the button. You have to put it in and click on the scan button on your PC/Mac. If you have it connected via USB, the buttons work fine and you can configure what they do from the software program. Probably not a big deal if your printer is close enough to the PC but would be a pain if you had to walk across the room to start your scan. If you scan lots of legal documents they scan through fine, but the document delivery tray is a little short so you'll have to leave the end stop folded down and the pages may not stack up perfectly or get pushed out by subsequent pages. Not a biggie for me but I did notice that. Finally, there are a few little grooves on the input of the feeder tray that sometimes catch on the edge of the paper when you're putting it in. More of a nuisance than anything else, just takes a little extra wiggle to make sure it doesn't catch sometimes. No, it doesn't scan directly to the cloud. But you can set the destination folder for scans to a folder on your PC or Mac that auto syncs to Google Drive, One Drive, DropBox or whatever else. I actually think that's better because you don't have to worry about upgrading your scanner software if your cloud provider makes changes to their API or something like that. On the positive side, the scanner is really fast when you use the Document Scan (Pro) program. I like to scan at higher resolution (600 dpi) but it's still pretty quick. If you don't care as much about looks and use 200 or 300 the thing really flies. When using the other bundled application (AABBYY Sprint 12) it didn't scan as fast. I opted to upgrade my AABBYY to the full version 14 because it does have some nice features but for just raw document scanning the Epson Document Capture software does fine and it's way faster. You can set up a job to automatically scan, OCR, and then save the file into a folder with date/time in the filename all in one operation. I'm easily getting rid of lots of old paper documents on my way to a paperless household. So overall I gave this product five stars because it really hits the mark on reliability, features and price point. It has a few little issues but they're not major. It does one job (document scanning) and it does it very well. I'm super glad I got this scanner. Looks like it will last me a while too, just noticed that you can get replacement roller assemblies for it if they wear out!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact and fast!

    Posted
    mendivil

    Not everyone has a need for a 50-sheet document scanner, but those of us who do, the Epson WorkForce ES-500W is a fast and reliable document scanner and has been a welcomed addition to my home office. The ES-500W quickly recognized and connected to my home network with ease and began downloading the software and necessary drivers, I was up and scanning in a matter of minutes. The wireless connectivity allows for scanning wirelessly so no need to be constantly wired to your computer. I was pleasantly surprised at the small footprint of this device, it's very compact and fits neatly upon the desk without being too big or bulky, and the rear paper guide serves as a cover and dust protector. Scanning couldn't be any easier, you place your documents in the rear tray face down and press the scan button. Scanning is quick at lower resolutions (up to 35 PPM) but slows down at higher settings, which is typical for all scanners. Scans to BITMAP, JPEG, PNG, TIFF, Multi-TIFF, PDF and Searchable PDF. Scanned output is clean and easy to read, I've had no complaints from any of my clients regarding clarity or readability. The one-pass double-sided scanning is a blessing, no waiting for a duplexer to flip the paper over or having to flip the paper manually, both sides of the paper are scanned at the same time. This feature is either on or off though, would be nice if there were an option for automatic mode as some of the other options have. Initially I had issues with skewing of my scanned documents but after a quick stop in the settings I was able to correct this and now the results are nicely aligned. The 'Epson Scan 2' software is a bit Windows 95-ish to be perfectly honest but it gets the job done. Scanning directly to cloud storage via 'Epson Scan 2' is apparently absent, instead you must use 'Document Capture Pro'. And although Dropbox is one of the services advertised in literature I've seen online, I couldn't figure out how to do it, perhaps Dropbox support has been since discontinued? I'm not sure, but I had no issues sending to other cloud storage services, such as Google Drive or OneNote. The ES-500W also scans photographs fairly well. I threw a stack of 4x6 pictures at it and it scanned them all with no issues. The photos were scanned adequately however I did notice there were visible scan marks on some of the scanned images which I was unable to resolve via the settings, not a big deal far as I'm concerned after all this is a document scanner and not a photo scanner but it's nice to know I can quickly scan a photo if need be. The ES-500W also works great for scanning receipts and other miscellaneous paperwork lying about your home, scanning is fast and efficient, it's been excellent for getting rid of all the clutter on and around my desk. Overall, this is a pretty nice compact document scanner, it's fast & it's quiet, and other than the lack of Dropbox support which honestly I probably wouldn't use much anyway it's the perfect companion to my Workforce printer. I would recommend. This was a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. All opinions expressed here are genuine and 100% my own, based solely on my observations during the beta period.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly what I wanted

    Posted
    ossmkitty

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. That said, I've done my best to be as honest and unbiased as I can be. I have been wanting a scanner for my home office for some time, primarily to scan years of back financial records, as well as the occasional photograph I'd like to preserve digitally. I didn't have anything two-sided to scan, so I haven't tested that functionality. Nor did I have any interest in cloud-based on wireless scanning, so I didn't even try to set any of that up. Everything I'll talk about is based on connecting the scanner over USB to my 2016 MacBook Pro running macOS Sierra (10.12). Out of the box, the scanner is impressively small. Unpacking was easy (although there was a lot of blue tape to remove). No manual or software is included in the box, you have to download both. But all the cables necessary were included. I was hoping that my computer would recognize the scanner when I plugged it in and I would be able to use it with macOS's built-in scanning tools without having to install third-party software. No such luck. The software Epson provides is required to use the scanner. It was a 147MB download. It offered the option to automatically update, but being a cautious user, I declined. I verified that it didn't install any launch daemons or launch agents, only scanner plugins and applications. (I did have a component crash, but that only happened once, and it recovered without incident.) The provided software is quite functional, if not pretty (for example, the icons for the "Document Capture" app, the one I use the most, are quite low resolution on a Retina display). When I began to scan, my first reaction was "Wow, that's fast!" I scanned 50 legal size pages in less than two minutes. Performing OCR (which I've generally found to be accurate) took another three minutes. The resulting black-and-white PDF was 30MB. Document skew correction works, mostly, but OCR will have trouble with missing spaces in those documents. I have scanned upwards of 80 pages at once through the automatic document feeder with no incident, more than the claimed capacity. I'm happy to report that the automatic size detection feature of the software works well, correctly switching between legal and letter-sized pages; however, watch the output tray, sometimes it can cause pages to curl and fall of when you do. Also, jam detection works well, and after fixing the problem you can resume the scan without starting over or creating a new PDF. (Pages that are heavily creased, like bank statements, have more of a tendency to jam.) The few photos I've scanned have come out beautifully at 600 DPI. In fact, the scanner picked up dust that I couldn't even see by eye! I had to carefully clean them to make sure the scan had the clarity I wanted. Naturally a 600 DPI scan is a bit slower than the 300 DPI scan I used for paperwork. I've also scanned a few receipts and business cards and it did exactly what I wanted. Other remarks: - Scanning blue-and-white tax documents to black-and-white with OCR worked flawlessly. - It takes about 15 seconds to become ready to scan after pressing the power button. It appears to be searching for the (absent) wireless access point. - When turned on but idle, it consumes about 8 watts. When turned off, it still consumes about 1.6 watts (about $2 worth of electricity per year where I live).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy to Use, but a few installation quirks

    Posted
    MikeR

    The ES-500W is a wireless duplex scanner that comes with a USB 3.0 connection, and also supports 2.4 MHz WiFi. It is shipped with an AC power adapter, USB cable, and Quick Installation Guide. Software/Driver downloads for Windows XP, 7, 8, 8.1, and 10, as well as OSX versions 10.5.X – 10.12.X and complete User Manual can be viewed or downloaded from the Epson web site. The Web site also has pointers for Android and IOS applications. My initial setup was on an iMac running MacOS 10.12.3. I downloaded the Drivers and Utilities Combo package Installer. The first time the scanner is used, it must be connected via USB to do the initial install. I walked through the install, selected my wireless network/password, and upon completion it requested the user to run the software updater. I ran it, and there were new versions of many of the packages I had just installed. This seemed a little strange as I had just downloaded what I thought were the latest versions from the website. After successfully completing the installation I removed the USB cable as instructed, but was unable to access the scanner via WiFi. I ran the combo installer again. It completed, but this time it took me to a registration page as well as updating the software again (it did not do this the first time). The list for updates was different than the first time. Although it said it had done a firmware update, when I ran the firmware updater again, it again found that it needed a firmware update, which I completed. I was finally able to actually start using the scanner. The Mac versions of software comes with two different programs that can scan documents; “Document Capture”, and ‘Epson Scan 2”. They both seem to have pretty much the same set of features, although the “Epson Scan 2” will allow the user to push a button on the scanner to start the scan process. “Document Capture” allows the user to select alternate output options such as Evernote, Google Drive, SugarSync and others. A TWAIN driver is also provided which allows the use of third party programs to access the scanner (like Apple’s Image Capture). Scanning duplex seemed as fast as scanning a single side of the paper. Epson claims up to 35 pages per minute. The pages scan much faster than my All-in-One printer I have been using. Epson also provides the ABBYY FineReader program to do OCR on the scanned documents. It seems to work pretty well at converting scanned documents to Word documents. I also tried the scanner from a Windows 7 machine as well as using the “Epson DocumentScan” IOS app. The IOS app allows both scanning by accessing your WiFi network, or by directly connecting to the scanner. There were a few quirks in the setup process. It took three tries to get the scanner to accept and keep the WiFi configuration information. I think the software could use a little tweaking/testing and more documentation to insure that the initial configuration actually works. I’m not sure why the installer wanted to install additional new software when I had just downloaded the latest software from the web site. There is an application called “EpsonNet Config” supplied for Mac and Windows, but the documentation downloaded to the Mac only contains instructions for the Windows version. There is also a plastic ‘stopper’ on the paper out-feed that has snapped off three times in the first hours of using the scanner. It snaps back in, but it has short, thin, pins that hold it. I would hope that Epson thinks about a small redesign of this part, as the user will fold up the out-feed often and this part will surely break. If you’re looking for a fast duplex document scanner that takes up little space on your desktop, has WiFi connectivity, supports a variety of both computer and mobile platforms, than the Epson ES-500W can be a good choice. This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding!

    Posted
    ldog3211

    First of all, before we get into the review, I would like to say that this is for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. With that noted, I would also like to mention that this is my true, completely unbiased opinion about this scanner. With that said, I would like to start off my review by saying that I was extremely impressed with this scanner. Some of the things that I really liked about this scanner are: -Its design and build. Some scanners are extremely clunky and cheap looking and feeling, but this one screams high-quality. Not only is it small when it's being used, but it folds up into an even smaller, sleeker looking body, which makes it perfect for any desk at the office or at home, especially if the desk isn't especially large. This is a huge plus for me. -How easy it is to use. Although the initial setup process is relatively cumbersome (I'll get more into that later), when everything is set up it's a breeze to use. Every time I needed to scan supply lists, resource sheets, etc., all I had to do was get on my computer, open the Document Capture Pro software, slide the document into the scanner, and click "Scan." This is all thanks to its wireless connectivity. And what I love even more is it's seamless integration with third-party note-taking and cloud storage options, such as Evernote, OneDrive, and Google Drive. With a process as seamless as that, scanning important documents and saving/sending them wherever they need to be is a breeze! While the positives drastically outweigh the negatives, there are still some to consider. Some of the things that I didn't really like about this scanner are: -How long it takes to initially set up the software to the printer. When I first downloaded all of the software required to use the printer, it took quite a while to get through the installation process and to actually install on the computer. This was pretty frustrating, but since it's only the initial setup, it's really not a big deal in my opinion. However, what is a big deal is... -How much software installed on your computer. I believe this is what causes the initial installation to take so long, but after it installs, you'll notice that there are now NINE new programs listed in your start menu, located in THREE folders. I get that the manuals and guides and software updaters are useful at times, but why not just include all of that within ONE program? That would make using it much easier, and it wouldn't clutter up the programs list nearly as much. Overall, this Epson Workforce ES-500W document scanner is outstanding. With the exception of the two negatives listed, this scanner is nearly perfect. I highly recommend it for small businesses, people who work at home, or people who need to scan documents on a regular basis. You won't regret it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Great Duplex Scanner

    Posted
    jclmaster
    • My Best Buy® MemberMember

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. I find the Epson ES-500W Wireless Duplex Document Scanner to be a very useful addition to our home office. One of the first things that struck me after unboxing the Epson ES-500W Wireless Duplex Document Scanner is how much it reminded of an armadillo when folded up. I consider this to be a space savings benefit as my free desk space is at a minimum. The Epson ES-500W Wireless Duplex Document Scanner quickly becomes ready for use by flipping up the top portion so it becomes the document input. Then you pull out the stacking assembly. The stacking assembly has a flip up tab to keep your documents from falling all over the floor. The Epson ES-500W Wireless Duplex Document Scanner is as it says WiFi capable. Be sure to read the instructions carefully. I initially missed the part where you have to hold the Wireless button down until it turns a solid blue. Another thing is initially if using the WPS setup on your router it would be best to have the Epson ES-500W Wireless Duplex Document Scanner as near it as possible. Once connected you can then move it wherever you want as long as you have a signal. Now we come to performance of the Epson ES-500W Wireless Duplex Document Scanner. WOW! I have always wanted a Duplex scanner. If you have any documents where you need to scan both sides it is so great to have duplex scanning. And the Epson ES-500W Wireless Duplex Document Scanner does an excellent job of duplex scanning. In fact, it is so good that on one document I deleted it’s scan and re-scanned it only to realize that the quality was so high it picked up where the paper was folded for the envelope and thought it was a line on the original.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact scanner with high image quality

    Posted
    aaronmots

    The Epson ES-500W Wireless Duplex Document Scanner is a remarkably compact device that overcomes the main gripe many people have about scanners: they take up too much space. Unboxing and connecting the device was a breeze, as was most of the software download and installation process. Take care to download the driver package specific to your model (the ES-500W rather than the ES-400, which is listed first in the printed instructions) or else your computer won’t recognize and connect to your scanner. My everyday laptop is a Macbook Air and the software installation for Mac was just as easy as on a Windows laptop. The main reason overall setup ended up taking roughly 35 to 40 minutes was because there was a fairly lengthy firmware update required right out of the box. Having said that, the process to establish the wireless connection to the printer was much easier and more streamlined than I anticipated, so it pretty much evened out. Now that the scanner is up and running, it works like a charm. While the Epson Document Capture application user interface isn’t much to write home about, it’s intuitive and makes it simple to scan and take advantage of a number of clever features. The ES-500W produces quality one-sided or double-sided scanned images at any resolution (200, 300 or 600 dpi), with impressive sharpness for both text and images as well as solid distinction between colors. You do have to be sure the clips on either side of the paper tray are lined up pretty closely with the edges of the documents to be scanned, especially if the original document has previously been folded, or else the scanned images will come out crooked to the point that the “Correct Document Skew” option can’t do much to fix them. You can save your scans as multiple filetypes (PDF, JPEG, TIFF or PNG), which can save you the headache of having to convert those files later. The application also allows you to export finished scans directly to Google Drive destination folders, which works well every time for me and cuts out a step when sending scores of documents to the cloud. There’s also a handy companion iPhone app – Epson DocumentScan – that lets you initiate low or standard resolution (no high res) scans directly from your phone, saving you from ever having to log in to your laptop. Overall, the ES-500W is a solid choice if you’re looking for a scanner that keeps image quality consistently high and sharp, offers simple functionality and shortcuts, doesn’t require exorbitant setup time and comes in a nice compact form factor. Disclosure: This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An Excellent Document Scanner to remove Clutter

    Posted
    nishantgoyal

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. I got this scanner last week , I already have a copy ,print and scan device but the scanner I have is one doc at a time. So I have a suitcase full of documents which I am too lazy to scan and save a soft copy. But since I got this all powerful scanner I have scanned around 400 pages so far and more to go next weekend. You can get all the tech details from Epson site but here is what I saw The initial setup was easy with wire but setting up WI-FI was a little tricky . You need to get a direct connection with the wireless printer with your laptop ,then use the Epson .Net connection to WIFI and save settings. So I would suggest to look in FAQ section of Epson. But after one set up you are good to go. Document Pro application provided by Epson is great. You can skip blank pages, do Text enhancement, sharpen the image quality ,double sided scans , gray or color printer. I had some docs where the background was darker , 1099 from a bank ( its tax season) , but the application removed those dark background and the numbers in those blocks are visible. I like the searchable pdf’s so that after you have more docs you can search the words you are looking for. The size is very compact , you can put it in a very small space. The WIFI connectivity is also good . Depending on your internet speed. I have 25 mbps , 60 page doc I was able to do in 5 min. So Far I really liked the scanner and it is well worth the money and to remove clutter. But make sure you make backups or backups before you destroy your hard copy just to be safe and secure..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great scanner for home office use

    Posted
    RayN999
    • My Best Buy® MemberMember

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. When I got notice that I was chosen for the review, I was relieved that I would be able to scan, store, and archive all of the paperwork associated with our Health Savings Account and not need to keep paper backups beyond a year. The best part of this scanner is the double-sided scanning. With just a single path, both sides of the paper get captured, which means that you do not need to scan the pile of paper (up to 50 sheets at a time), flip them over, and send them back through the scanner to get the other side. Having a smaller scanner that can sit on a smaller area of a tabletop is much better than having to pull out the Epson photo scanner every time we need to scan a document in. Without auto document feed, it becomes cumbersome to do more than one or two sheets at a time. This scanner is compact when folded, unobtrusive when opened to 'ready' mode. The paper trays for both input and output fold up to cover portions of the scanner so it protects the paper path from dust and other foreign debris while stored. For higher volume users, having user-replaceable rollers is a major asset as it allows for consumers to do most of the major maintenance on the scanner negating the need of a costly & time consuming service call for roller or paper path cleaning/repair. The software was not provided in the box, but Windows users are directed to the Epson site to download the driver/application software bundle from there. Windows 10 did initially recognize it as a scanner, but the proper driver was installed once the Epson package was downloaded and ran. Document Capture Pro as well as a couple of Epson branded utilities are provided to ensure that scanning items into PDFs or other archival types such as .tiff or .jpg is a painless process. Setting up and configuring the software packages to run with this scanner was quite easy & required little to no configuration. The default scanning presets should be more than adequate for almost everyone's usage scenarios. I have not configured the scanner to sit on my wireless network for multiple PC access just yet, but that is a capability worthy of further exploration. Overall the scanner has made a very positive impression on me and I will hope to enjoy years of use from it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality Scanner

    Posted
    AusTex

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. At the moment I was handed the box by the delivery man, I noticed how small the box was, but it does have some weight to it. Unboxing the scanner required removal of the plastic protective covering and a few strips of tape holding moveable pieces in place during shipping. This device feels very well made and sturdy. An easy to follow setup document is included. After following the step-by-step guide, I had the scanner plugged in and ready to be connected to my computer. The software must be downloaded via Epson’s website, but it isn’t a huge file. I did run into a snag during setup when the software displayed errors related to wirelessly connecting the scanner to my computer. I have a brand new Netgear R6400 dual band router and the error stated that the router was broadcasting in an unusable channel. I have my router set to find a channel with the least interference, but I had to manually set the router to a lower channel in order for the scanner to finally establish a connection. Once I got past that hurdle, the software was pretty self-explanatory and easy to use, although there are plenty of on-screen instructions to guide the less tech-savvy users through the process. The ES-500W is compact and can fit into small spaces. It’s very quiet and can scan multiple documents in a matter of seconds. This is far better than the traditional flatbed scanners I’m familiar with using. The quality is exceptional, especially any resolution above 200-300 dpi. The OCR processing worked flawlessly on all textual documents I’ve scanned so far. One complaint I have with the wireless connectivity of this scanner is that it’s limited to 2.4GHz, causing it to be more prone to interference, resulting in slower transfer speeds. Having the ability to scan both sides of a page in one pass is quite a time saver. Another upside to using this scanner is the Epson smartphone app, which I used to scan multiplies wireless to a single file on my phone. How awesome is that?! Overall, The Epson ES-500W is a compact yet quality scanner. Besides some setup hiccups, this scanner is sure to be a great asset to anyone looking for an easy-to-use, versatile, and reliable scanner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I Really Like This Scanner!

    Posted
    rlfarr

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. I have been using this scanner for a couple of weeks now and I decided to write this review because of how much I liked the product. It is a high quality scanner that is very simple to setup and use. The scanner is able to scan both sides of the page at one time and is very fast. It produces a high quality scan and can store images to your computer as an image file or pdf. It can also store your images to the cloud so they are easy to share. The adjustable document feeder can hold up to 50 pages of paper at one time making scanning large jobs easy. It is also a very versatile scanner that is able to accept paper sizes from very small to legal size. You also have the option to connect this scanner to your computer with either a USB cable that is included or with a wireless Wi-Fi connection. The best part of this scanner for me is the very small size. This enables me to place the scanner on my desk so it is always close to me when I am working. The only thing I use the scanner on my all-in-one printer (which is too large to sit on my desk) for now is the rare occasion when I need a flatbed scanner to scan items that will not feed through the ES-500W document feeder. If you are in the market for a small, reliable and high quality document scanner you should definitely consider the Epson Workforce ES-500W. It is one of the best scanners of this type that you can buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Was Expecting More for the Price

    Posted
    Brandon

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. I was expecting more out of this... Thought it would at least be able to print besides scan. By the looks of it, it looks like a laser printer/copier it is not. The ES-500W does good at what it does, scanning and saving documents and photos at a very hefty price. It really would save time for double sided documents as it scans both sides at once cutting time in half not having to flip and rescan. The Epson scanner would be great for home business or any other types of businesses. Saving written documents or papers filled out by others. For the average user like me.. I think this would be great for scanning paycheck stubs, any medical records or personal documents you don't want to lose. I could see someone with family albums that pictures were developed and do not have any digital backups this would be great for. You could remaster the pictures with a photo editor and make a slideshow, PDF or just for basically backing them up as image files. Wireless setup is absolutely frustrating with the ES-500W. I had better luck using AP wifi mode and connecting in to the scanner instead of trying find it with your pc/router. Yes, I had WPS enabled and UPnP. Not to blame this on the scanner, it could be windows 8.1,the AC router and USB adapter I have.Just make sure you write down the SSID and the Password on the back of the printer, so you can click into the AP network and enter the password. Since this can't print I really don't see the use of the wifi. You would be better off just using the USB cable. The wifi would be beneficial if you need documents sent to your phone or tablet instead of just your computer as it has the capability to save to anything it is connected to using the correct software or internet storage service. Overall, for business use the Epson ES-500W is extremely practical for storing important documents providing a digital document file instead of just a physical paper file. Could be practical for a home business user depending on the amount of physical documents handled and still provides some functionality for the average user.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good scanner for those with a lot of paperwork

    Posted
    TSM79

    Before providing my review, please note the following: This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. In a nutshell, this is the type of scanner you want if you deal with a lot of paperwork you need to save on your computer or up into the cloud. The first thing I noticed once I unpacked this Scanner was that it is small and lightweight. Space wise not much surface area is taken up so this Scanner fits pretty easily wherever you need it to be. It also has a nice "fold-over" feature where the Scanner closes over itself when it is not in use. Scanning is really simple once the machine is setup. Now there is an issue that bothers me software wise, but I won't harp on it too much. Epson wants you to get their scanning software to use with the machine. However, once you use the Document Capture Pro to scan a document, the resolution is not very good. Once the batch is saved as a PDF, then it is very clear once opened in something like Adobe. This may be nitpicking, but I thought there was an issue with the scanning ability of the 500W at first. Now that I have gotten my gripe out of the way, one thing I love is how fast you can go through scans if you leave the resolution low. This is useful if you are just doing text documents. Colored documents that you want all the details needs a higher resolution and takes a few seconds longer, but that is understood. Keep in mind too that when you load several pages on top that the bottom page is always read first. BUT!... I love that this machine can scan both sides at once without needing to flip the page or reload. I like this Scanner for getting a lot of paperwork saved. I think a person who has a business would really benefit from this or someone who has a lot of personal files they want to backup would find this a dream. Pros: 1) Nice and compact. 2) Quiet. 3) Pretty fast depending on settings Cons: 1) Not easy setup with Epson's network tool 2) Once the machine is out of use the power button blinks, which is distracting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded expectations

    Posted
    NateF

    This was my first experience using a stand-alone scanner, having used various all-in-one printers for my past scanning needs. I must say, I am thoroughly impressed! The scanner was very easy to set up, install driver software, and wirelessly connect to my laptop. In fact, the wireless setup was completely automatic and connected without needing to enter wifi passwords or other network settings. The unit is also very compact when not in use, thereby saving desk/shelf space. As far as actual scanning, the unit has performed flawlessly. I am truly quite impressed with its features. The double sided scanning of both B/W and Color is very fast and with a wide range of adjustable software settings, you can get very clear and clean scans. My first color document scan did have some rainbowing effect on parts of the page, but a quick adjustment in the scanning preferences (upping dpi and turning on descreening) quickly fixed the issue and now the color scans are exceptionally clean, clear, and true to color. The only issue I have encountered was trying to use the Start Scan button on the unit itself. No matter what I tried in the included Document Capture Pro software, I could not get it to work. After reviewing the troubleshooting section of the downloadable user guide, I discovered you must use the (also included) Epson Scan 2 software to utilize the scanner Start button when connected via WiFi and not USB. Not a big issue. After discovering this, the Start button has worked flawlessly every time. Having used the scanner for only a few weeks, I cannot comment on its durability. However, it does look and feel well constructed and operates very smoothly compared to many of today’s flimsy plastic printer/scanners. The fold down input tray covers the unit’s openings which will cut down on dust buildup inside the unit when not in use. The unit also opens very easily to remove jams and allow internal cleaning. With occasional wipe-downs, I expect this scanner to have a good long life. This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Scanner for Work or Home use.

    Posted
    fortgeorge

    This thing is compact. It folds up to a small enough size to fit my very limited desk space. However it can be connected via wireless to your computer and so you can put it anywhere within the wireless range. We don't have an access point here so we don't use that option, however the corded connection works fine. I did try out the connect to my Android smart phone and it went smoothly, you just need the password and wifi name from the back of the unit. Easy. I have tried using the scanner with stacks of about 10 8.5 x 11in paper and it took a bit of getting used to but it worked fine once I learned to fan the pages correctly. It didn't take long, maybe 3 tries. Having never had a scanner that can do more than one at a time. The scan quality is exceptional and clearly better than the previous one we used(it was about 10 years old to be fair). It's quite fast compared to the other as well and we didn't think that one was too slow. We don't use color printing nor do we get much either, however I found a couple of them and the color produced is on par with the original and very clear. As to cloud saving, it is convenient and though it says you can scan to DropBox I don't see the option to do so. The only options I see in the Document Capture Pro(epsons software for using the scanner) are for Webfold, Microsoft Sharepoint Server, Evernote, OneNote, Google Drive and Sugarsync. My way around this is to save in the local Dropbox folder which syncs with the cloud. I scanned a few reciepts in order to archive them and that went fine, even though one was about 15" long, there was no problem with it. One got stuck but it was a bit wrinkled and that probably caused it to stick. All in all this is a fast, efficent scanner and I highly recommend it to anyone who needs one, whether for your business or to document the household bills, kids homework or for anything else one needs these days. This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent, wireless Easy to Set up Scanner

    Posted
    KulwinderK

    Unboxing EPSON WorkForce ES 500W Scanner - We are small business where me and my husband deal with a lot of bill of landing, work logs,fuel receipts etc.This came handy as now i can easily scan all that paper work and easily access from my windows computer. This Scanner worked as advertised and it is ENERGY STAR certified device. It doesn't take much space in the office which is nice vs other office scanners.Setup was easy and easy to read through the manual instructions.EPSON ES500W can scan upto 50 pages if though the Auto document feeder which is very efficient.The feeder of this document works very well. I have tried to scan different type of documents including paper, photos, business cards, and receipts. All worked consistently with double-sided scanning. It is compatible with almost all the Cloud storage apps like DROPBOX,Google Drive and you can easily save a document and share with who ever you need to. Its like a smart Scanner no more warm up time needed for this bad boy. This unit comes with ABBYY FineReader Sprint which is compatible with PC users only but Mac OS users may install OCR software. When compared with EPSON ES400 only feature difference is connectivity and price which is 50$ more vs ES400 This device EPSON ES500 W comes with wifi connectivity which is a BIG plus. Being able to scan directly to the cloud or phone.If you have used EPSON in the past it is definitely a Big boost to the speed.I would Highly recommended if you have a lot of document, photos, or business cards to digitized. ** This is a review for the EPSON ES-500W Wireless Duplex Document scanner that i received free of charge to do a beta test and review, with the aim of hopefully elucidating features and drawbacks that may help you ultimately decide what fits your needs. Product ratings are based on performance, durability/construction and overall value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product, it's a must for business owners

    Posted
    techsavvy
    • My Best Buy® MemberMember

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. I am a technology savvy and like to use new products to ease my life and this scanner does its job fantastic. You start by downloading Epson DocumentScan for Android or ios and from that point on follow the instructions to setup the ES-500W scanner. It is very easy to set it up, but keep in mind everyone mileage may vary. You can share your work/office documents over multiple devices plus the device scans document fast. This scanner can handle from IDs to legal document and it won’t sweat at all. On average, this scanner scans 32-35 pages per minutes. The ES-500W does have Wi-Fi built in, but it's not fast enough to be really useful. Yes, you can scan directly to the Google Drive, Dropbox, or to a phone. It's just slow, I hope a software update can improve performance. I have 100 Mbps down/up, yet it takes a while to show up on a phone or cloud. Honestly, this is true for all scanners. I have hp AIO printer and scanner, and that has same problem. This scanner comes with USB 3.0 cables, so if you have a laptop or desktop, which supports USB 3.0/3.1 you can get the scanner full speed, so no more waiting around for document to pop up in the app or the cloud. This scanner is a serious contender to be #1 in this category. The controls on the scanner are simple and self-explanatory. The benefit of getting this over others are #1 wireless, #2 easy to setup, learn and use, #3 wide range of service supported, #4 CMOS sensor, which provides high quality scans. This machine is a workhorse, and can handle anything you throw at it. I recommend it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    MINIMALIST PLANNER'S DREAM

    Posted
    JohnSmith
    • My Best Buy® MemberMember

    I am both a minimalist and a planner, so while I enjoy only having what's needed in my life, I also make sure to be prepared for any any and all situations. This means that I often have the dilemma of wanting to get rid of papers, receipts, business cards, and documentation but while simultaneously remaining prepared for future situations in which I may need them. I actually have access to a powerful scanner at work but since I value my privacy/security I prefer not to use it for personal documents, so a COMPACT, QUICK, & EFFICIENT scanner like this one from Epson is perfect for me. Products like this often have tons of features and usability, but can sometimes be limited when using the mobile application. I'm sure this is the case here as well, but I can say from my own experience scanning a few hundred pages over the last few days prior that using this scanner wirelessly was VERY EASY with the Epson DocumentScan app for Android, since it has most mainstream options available while keeping the app simple. For example, I was able to select automatic mode for document size and image size, toggle "skip blank pages", and select the file save location all from one screen - all I did during each scan was select single or double sided and edit the filename (which by default is a timestamp). Overall, I'm very happy with this scanner, not just because it scans pages VERY QUICKLY (35ppm), but because it is simple to use and also has a very COMPACT profile (smaller than any printer) when not currently being used. This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact versitile fast scanner anyone can use.

    Posted
    MySpace
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a review for the Epson ES-500W Wireless Duplex Document Scanner that I received free of charge to do a beta test and review. It took 42 minutes to fully set up the ES-500W over a wireless connection from unboxing to downloading drivers/software, registering it with Epson.com, and a firmware update. After the software came the firmware update. During the firmware update the instructions are vague. It tells you to turn it off then on once it’s connected to the network to turn it back on. I skipped that because it was already connected to my network and it did not make sense. I am very impressed with this compact unit. It’s very easy to put away in a closet and connects right back up to the network. It’s doesn’t have to clutter work space. They also gave you a generous cord length. It scanned 17 4x6 pictures at 600DPI in about a minute. My wife will also be getting some use of this and she’s not technical. You can save different jobs in the document capture pro software. I am a veteran and scanning my records into searchable PDF files is a lifesaver. It scans both sides in one pass. I am not really thrilled with the Presto bizcard 6 software. I recently went to a trade show and the amount of business cards you get is just stupid. This scanner performed well in scanning the cards… no problems feeding 12 at a time. However, the software would not allow you to swap the back for the front of the card. Everyone has fancy cards these days…it’s still a very useful application. I am very happy with this scanner. I would recommend it to anyone. I was looking into Neat receipts, but IMO this one is a better value.

    I would recommend this to a friend