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Customer ratings & reviews
Great printer, ink may not last as long as claimedPosted
This is a review for the Epson WorkForce Pro ET-8700 EcoTank All-in-One inkjet printer. Summary With the exception of the ink usage problem, this is a GREAT device. Fast, easy, quiet, with a great feature set. Without the ink usage I’d have rated this 5/5. Pros: Great performance on both print and scan, dual paper feeds, easy (clean!) setup Cons: It’s heavy enough that they recommend using two people to carry it, needed updates for auto paper selection to work correctly, the supplied ink may last closer to two months rather than two years! Setup Setup was pretty straightforward, there is a LOT of tape that was used to secure it during shipping that needs to be removed, just make sure you open every compartment to get it all. Filling the ink reservoirs on EcoTank style printers always makes me a little nervous about spillage but this was as near foolproof as I can imagine. No bottles to open at all, each color came in a separate, sealed bag, keyed so that it can only go in the drawer it is supposed to. The only hiccup I had was that the trays the bags go into had inserts in them that looked like they needed to stay, but in fact were for shipping only and can be discarded. I could find any reference to them in the docs which had me worried until I realized there’s simply no way the ink bags and these inserts can coexist in the trays and discarded them. Wifi setup from the touch screen was straightforward, as was cloud print. Printing The main paper is a good size and took about half a ream of paper. I loaded up the second feeder with glossy paper and tried to use the auto paper selection, but it just wouldn’t work. After updating the printer firmware and drivers everything worked seamlessly from then on. Printing in both color and b/w was impressively quick, easily the quickest inkjet I’ve ever used, much faster than most small office laser jets I’ve used in the past. One initially frustrating thing I found was that duplex printing isn’t available on some paper types. I’d select 2-sided, change the paper to Glossy, hit print and it would print single sided. After wasting a few sheets trying to figure it out I noticed that when I selected Glossy it reset duplex printing to 1-sided, and 2-sided was no longer an option. Something in the docs, a warning on the PC or printer before creating two sheets of recycling would be nice. The one issue I ran into, and it’s a big one, is that the “ink low” warning came on (for two different colors) after printing just 127 pages! 30-40 of these pages were full color, full page, on glossy paper, but even so, this has me very worried about the “2 years of ink in the box claim”! The printer came with three bags of each color so that’s one third of the ink gone already. I’ve reported this to Epson but have yet to hear back. Scanning While not quite as printing, scanning was quick and the document feeder that allowed double-sided scanning was a God send! No more standing over the printer while it slowly scans one side just to re-feed the sheet to get the other side scanned – wahoo! I primarily used the “Scan to cloud” feature and received a PDF in my inbox soon after the scan completed. This is a review for the Epson ET-8700 EcoTank All-in-One Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend