Customer Ratings & Reviews
- Model:
- EPSON WF-3730 PRINTER C11CH042
- SKU:
- 6338588
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the WorkForce Pro WF-3730's print quality, ease of use, and its reasonable price. Many appreciate its wireless functionality and compact size, making it suitable for home offices. However, some users report issues with the scanning function and occasional unreliability, including paper jams. The printer's setup is generally considered easy.
This summary was generated by AI based on customer reviews.
Epson-Terrible Business Practices, Terrible CS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.@EpsonAmerica @Epson To anyone looking to purchase an Epson...don't waste your time. In the middle of a pandemic, trying to home school, and printer wont print without color ink(yes, I tried changing all the grayscale settings). Worst part is I called their CS. CS rep kept pretending not to understand me, then he pretends to not be able to hear me, but the moment I ask to be transferred to his another agent or supervisor...mysteriously the connection is crystal clear. Then he doesn't want to transfer me without getting all my info(of which he can't understand/hear me, remember). I asked for a supervisor 3+ times and was denied. This printer will be returned after the pandemic is over. Performing a chargeback if this return is not accepted. This is terrible business practices, just to force some one to buy their ink...I'm Done with it!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Bwillz85, we sincerely apologize for the disappointing experience you've encountered with our customer support and the Epson WF-3730. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We'll forward your feedback to the relevant department. Please give us another chance to help by calling our Advanced Support Team directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). We appreciate your time and look forward to your call. Kind Regards, Bobby D. - The Epson Team.
Money down the drain. Can't print anything!
Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My primary use is to print shipping labels. I'm ready to throw it in the trash after having had it for about 6 weeks. I've made several phone calls to customer service. While customer service was on the phone, it finally printed 1 label. I thought my problems were solved. Well.. apparently not! Now, it won't allow me to print at all. The customer service ladies I talked to were very nice but, the printer simply doesn't work. I'm DONE with Epson! Very frustrated.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we're sorry to hear we have not yet been able to resolve the label printing issue. Your WorkForce Pro WF-3730 comes with a 1-year Limited Warranty and free lifetime technical support. Please give us another to chance to assist by calling our Advanced Support Team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team.
poorly thought out system..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.consumes way to much ink, I was able to print out only 23 pages on a new cartridges. it will not let you print unless all cartridges are full. so if your colored are empty you can cant print a black and white. bby does not stock the xl size cartridges in my area. linking to a pc through wifi is a mess at best. driver will some how automatically disappear after four days. have to reinstall everything again.
I would recommend this to a friendBrand response from Epson
Posted .Hi erfnick, your WorkForce Pro WF-3720 comes with free lifetime technical support, and we're here to help. You can continue to print temporarily with black ink when a color ink cartridge has been expended. For detailed instruction, refer to the FAQ at www.epson.com/faq/SPT_C11CH04201~faq-00007e5-wf3720_4730. We can also help adjust your print settings for more efficient ink consumption. If you need further assistance, please call Epson Support at (562) 276-4382 between 7 am - 4 pm PT, Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
Slow and always offline
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this printer. It is the most frustrating Printer I have ever worked with. It goes off-line or has an error message constantly and even will tell you the papers are wrong size when there have been no changes made.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Dm0725, we understand your frustration, and we're here to help. Your Epson WF-3730 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please call our support team for assistance at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Kind Regards, Bobby D. - The Epson Team.
Zero Stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is the worst. Shreds the paper going through the scanner. Takes minutes to print one page. When printing multiple pages, it eats multiple pages at once and gets jammed. Do not waste your time or money on this printer
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Nakoma, we are sorry to hear that you are having issues with your Epson WF-3730 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3730/s/SPT_C11CH04201#manuals. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.