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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $329.99

Customer reviews

Rating 4.1 out of 5 stars with 123 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the WorkForce Pro WF-7820's print quality and ease of use, frequently praising its crisp prints and straightforward setup process. Positive feedback also highlights the printer's overall value. However, some users experienced issues with the document feeder and occasional paper jams, suggesting potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 123 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New Begginings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was one of my best purchases iever did its such a great printer with great quality ....i feel like a little kid when he gets a new toy gifted.i own a samll company and this printer has been my best friend in all my rollercoaster life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice utility printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a couple of months.. scans great in document mode ! Printing is a bit slow for high quality prints ..takes a little bit of time to dry.. have spoilt a few of my prints because i touched them too early .. otherwise works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Service from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer at a great price from Best Buy. fast service and no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great large printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer, perfect size with beautiful colors on a large scale. I researched for about a month and this was perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer. We can do alot, from small to larger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    High quality large format all-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good all in one large format printer. The supporting software is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a while since I have gotten a printer that works when I want it to. This one does. Am very happy with the quick print and scan capabilities plus the tabloid size paper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First unit was defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the unit for a replacement due to a faulty document feeder.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good Print Quality when it decides to print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of print is nice when it works. There is a glitch- it says there is no paper when there is paper. It prints anyway with one of our computers and not with another.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Pamela, we are sorry to hear you are having paper feed issues with your Epson WF-7820. Please contact Epson Support for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    WF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to connect wireless but works great once you do. Great home business printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for Teleworking from Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. It is replacing my other Epson workforce model that is no longer in service (6840). I actually prefer this newer model a lot more. It prints extremely fast and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price paid. I like it! It prints fast. Love automatic paper tray pulls itself out b4 printing. Wish it automatically went back in after printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer uses very long paper! It tells us if the ink is low! We love our printer. Thank you to everyone for their help!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are easy to follow. Easy to operate. Haven't tried some of the features yet, but very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast printing and scanning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great. Epson's driver package is a bit difficult to install when you have multiple computers on the network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift. The people who received it liked the ease of setting it up and liked the results of a photograph they copied. By the way, the printer I purchased and am reviewing is the EpsonET2850.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. Everything works great. No problems with setting it up or making everything work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer ....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fans for Epson printers... I used to print on large format printer. The first time that I purchase the smaller size of Epson printer, and it did not disappointed me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Workforce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer Some of the features I haven’t utilized yet. It was easy to setup and I’m very pleased with it. I gave it as a Christmas gift to my sweetheart

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a printer that I was so excited for because it could print on larger paper. I have been very disappointed in it's performance. It jams regularly, says it jammed but it's not, constantly thinks its out of paper (it has more than half) or wants to print from the back not the cassette because it's out of paper. Super unhelpful. I can't count on it to do that one job that I need it to do - print paper. I've reset it multiple times, had it for an entire year, and can absolutely assure you it's a waste of money. I don't know if I just got a dud or if they are all like this. I will not be purchasing an Epson again after this experience.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Moochelle, we're sorry to hear about your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson