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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $329.99

Customer reviews

Rating 4.1 out of 5 stars with 123 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the WorkForce Pro WF-7820's print quality and ease of use, frequently praising its crisp prints and straightforward setup process. Positive feedback also highlights the printer's overall value. However, some users experienced issues with the document feeder and occasional paper jams, suggesting potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 123 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    EPSON Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is quiet and makes good quality prints. WiFi was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secondary printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for using WiFi…. Printing is great for what we use it for….

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional printer. Fast and efficient, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Worth the money and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool excellent widebody printer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oh yeah!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever. Greatest investment you make!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    east setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, direct print from phone worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know I only had 15 days to return but the pick and order time was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epsom 7820

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning 2 printers, finally, I have found one that so far works perfectly! The Epsom 7820 is friendly with Mac, however, the video does not work on Mac, only Microsoft format. Best Buy graciously helped me with the returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, we actually have 2 in our office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product i upgrade to the eco tank but no problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy this printer ever again!! Goes through ink extremely fast. The black ink cartarge soiuld be twice the size. The 7820 is horrible compared to the old 7720 I am using at work. And Best Buy does nothing to help you out besides want people to come to your house for more than the printer is just to look at

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Alan, we are sorry you are disappointed with your Epson printer. Your WF-7820 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent results prints quite well and easy to operate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epsom driver cd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cd disk driver was missing files necessary for use. Had to go to web support and download correct drivers. This process deleted .dill files and caused trouble with my windows8 opperating system. Printer is fine operation application trouble magic.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Assessment, we sincerely apologize for the setup issues you had encountered. Your WorkForce Pro WF-7820 printer is backed by a 1-year limited warranty and includes free lifetime technical support. Please allow us to assist by calling our Advanced Support Team directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). We hope to hear from you soon. Sincerely, Bobby - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer.We use it for Office work a lot…I will say the Ink goes quick tho…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recovery from a Lighting Bolt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A close call with a lightning bolt knocked out my original scanner which was a large bed scanner. So I bought a newer model and it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Love the wide format capability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good all-in-one for wide format scanning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: The large bed scanner was just what I needed for my illustrations. The printing quality could be better, though.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JTS1, we apologize for the disappointing experience that you've encountered with the Epson WF-7820. Your business is important to us, and we're here to help. Epson provides information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#faq-8796127537228 to help you address most issues with print quality. Your WorkForce printer also includes free lifetime tech support, so if you need further assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson, you let me down

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another Epson anything again. I just bought this in March and I need to print something and it's telling me 'no paper' when there is about 100 blank sheets in there. It printed before, no problem before. I did everything right. I've been around long enough to know how to load paper. Before this one, I bought one of those Epson tank printers and even though the ink was full it kept telling me it was out of ink. I mean, I could see the ink and it was to the top. I have no respect for this brand anymore.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry about your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints a little slow but overall quality is great.

    I would recommend this to a friend