Customer Ratings & Reviews

Easy set up, works quietly and prints good quality copies. Have not used scanning or fax features. Only 4 stars as instructions are vague on general usage and directions. This was more money and features than needed for home use but due to inventory we choose this brand and model. Epson has been good brand in the past.

It prints, copies, and scans just like I need it to do. It supposedly can fax, but I haven’t sent or received a fax in 20 years. It has two trays and a back feed. I usually have 8.5 x 11 in one tray and 11 x 17 in the other. Based on the print dialog inpur on the computer, it picks the right tray. It supports a lot of other sizes. It also can do light cardstock and photo paper. I had an earlier version of this printer that worked well for 7 years which caused me to get this successor.

This is my first Epson printer. I'm very pleased with it. To be honest, it's more printer than I really needed for general home use, but I'm glad I got it now that I have it. I wanted double-sided printing and double-sided scanning, and it does both flawlessly. Its print quality is impressive, especially compared to its replaced printer (whose prominent two-letter-name manufacturer shall remain nameless). I scanned some old family photo prints, and the image quality was remarkable. The available Epson application software made it exceptionally easy to do. Its display and control panel is large and intuitive, but most operations can be done from its host (possibly wirelessly connected) computer with the available application software. I read comments before getting it that its method of handling double-sided scanning was cumbersome, but I have no problem with the speed and accuracy of its scanning function, and, when printing, it cranks out prints very quickly. There are probably applications I have yet to explore, but so far, I'm delighted. I'd highly recommend it for those who have the space (it's big) and the funds (it's a bit expensive) for general home use. It will handle oversized paper, but even that's pretty expensive - and apparently hard to find right now. I may get some to have on hand for the rare occasions when I need something larger than 8.5 X 11. It's reassuring to know that I can do that if I need to. I'm glad my local Best Buy associate steered me to it.

This thing is a beast. Be aware before you buy this that it is huge. I'm okay with that because I want the features that come with it - especially the wide format printing ability. You will need a separate stand/table for it. Overall I'm happy with this printer - it does what I need. Scanning is reasonable in quality and speed. Printing is fast. The starter ink has lasted a lot longer than I expected based on other reviews - but I'm not a super high volume printer. Overall - if you have a specific use case for this machine (wide format printing, etc) then it's definitely a good deal. The only issue I've had so far is that the WiFi will randomly disconnect occasionally (call it 3 times in the last 3 months), and it will not reconnect through the control panel - only through a power cycle. Not a huge issue, a minor annoyance though.

I measured carefully before purchasing because this is slightly bigger than my Brother monochrome laser printer. This printer-scanner so far rates A++ in my book: affordable DUPLEX SCANNING which was otherwise impossible to find in this price range. DUPLEX PRINTING, B+W, COLOR, OVERSIZE PRINTING, SCANS & PRINTS PHOTOS, AUTO DOC FEED, 3 PRINT TRAYS. Check this out. I LOVE this, it's exactly what I wanted. I also purchased the plan - Best Buy was recommended by my engineer son-in-law as doing a good job taking care of his office/tech gear.

Easy set up, great paper size options but only down side is that the ink is gone extremely fast. I printed 4 11 x 17 photos and was already getting the new ink needed message. Love this printer though!

Great all in one printer/copier.Its not loud and does exactly what i need.Color comes out rich and no problems.

A bit large and bulky but it certainly fills our needs. The price is comparable to other vendors who sell this model and the additional 2 year warranty for being a Best Buy member is an added bonus.

Very good quality all-in-one printer. Bought it to replace an older Epson all-in-one. Print quality is comparable to my older printer, and this one has a lot more features including bluetooth and wireless printing. Very pleased with it.

Love it ! Does all it says it can do and more . Big and bulky buto I use it daily!

This product was easy to install and connect to my devices. Works great.

I have to print off a lot of stuff for school and this printer keeps up!

Wife loved setting up, printing & other options. She is a novice when it comes to this stuff and did this with little help from me. I like how it works and the fast speed it can use.

After I had constant issues with 2 Different HP WIDE Format printers, I can actually print. The software works and switches between two paper bins with no problem. If want to print 11 x 17 it remembers which bin that paper is in. Also scans 11 x 17 with no problem. Very Happy with purchase.

Love this printer/copier/scanner. The set up was relatively simple and love the features on this printer. The tray where your copies come out from printing or copying automatically opens if it happens to be closed. Works like a charm.

Started with few connection issues with the app but once that was figured out , its been smooth sailing. Scanning, printing legal and standard size. Good piece of machinery for anyone needed to print. I highly recommend for small business, ease of use is top tier.

I have a love-mostly-hate relationship with this machine. The scanner is terrific and quite smart. It prints beautifully - really rich, gorgeous graphics. That is, WHEN you can get it to print. I consistently have connectivity issues, despite it being connected directly to the modem - and having excellent signal. Unless you're printing a single page, you better buckle up and stick around because you are going to be babysitting this dumb thing the entire time. The paper feed sensor is faulty, so often says it's out of paper, despite there being plenty in place. About every 5th page you print, it will say it has a jam (it does not). And if you're printing anything glossy (photo paper, labels, etc), you can only load one page at a time because it will take all the sheets and feed them through and destroy your paper in the process. It never remembers your settings, even after you program them in. Oh and the ink! I have had a lot of printers in my day, but I have never seen a printer consume ink like this does. And the ink prices have almost doubled since I bought it two years ago. Avoid this printer - it will only lead to your hemorrhaging money in ink and banging your head into a wall in utter frustration.

This is exact type of printer I have been looking for. It is doing a great job of replacing my HP that broke down after 10 years of use the double sided printing the availability to print very large dimensions of paper especially the 13 inch wide is great for making photo albums.

I replaced this unit's predecessor (WF 7620) with this one. It has very similar features which made the transition for me quite easy. But, this unit is very user friendly and although I have only used it one month I am very pleased so far. Print quality is very good as is speed. However I have yet to push through a large project to see if speed is affected. Of course due to its multi-tray capacity and overall larger capabilities it is a heavier and bigger unit than many home printers. BUT...not a real detriment in my opinion. Overall I would recommend this unit. Especially if you want ability to do larger format prints or projects.

Pros: * Not as wide as described when paper tray isn't fully extended in back * More squared than previous Epson Wide Format printers * Excellent print quality * Paper Trays have lots of adjustment/sliders to accommodate a wide range of sizes and paper weights Cons: * Refused to connect to network via WPS * When using setup Wizard, you need to hit up arrow to access full range of characters. Confusing as it looks just like the case arrow for letters.