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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer's very good print quality and ease of use. Many are pleased with its overall performance and appreciate the convenience of having two paper trays. However, some customers have noted the printer's surprising size and weight, and a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,068 reviews
  • Pros mentioned:
    Paper tray, Print quality

    Rated 4 out of 5 stars

    Overall great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: * Not as wide as described when paper tray isn't fully extended in back * More squared than previous Epson Wide Format printers * Excellent print quality * Paper Trays have lots of adjustment/sliders to accommodate a wide range of sizes and paper weights Cons: * Refused to connect to network via WPS * When using setup Wizard, you need to hit up arrow to access full range of characters. Confusing as it looks just like the case arrow for letters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one has many features, easy set-up. I purchase for using the larger format paper. Dedicated trays make it more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Love this Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved setting up, printing & other options. She is a novice when it comes to this stuff and did this with little help from me. I like how it works and the fast speed it can use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    To be continued, Epson - WorkForce Pro WF-7840

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to use for small office. Previously owned the Epson - WorkForce Pro WF-4720 Wireless All-In-One, but decided to go with this one because of the wide format, newer version and my previous printer had numerous problems with the feeder when would scan documents, ( I replaced it twice , same problem). So far so good, love the auto eject tray when It prints. ink is less costly, simple to use and set up. One thing i need to keep an eye on is that is has told me I'm out of paper when there is. or id of given it 5 stars. I will update review at a later time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Disappointed…in Epson’s Support—Printer Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good pronter, scanner, fax, copier. My issues were/are with Epson’s tech support. Practically useless. First, one of the footpads was missing, which meant that I have cardboard under one corner of the machine so it is level. Which is vital, as the lower paper tray won’t open if there is not proper clearance. Second, I had a lot of trouble connecting to my network bia WiFi. I ended up having to connect through my phone, then adding again (as a new device) through my network. Third, when I called Epson, because the scanner was not visible through the network, the CSR gave me incorrect information and insisted that the ADF did not support 2-sided scanning (it does). She also insisted that I had to use Epson’s scanning app (untrue). Since I have 2 other Epson printers (one I bought 3 months ago), I knew she was either very inexperienced, or incompetent. She insisted that Epson no longer allowed scanning through the Apple printer/scanner network. In the end, I called Apple, and was able to set everything up properly. BUT, basically, you cannot set up the printer automatically, as the scanner driver does not actually download or install if you use the “Wizard” set-up. You have to download the scanner driver and utility manually at the Epson website. Oh, and she was pushing me to buy an extended warranty. Not cool. After the very disappointing CSR interaction with Epson, I didn’t even bother to complain about the missing footpad. The quality is fine—I was upgrading from the WF-7720, and I guess it is a little faster, with no loss of quality. And it seems a little quieter when NOT on quiet mode. Overall, it’s a good all-in-one with 11x17 paper tray capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    My Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Does all it says it can do and more . Big and bulky buto I use it daily!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and connect to my devices. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to be able to do 12" x 12" cardstock. Out of the box it will not print that size. I had to contact epson and get the firmware update to allow it to use "user defined" settings. Then I could set it to print 12"x 12" and boy did it print out perfect. You have to learn how to set it up, but then it is golden. I love that is uses pigment ink instead of regular printer ink. I print on fabric I have prepared ahead of time. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far! Working great and pretty easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Paper tray, Print quality

    Rated 5 out of 5 stars

    Great Multi Function Printer. Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office printer. Works with large format paper (11x17). Very easy to set up. Dual paper trays are a great plus. My only complaint would be that the ink for this printer is a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson all-in-one printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality all-in-one printer. Bought it to replace an older Epson all-in-one. Print quality is comparable to my older printer, and this one has a lot more features including bluetooth and wireless printing. Very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    My First Ink Jet All-in-On and I'm Not Disappointe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit large and bulky but it certainly fills our needs. The price is comparable to other vendors who sell this model and the additional 2 year warranty for being a Best Buy member is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality, Setup

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the new features available on our new wireless All-in-One Printer. Great quality print, a wide variety of paper sizes. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependible Wide Format Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I had constant issues with 2 Different HP WIDE Format printers, I can actually print. The software works and switches between two paper bins with no problem. If want to print 11 x 17 it remembers which bin that paper is in. Also scans 11 x 17 with no problem. Very Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my WF-7710 so I went looking for a new printer. I haven't had this one long but so far I'm happy. It does take a while to start printing but I love that I can have 2 different sizes of paper. I opted for 8.5 x 11 and 8.5 x 14. It is heavy and awkward to lift (I'm short and arms match) as it's a bit bulky . It is, however, more streamlined than to WF-77710. Also, a fun feature is that the output tray parks itself when you turn off the power.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I really love this printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this printer a couple of days ago and used it a couple of times. Easy print, fast, and great images on photo paper. It is a great price, but heavy, big, and really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Workforce Pro WF 7840, just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP quit with the dreaded “printhead” error. The cost for the necessary repair part is substantial enough to warrant a new printer. I wanted a large format printer so that I could print up to 11” x 17” paper. They are expensive but after doing some research I found this one. Lots of features for the price. The only thing I can think of as a negative (true with all printers) is the fax feature. I mean who has a land line anymore? But then, who faxes anymore? It asks the question, if I can use my WiFi connection to make cell phone calls, why can I not use for fax transmissions? Any way it’s all good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE UNIT WAS EASY TO SET UP AND GET GOING. THE PRINT QUALITY IS VERY GOOD AND THE COLORS ARE GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very easy to use! I bought multiple printers and scanners but this is the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, easy setup with lots of great features. Excellent printer for the price. Will handle paper up to 11" x 17"

    I would recommend this to a friend
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