Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the WorkForce WF-2860 Wireless All-In-One Inkjet Printer for its excellent print quality, ease of use, and compact size. Many appreciate the straightforward setup process and the convenience of wireless printing. Positive feedback also highlights its functionality, including fax capabilities, and quiet operation. While some users experienced occasional issues with the scanning function, the overall customer experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 191 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great all-purpose printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EpsonWF 2860 is a perfect all in one printer for students and professionals who have a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy and superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I’ve owned. The setup was super easy, and the print quality is excellent!! I love that it will print both sides of a page automatically if the page is meant to be double sided, saves a ton of paper....and thinking!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    epsonfax

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it very difficult to connect to wi-fi- had to move to 3 different rooms and delete and reinstall many, many times- once I have finally been able to use it "online" it seems to revert back to "offline" at will.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor ink life

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting rid of this printer. We don't use it much but the ink dries so fast that we only get a couple of printings before it's all dried up. Printer won't work with black only cartridge OK and others needing replacement. I will not buy another Epson.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my HP network printer and give that one to my daughter that still works great... This is great to be able to print from phone and wireless connectivity is awesome quiet and fast with great quality

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Flewpastu, we are glad to hear you are enjoying the wireless capabilities of your new Epson WF-2860 printer. Thank you for the five-star rating! Cheers, Eddie – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great all-in-one printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer meets all my daily needs; as a parent and teacher.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi John, we are glad to hear you are enjoying your new Epson WF-2860 printer. Thank you for the review! Cheers, Eddie – The Epson Team. Epson

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just what I needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I need it to do . Great for the price!

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, thank you for taking the time to share your experience, regarding your Epson WF-2860 all-in-one printer. We are glad to hear you are happy with your purchase, and we greatly appreciate your business. Have a great day! Sincerely, Eddie — The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Home printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for home and was on sale! Great for office work.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Renee, thank you for taking the time to write a review of your Epson printer. We are happy to hear that you are enjoying your new WF-2860. Kind Regards, Brandon – The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Very convenient to send items to print right from phone or tablet. Only downside is the cost of the replacement ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all-in-one for home use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this printer for home use, including school work. So far it works great! Quality and speed are exceptional. I just wish the ink lasted longer!

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi SWatts, thank you for this five-star review of your Epson printer. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We're here to help. Regards, Marina – The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and works well...so far...

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi buyer1, we are glad to hear you are enjoying your new Epson WF-2860. Thank you for the positive review! Best, Eddie – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Epson Workforce WF-2860 is just OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an Epson XP440 that died. I am not really impressed by the print quality. I want to make the printing more bold but cant find a way to do it. The ink cartridges they provide have very little ink in them. When a cartridge gets too low, the printer refuses to print. I needed a printer and this one will do for awhile. I've already spent half the cost of the printer on replacement ink cartridges. In my opinion, the printer is just OK. I haven't yet tried to scan or copy anything, so I can't comment on those features.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello FireStick4K, we apologize for your disappointing experience with the WF-2830 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.
      Sincerely, Tony - The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use: a no brainerI chose this printer on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer on the recommendation of a Best Buy sales person, after I explained my needs to him. We reviewed all of the available printers, and this Epson seemed too be the one that fits them.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi printer, it’s easy to setup. However replacing the ink cartridges it seems easier to just buy new printer. Had a hard time finding correct ink cartridges, only could find them online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the whole family!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer makes it easy for everyone in the whole family to use, whether its printing from your laptop, cell phone or desk top.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    a workhorse at a very good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new multi-function printers, easy to set up, prints clear and fast, paper bin is big enough for home or small office

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All-In-One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, one of the questions answered was incorrect and this printer does not scan double-sided. It does print double-sided though. Otherwise, this is a great all-in-one.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Grandpajose, thank you for sharing your thoughts on your new Epson WF-2860 printer. We value your business, and hope you continue to enjoy the all-in-one capabilities! Cheers, Eddie – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Love my purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised how wonderful this Epsom is. It does everything I need and MORE! Great advice on what to choose!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good print quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that the document feed can be closed up so it doesn't collect dust. Love the auto ink replenishment program & it's easy to replace ink cartridges. Only negative I've found so far is that it's a 2 step process to name the pdf file when using the scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All purpose printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It's easy. It connects to my laptop. The only problem is ink and how fast you can go through it.

    I would recommend this to a friend
Sponsored