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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 191 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers commend the WorkForce WF-2860 Wireless All-In-One Inkjet Printer for its excellent print quality, ease of use, and compact size. Many appreciate the straightforward setup process and the convenience of wireless printing. Positive feedback also highlights its functionality, including fax capabilities, and quiet operation. While some users experienced occasional issues with the scanning function, the overall customer experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 191 reviews
  • Rated 5 out of 5 stars

    Nice touch screen. Works smooth.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process was easy and the test prints went smoothly. Can hook to wifi and air print without installing any software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is replacing a similar HP printer. The print quality is about the same.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi oldmanbiker, thank you for this review of your new Epson printer. We are happy to hear that you are enjoying your WF-2860 and we hope you enjoy the all-in-one capabilities!. Kind Regards, Quinn – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Happy with Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine, I like how card stock will go through the paper tray and also how it is easily adapted to accommodate envelopes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What kind of title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank Zappella took some time out of his busy day to help me with the printer. The scanner now works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home or Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a good addition for any home or office.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi John, thank you for this review of your new Epson WF-2860 printer. We are glad to hear you are happy with your purchase, and hope you have a wonderful day! Cheers, Eddie – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Very good All-In-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the networking functions. The printer works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer and it works great for me in College!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epson workforce 2860

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues getting it to print color but once I uninstalled and reinstalled it it worked. Sometimes there are very long pauses before it starts printing again

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Vicki, we appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your WF-2860 printer also includes a 1-year Limited Warranty, plus free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great all in one printer for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer for home office use. Has all the need functions from printing, scanning/copier with ADF, and fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lasts a long time and almost free with new ink.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you get it almost for free because it comes with new ink. I'm a fan of Epson over HP.

    I would recommend this to a friend
  • Cons mentioned:
    Scanning

    Rated 1 out of 5 stars

    Refuses to work if ink needs replaced.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is a nice printer, it refuses to do ANYTHING if one ink cartridge needs to be replaced. It will not let me scan, fax nor print in black and white if I don't have the empty cartridge replaced. Do not buy if you need this for work.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Lablajoie, we understand your frustration, and we're here to help. Epson provides information in the User's Guide on how to print temporarily with black ink when a color ink cartridge has been expended. Refer to the FAQ at www.epson.com/faq/SPT_C11CG28201~faq-00007e5-wf2860 for more information. Additionally, you can continue to send faxes and scan from the control panel. If you need further assistance, your WorkForce WF-2860 includes free lifetime technical support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer!!! The only thing I could say that’s negative is it’s a little annoying how you load the paper. Honestly not that big of a deal though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Share print -copy and fax through Wi-Fi -It prints with four-color inkjet -Two-sided output -uses USB 2.0 for compatibility with a wired desktop or server

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my college student!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use while away at college. Works great and she loves that she doesn't have to go to the library and pay for printing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPSON WorkForce WF-2860 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and use....................................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridges are money guzzlers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer over a year ago, the functionality of it is great. However the past few months the ink levels have been driving me crazy. The cartridges are expensive and when I install a brand new black cartridge, the ink level shows up at 50%. The color cartridges are even worse because the ink doesn’t even print on paper after I install new cartridges for each color. I can no longer justify throwing so much money away on ink that won’t even print. So I will be making the switch to a printer that doesn’t use ink cartridges.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Lazski, we're sorry to hear about your disappointing experience with the ink cartridges on the WF-2860 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-2860/s/SPT_C11CG28201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Ink is depleted too quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing an ink cartridge the printer performs an “initiation” process, which uses a lot of ink. Two initiation cycles (replacement of two ink cartridges not simultaneously) would result in a 25% reduction in the ink level of a newly installed cartridge.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Lamorindad, thank you for your feedback. Your WF-2860 all-in-one printer includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Brandon – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Economical. Do follow the set up instructions completely before attempting to use. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Everything I wanted in a small footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for my small business it has everything I need for the business.

    I would recommend this to a friend
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