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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 108 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers highly value the WorkForce WF-2960 All-in-One Inkjet Printer for its excellent print quality and ease of use. Its compact size and reasonable price are also appreciated, making it a good fit for various needs. The printer's easy setup and document feeder further contribute to its positive overall performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-108 of 108 reviews
  • Rated 5 out of 5 stars

    Thank you - Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Martin and Mr Todd were very processional and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother owns one & i love it so much im buying my own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer assignment.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation, it would not print no matter what I did. While trying to print an email using the printer icon I found the computer was trying to send the email to my old printer. Redesignated it to Epson now everything works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wf2960

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink won't last on this printer if you print a lot of pages so might have print 1 at a time to save ink or buy different brand printer

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MetalMegadeth, we are sorry you are disappointed with your Epson printer. Your WF-2960 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great.to bad ink refill is same price as what I payed for printer

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Intarsia, the Epson WF-2960 printer is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are incompatible, and even if described as compatible, may not function properly or at all. Such restrictions can be avoided with other printers such as Epson EcoTank cartridge-free printers. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink does not last long, I was only able to print 100 pages of black print. I can go to the library to print out that amount cheaper than what the ink cartridge will cost to replace. A complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello user964434, we appreciate your feedback on the WF-2960 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-2960/s/SPT_C11CK60201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    no

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pain to get ink cartridges into and then it still doesnt print well. Not a good item to purchase.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello ChettaO, we apologize for your disappointing experience with the WF-2960 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-2960/s/SPT_C11CK60201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Expensive ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive ink.......................................

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Dmitry, thank you for sharing your experience with the Epson WF-2930. Regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. We may be able to customize your print settings for more efficient ink consumption. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

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