Customer Ratings & Reviews

Paper jams almost every time. Won't print or copy without a jam. Have to open up, remove jam, then watch it jam again when you try again. SUCKS!

We had our all in 1 printer for only 1 month and didn't use it very much and no mater what we did we couldn't get the fax machine to stop jamming.

I purchased it to print pictures and i had done some research prior to buying it. Printing quality sucks on both paper and pictures.

This worked great for the first month then the WiFi connection stopped working. Tried to reconnect and still won’t work.

After 2 years of use the printer stop to work and display a error code 0x97 and becomes a piece of junk.

Bought this printer, then returned it and got a canon printer. This printer was terrible, the simplicity of a basic printer is gone.

Paper feed just doesn't work right. Jams EVERY time it is used. Can't get the copy to email working. Very sorry I purchased it.

The WorkForce WF-3620 seems to use the maximum possible ink for the fewest prints. This thing really goes through ink!

I am not going to repeat myself as I wrote a letter to BB corporate explaining my disappointment in this purchase.

My ink jets clogged 1 week after the warranty ended. I used Epson ink. Don't waste your money on Epson anything.

Find another printer (company) unless you want to pay through the nose for ink.

Can make it work with any devices. I would not recommend this printer to my worst enemy!

I was looking for a printer that can print wireless from my laptop and iphone /ipad. This printer works great! Set up was easy and fast. Prints from my MacBook pro and iphone wireless. Prints very fast. This printer is exactly what I was looking for.

Was not working. Would not print I had to return exchange it for a different one

Too slow to print and I thought I would like ink jet printer, but I don't.

The Epson WF-3620 is the worst printer ever! Don't ever buy this unit!

Exchanged it because i didn't like the way it print

The copies and printing are very poor. Its difficult to use.

I just received my printer. It was easy to connect to wifi; however, I am not able to copy anything. I don't know if it is me or the copier. It copied once when I first connected it. Since I connected to wifi, I cannot get it to print. I am going to call customer service in the morning. Other than that, it was very simple to set up and to connect the wifi. The paper loads nicely from the back, and the ink was very simple to install. I really like this printer, I am just hoping I find out why it is not printing. The printer comes with minimal instructions for set up, but you don't really need to look at them to set it up. I just wish the whole manual was provided, but you can look it up on the internet which was not a big help for my printing problem. I scanned something, and it scanned slow; however, it prints very nicely and pretty fast for a home printer. I like that the directions stated the ink will not run or smudge. The ink also comes in black and the other colors are each separate which is more cost efficient. Apparently, you can use your cell phone to print. I haven't set that up yet. It can fax too, but I haven't set that up as I hardly fax, but when I have to fax something, it is going to be so convenient.

I was looking for a fax printer with double sided print and scan capability, and this printer fit the bill. I have always had good luck with Epson in terms of reliability and print quality, so that affected my decision as well. This printer has been outstanding so far in all areas. Setup was easy and flawless following Epson's setup wizard. I downloaded drivers from Epson's site and set it up as a wireless printer on my windows 8 machine. Printing from laptops, phones and tablets works well. 250 page paper tray, 35 page Dual sided ADF, Double sided print, additional rear paper feed, touch screen display and Precisioncore printing. This one can't be beat. I'm very happy with my purchase which was on sale at the time.