Customer Ratings & Reviews

Great printer! It has all the functions that I need for my home office. Very easy to set up and use!

This printer is a great printer. We used to buy HP all the time but one time we got 3 in one week and the last time we asked if we could get something else. they gave use a credit on a gift card a very nice young man showed us all the different ones saying he has an Epson and it's been great over the years. We decided to buy one about 10 years ago it just died so we got this newer version and love it as much as the old Epson.

Good value for my home office usage. I enjoy the print-from-phone feature. The print and scan quality are good.

Good Printer, Customer service was lacking...................

Great printer for the money. Nice quality scans, too. I wanted this because of the wide format printing and scanning

This is a great printer for small businesses. It prints on 3 different paper sizes, scans, copies etc.

This is our second Epson WF-7720 printer. We've owned other Epson printers. However, with this one I wish it were a little easier to print envelopes. For those looking to save on ink cartridges, don't buy some off brand claiming it will be compatible with your manufactures ink. A friend of our bought the same printer, used a "generic" ink and the printer stopped printing nicely. I will assume it was because it was not the OEM ink. The printer has been good so far.

this is the best printer. I use it for sublimation and it never fails to put out a nice print.

I bought this mainly for printing on 11 x 17 paper and it works great.

Printer was easy to setup and connect to all of me devices by Bluetooth. Great quality prints.

Great printer really nice. Use it all the time for school papers. Will be able to handle business after I get done school.

I've owned Canon and HP printers in the past. This was my first Epson. Well, technically my second since Epson has already sent me a replacement after many hours and $$ spent on ink after countless print head cleanings. Regardless, it will be my last Epson printer. The issues I experienced were mostly with random colors not printing. I used genuine Epson brand ink, yet this was a consistent issue. The printer would leave horizontal streaks before the color stopped functioning. An example would be an orange printing as yellow because magenta stopped functioning. As mentioned, I was instructed to perform many print head cleanings to the point where the cartridges drained and I was out of ink. I've easily spent over $100 in print head cleanings. Epson refused to replace that ink. My issues got all the way up to their corporate office. They wouldn't budge, however they finally offered to replace the unit. At this point, I had the printer for around 8 months or so. I had the issue again with the new printer and a single head cleaning fixed it. It happened again a few days ago, so today I had an opportunity to call them. I was instructed to perform 2 head cleanings which resolved the issue. After checking with Tier 2 support, the representative suggested that the print nozzle keeps getting clogged and can be due to changes in weather or being in a dirty environment. My printer sits on a clean desk in an otherwise unused room. I also have central HVAC...we experience minor humidity changes inside the house throughout the year. The tech instructed me to call back in and recall my reference number from today if the issue happens again. I noticed that tomorrow marks 1 year from when I purchased the WF-7720. It's rare that I have a product experience so poor that I'll write a review about it. Aside from a very poor product experience, the service was horrible as well. Customer service was very difficult to work with, all the way up to their corporate office. Even the process to return the old printer was horrendous. I was at the FedEx store for an hour trying to get Epson to send over the return label since the first one they sent me had an expiration of a few days (which they didn't note in their email). By the end of the week when I could make it to FedEx to ship it back, it expired. This printer has cost me a lot of money in ink costs and if the trend continues, it will continue to do so. There are some cool features like scanning to email/cloud, but it's not worth the headache...especially if you're looking at this for a business printer.

Using this for a home printing business and it has been awesome and reliable for those 13x19 jobs I have lined up.

I have this printer at two office locations. It's great for scanning, printing, and copying.

this 4in1 does everything I need from it for my home office! I was excitedh when I readed about it's specifications-features, and after having had it in my home office nearly a month, I am more excitedh and super happy I purchased this WorkForce 7720. God bless you! Walter James Whaley III the PMotRoSSoPE, 1982 until after my Death.

I got rid of my last WF-7710 because after 1 year specific colors would no longer print. (like the inkjet clogged). I had only used official Epson cartridges and it got regular use. Since I needed a wide format printer I purchased the WF-7720, which was the newer model. After 6 months, I have constant issues with this printer. While trying to use the auto doc feeder, it constantly grabs multiple pages at once. I learned that I have to feed the pages to it one at a time (which negates the feature of an auto document feeder). I like the ability to have 2 trays for different paper sizes, since I print a lot of 11x17 and a lot of envelopes. But unfortunately, tray 1 is the only one that allows 11x17 or envelope size. For some reason, it defaults to tray 1 when printing from devices other than my PC (like using the phone app). In which case it prints those documents on 11x17 or envelope, depending on what I have loaded into Tray 1 at the time. This printer is frustrating to use and requires about 10 minutes of attention each time I try to print. I need something that just works. Since this is my second Epson WF printer and I'm about to throw this in the garbage after only several months, I will not be buying another one

Definitely a printer for you if you are looking to print photos or other larger sized documents.

Utilizing this as a sublimation printer; great features and easy setup. Highly recommended.

Very happy with this printer so far. Now just need to learn all the different options it has, and how to use them.

Easy to set up. easy to use app as I am very tech challenged.