Customer Ratings & Reviews

I bought this for my office and within three days had to replace the ink. The scanner is easy to set up, the quality of prints is fine it just eats ink.

Average printer. Not many options to change print settings. It is a slow printer taking longer that most home printers that I have owned.

I was replacing an older Epson and this one was on sale. I can see why. Scanning continues to be a problem. The print is sometimes a little smudged on many occasions. When I switch printers I removed my old ink cartridge. The old printer recognizes them as having ink left. The new printer did not so I had to buy more cartridges.

Where to begin... It won't stay connected to my computer; when scanning, I have to use a USB stick to transfer a scan to my computer; and, other than when printing a test page (which works perfectly) it won't print black. I've updated firmware, reloaded drivers, and spent hours on the phone with tech support. No improvement. It's junk.

The printing and scanning are both OK. However, (and despite what the sales person said about ease of use) the printer/scanner has been very difficult to manage within a Windows 10 environment. The customer service from Epson was OK. Took two calls to get the printer and my HP to communicate in Windows. Even now, we have to resend about 1/2 of the documents that we try to print. Works much better with Mac products.

Setting this up in hotel room to test it, it worked after a lot of effort with my iPad. Took it to work and could not print from laptops. The iPad also lost its ability to print. One guy was able to print from an Android phone. Got a 15' cable the next day and that works, but have to move from laptop to laptop. Ridiculous.

I bought this big bulk of a printer/scanner because I both print and scan a lot of pages. The printer works fine but the scanner skips pages. It happens almost every time I scan which is very frustrating since I now have to go thru page by page to see if each page is there. Very seldom do they all scan so I have to rescan as many as 4 times before each page is there. Did I say very frustrating?!

Printer worked perfectly for 9 months. I gave it 3 stars because gave out on me and was discounted.

Epson WorkForce WF-7720 Wide Format All-in-One Printer At first when I received the printer I was a little shocked of the size of the box. The printer itself is also pretty big for a small home office, but the ability to print larger format items is kind of the trade off for the size. My fiancé was put off by the size, but after I explained what I would be able to do with it for our upcoming wedding she began to overlook the size also. Set up was very simple. Open box, take out of box/remove packing materials, plug into electrical outlet and turn on. I think it took me less than 10 minutes to unpackage and setup the printer. After it was connected to my wireless network it said that there was a firmware update which took about 5 minutes. So within 15 minutes I was connected and able to print from all devices in my house. I really like the user interface of the printer. Very easy to use and the touch screen is perfect. I also like that there are 2 paper trays for different sized papers. I have been a laser printer guy for a long time and did not think that this inkjet would live up to my expectations. But I am very impressed by print quality. I have printed a bunch of 8.5”x11” items so far and a couple 11”x14” pictures/posters for our wedding reception. I have also printed a couple of examples of the wedding program and as soon as the finishing touches are added to them I will be printing them on this printer as well. The print quality is very crisp and clear for an inkjet printer. I am very impressed by what I have been able to do so far with it. Compared to printers I have owned in the past the ink refills seem to be reasonably priced. I am not sure how many prints you can get before needing refills, but I haven’t had to buy any yet. Overall I think this is a very good product my only issue again is the size. But again that is compensated by the large format prints that are available. Knowing what I know about this printer now I would purchase one if I was in the market for one. This is a review for the Epson WorkForce WF-7720 Wide Format All-in-One Printer that I received free of charge to do a beta test and review.

Nice but difficult to get to print 11x17 and not much support from Epson on the customer service side.

It would be the perfect printer if it didn't constantly have problems with the ink

Avoid this. Wastes half its ink in head cleanings. Can’t print in black if a color cartridge is too low. Unreliable. Noisy. Updated firmware and now have a new hardware problem. Won’t print anything now.

It has just been over 2 years since I purchased this piece of junk. The wireless printing has never worked well but at least it printed but 2 months ago it just stopped working. I was not concerned thinking it was something simple but after speaking with Epson and trying to get the system fixed I was told that the harddrive had failed. I would assume this would be covered as the hard drive should not fail within 2 years but I was shocked to be told that I could get a 15% discount to purchase another poorly constructed product. What a waste of my good money. I should have already known not to purchase from Epson based on my past experience. This is the last product I will purchase from them.

Worked great for a bit and then it stopped printing and I cannot figure out why.

On my third printer, had previous issue with this product

Still having trouble after putting legal paper in drawer, getting drawer right so it will print.

Typical paper jambs, relatively slow, and needed to empty the queue multiple times. Good for the money.

I’m worried that I may have problems later due to hoe the box was beat up!

Scans pretty slow and is hard to install on computer Other than that it’s okay

printer would not connect to my computers. Had to try for a week.