Customer Ratings & Reviews

Do not buy this!!!!! I have had nothing but problems with the paper loading or not recognizing the different paper in each tray. Ink runs out and stops printing in the middle of a sheet and you have to re-print the entire page over. Problems connecting to my computer repeatedly. Says I have 1/2 ink in all cartridges, but it's not printing anything on the paper. WASTE OF MONEY!!!!

sometimes picture is not clear or different color on it.

Thing simply will not print a black and white page without full colors available. Even when you select black and white only, it will not print until you replace the cartridges. Even then the cartridges themselves are incredibly expensive. Its almost cheaper to buy a whole new printer

Had this for work and then the printhead died. Thought it was fluke so I bought my own for my home printing because of the good price. Do not be fooled! Only 3 months later the printhead is failing. I got the failure message once but luckily it disappeared. Now all my prints have lines through them. I cleaned the nozzles and printed like 10 times and aligned everything and still bad prints. It is as if I had this printer for 5 years already. I sure hope Best Buy will help with this defective item. I think I am more inclined to get a Brother or an HP next time.

The printer is great, east to set up, just the ink consumption is a little higher and after a year or so it stops printing good. Atleast thats what i experienced with my 1st one.

Set up easily but would not print properly in color as soon as it was installed. Support was cooperative and told me what to do to no avail--I was too busy to call and missed the 15-day return window with BESTBUY & called 21 days after I got it. Bestbuy would not replace it and 7 days after I called, I'm still waiting for the new printer EPSON is shipping me. Now it won't scan to my computer. At least it is still printing black but this shouldn't happen! Very disappointed!

Like it because prints large paper but is a little slow

I purchased this specific printer because it was rated well for sublimation printing...NOT THE CASE!!! It prints way too much ink for vinyl HTV and Epson has no presets for vinyl or sublimation printing and therefore they offer no support at all.

1. Automatic top feed for scanning/printing very poor. Often shows non existent paper jam and/or misaligned paper as it is drawn into machine. 2. Did not see how to select paper tray on printer screen, using different paper in trays makes this a problem. 3. When scanning the printer screen said it did not recognize the computer. Epson website states that the printer works with XP. Guess not. 4. Loved my old Workforce 845 and still use it on occasion. The WF-7720 isn't even in the same league.

Brought printer home, removed the 8,000 pieces of packaging tape followed first 5 steps. Inserted ink cartridges only to have error code 034503 come up and ask me to power off and try again. After multiple attempts to do this i called epson support. Was walked through some basic trouble shooting to no avail and was told that they would replace the printer or i could take it back to best buy and have it exchanged. Either way it is a major inconvenience and a pain in my rear to lug this beast of a printer around. So far i am not impressed or a fan of this printer. I will update review if next printer i receive actually works

What a sorry excuse for an all-in-one the WF-7720 is. I read the glowing reviews here prior to purchase, and was pleased for about a month and a half of ownership. That's when the feeder on the scanner began causing jams with each use, necessitating manual scanning. Since then, the printer jams about 20% of the time on simple one-sided document prints. This past week, after replacing the black ink cartridge, it prints with only the faintest hint of ink in all colors. I assume the print head has given up after less than a year, and I'm joining suit. Time to look for a new machine.

Works fine except when printing from web site or personal e mail the print is so small it is illegible. Have written to Epson 2 times with no response to the issue. Not my first Epsom printer but it is my last.

I purchase this printer after reading rad reviews about its quality and it had a great deal on it. Got the printer home, hooked it up and printed but got lines in my prints. Had to go out of town so I didn’t have time to play with it. Came back the following week from out of town, tried to print again with same issue. So I ended up calling Best Buy back to try and replace the printer and was told that it was only a 14 day return or exchange policy. It was Day 15. Called epson who then said they would send me ink as this sounds like the issue. Ink never showed up so now I’m just stuck with a nice looking non working expensive printer.

if you don't use the initial ink to start you can not use it later !! I will not buy more ink, i bought another Epson because I had lots of this ink.....now I am done

Too big, too bulky, confusing control panel, constantly loses connection, burns through ink and Epson's poor excuse for customer service sucks.

Issues with device at exactly the two year mark and could not use the product replacement plan as it expired just before the issues began.

The colors were faded. Not sharp and vivid. Could never print photos on this printer. Called Epson spent two hours with tech support and they couldn't figure out what was wrong. They sent me a second unit to try and that was the same, crappy! Very disappointed.

I have had this printer for about a month now. The guided setup was super easy, and it didn't take long at all. It is a bit heavy though, and I could barely lift it. I connected my phone to my primer immediately and later connected my laptop. I am impressed with the capability of this printer. I do not like the plastic covers that are on the paper trays. They are slightly annoying with how easily they come off instead of just flipping back. So far, I have printed multiple lengthy documents without issue. As that was a problem with my old printer, I am happy that this one is able to print 50-100 pages relatively fast and without error. It is also quite efficient at scanning, and images are clear. I would highly recommend this printer to anyone looking for a workforce printer that is reasonably priced. The value is great! This is a review for the Epson WorkForce WF-7720 All-In-One Printer that I received free of charge to do a beta test and review

This is by far the worst printer I have ever purchased. Prints crooked, have to do print head cleaning at least once a week. One of the reasons that I purchased this is because it had a second drawer for legal paper but the paper does not fit and NEVER prints correctly. it also Goes through ink like crazy. If I could have given it 0 stars I would have

I didn't return this printer I got a call saying was out of stock and when I looked on line the next 2 day it was back in stock but with a higher price. I never owned this item.