Customer Ratings & Reviews
- Model:
- WF 7720
- SKU:
- 6059900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the WorkForce WF-7720's print quality, ease of use, and dual paper trays, with many praising its performance and value for the price. The printer's wireless functionality and straightforward setup are also frequently highlighted as positive aspects. However, customers are negative about its large size and considerable weight, with some also mentioning the noise level during operation.
This summary was generated by AI based on customer reviews.
Text not crisp, Slow Printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seeking to replace my dead full-featured WF 4530, I bought a similarly featured WF 7720. Fuzzy text, fuzzier graphics, and very slow printing either wired or wireless. I will inquire if in house Nerds can address this. iMac/OS 10.13.3
No, I would not recommend this to a friendNot happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re not techy, it’ll take forever to connect everything. Not just that, it jams the paper 90% of the time. Need to put the paper one by one to scan so it wont jam. Not happy at all. Not worth it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kris, we apologize for the disappointing experience you’re having with your Epson WF-7720. Epson provides useful information on scanning with an ADF in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd53888/index.html. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Sincerely,
Elizabeth – The Epson Team.
Check you ink cartridges!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with ink test epson didn’t help me! They kept acting like I purchased it another day which I have two epsons! Be aware with epson and not doing there warranties!
No, I would not recommend this to a friendNot Worth It
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer trays consistently not recognized. Feeding 2 sheets at a time, causing paper jams. Extremely frustrated with Geek Squad. Transferred twice to resolve and still no help.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Maine, your WorkForce WF-7720 printer includes free lifetime technical support, and we're here to help. Epson provides useful information to help troubleshoot most issues with paper feed in the FAQs at www.epson.com/s/SPT_C11CG37201#faq-8796127504460. If you need further assistance, please call our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
Undependable and only works half the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an Epson printer prior to this one but I have had nothing but problems with this printer. The printer goes offline regularly and fails to print at least half of the time that I try to use.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi NeverAgain, we are sorry to hear that you are having issues with your Epson printer. Your WorkForce WF-7720 includes free technical support for the life of your product. Our Epson Advanced Support Team would be happy to assist with wireless issues and can be reached at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT.
Sincerely,
Bobby Duong – The Epson Team.
Epson Workforce Sometimes Work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This copier is inconsistent and unreliable. Tech support isn't supportive and unable to fix the issues.
No, I would not recommend this to a friendWon’t work wirelessly, won’t work wired.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My techy brother is now entering hour 2 of trying to get this thing to print. Giving it til the end of 2 hours and then dumping it in the trash. Last Epson I’ll ever buy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello candymandible, we sincerely apologize for the issues that you're experiencing with the initial setup. Your Epson WF-3730 includes a 1-year Limited Warranty, plus free lifetime technical support. Please give our Advanced Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). Thank you for your patience. Kind Regards, Bobby D. - The Epson Team.
- Pros mentioned:Paper trays, Print quality
Epson WorkForce WF-7720 is a powerful and worthy p
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer can do anything I need it to do. I hooked up quickly to both my wireless network and my Ethernet. Setting up the printer email address (to print to remotely) was simple, quick and even allowed me to modify the email address to be customized for me. I have never had a printer that can produce quality output as quickly as this one does. Color pages take but a few seconds to print. Having two paper trays is a great feature and the ability to print two-sided and feed paper from the rear are all great features to have in this home business or business based printer. The accompanying software is easy to use and to setup the printer. I did not test the fax capabilities, but they are included. An item of mention is that this is an ink cartridge printer, where I would prefer the eco-tank system. It has a larger footprint than most of today's printers, but it is well worth it to have the wide print capabilities. This is a recommended workhorse printer. This is a review for the Epson WorkForce WF-7720 Wide Format All-in-One Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend Printer broke after 3 months. What a waste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer for my home and it has broken within 3 months of minimal use. Waste of money. I hope Best Buy will give me store credit to purchase a different brand.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Unhappy, we are sorry to hear that you are having issues with your Epson printer. Your WF-7720 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Bad printer, didn't last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only had this printer 20 days, used it like 5 times & it had hardware problems. Best Buy(where purchased) only has a 15 day return policy. Would not recommend this printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Firecracker, we appreciate your business. Your WF-7720 includes a 1 -Year Limited Warranty, plus free technical support for the life of your product. If you're facing a specific issue, our Epson Support Team would be happy to help and can be reached at (562) 276-4382. Hours: Monday – Friday 6am – 8pm (PT), Saturday 7am – 4pm (PT). We hope to hear from you soon. Cheers, Elizabeth – The Epson Team.
- Pros mentioned:Print quality, SetupCons mentioned:Size
Great All Around Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough good things about this printer. First and foremost set up was extremely easy. Everything is included in the box that you could need. There are no cables to plug into your computer as it connects wireless with no effort other than the push of a button. Driver installation was super easy on both my macs and pc's and each recognized the printer right away. The print quality is superb. It is on par with the quality of most laser printers and works well at printing photo's and my business marketing materials. It has plenty of features for businesses and crafters alike, including double sided booklet printing. It prints on a vast majority of paper sizes, and adjusting the printer and settings to those sizes is also super easy. My only warning with this printer is it's size. It is a larger size printer, which is great for offices, but may not be as great for home users. This is a review for the Epson WorkForce WF-7720 All-In-One Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend Horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked for a week. Now it will only produces blank pages whether it be scanned, copied, or printed. Support is absent!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Brian, we are sorry to hear that you are having issues with your Epson printer. Your WF-7720 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Quinn – The Epson Team.
7720 printer not a good choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the fifth EPSON that I own the third 7720 all had printing issues after a while.
No, I would not recommend this to a friendPure Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself some money. We have faught with this piece of junk for over 2 years. Now it won't print anything.
No, I would not recommend this to a friendBEST EPSON PRINTER OVER ALL THE PREVIOUS PRINTERS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. i bought this printer back in 2019 and until then it works perfect still. its been over 4 year now still no problem. The time I bought it it was only $199. Now its over $1,000 plus CRAZYYYYYYY!! Glad i invested in this. Printer still strong and going great for me. From 2019- 1/21/2024 I've printed over 706 Pages. Not a lot out of the 20,000 Printing cycle per maintenance ink toner, but i still have along way from there, that's of course depending on the amounts of head cleans i do. GREAT PRINTER ! BIG TIME!
I would recommend this to a friendBad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad I bought 2 in the past 2 years since I have extra supplies I did return the second one Always they have some kind of an issue
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi TJhassan, we are sorry to hear about the disappointing experience you've encountered with your WF-7720. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Patrick – The Epson Team.
great for paperweight or landfill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10 minutes to print one page.keeps clogging with paper.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing barely ever works and it is so complicated to use it’s just basically worthless.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Momo, we regret to hear your experience had been so disappointing. The WorkForce WF-7720 is backed by a 1-year Limited Warranty and includes free lifetime technical support. We would like to hear about the specific issues that you've encountered, and our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Kind Regards, Bobby D. - The Epson Team.
Was a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Would not work correctly. Kept getting error messages.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Susan, we're sorry to hear you were not satisfied with your Epson printer. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Eddie – The Epson Team.
Good printer for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this printer. It was easy to set up, and does everything I need it to do.
I would recommend this to a friendBrand response from Epson
Posted .Hi BobA, we appreciate your business, and we're glad you enjoyed the easy setup! Your WF-7720 includes free lifetime technical support, so if you ever need help, feel free to call us at (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. Have a great day.
Cheers!
Bobby – The Epson Team