Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $559.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.1 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the MACH V1 Ultra's battery life, ease of use, self-cleaning capabilities, and powerful suction, highlighting its effectiveness in cleaning various floor types. However, some users mention challenges with the water tank capacity, the vacuum's weight, and inconsistencies with the steam mode functionality. The self-cleaning feature is a particular point of praise. Overall, the positive feedback on ease of use and cleaning power outweighs the concerns regarding the water tank and steam function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great machine to disinfect your hard floors

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Eufy MACH V1 Ultra cordless stick vacuum and steam mop is definitively one of the best I have ever used. It has a couple of things that you have to pay attention to, but all in all it’s a great 5 star machine. Here is why I say this: For starters, it has a smart feature that will detect if your floor is dirty, a little dirty or really dirty. It has a steam setting that allows you to steam clean the floor whether it is wet or dry. It has to heat up first though. Make sure you read all the instructions that come with it and online. Make sure you download the app too. You will get video instructions too in the app. There is a drying feature too that will dry the floor quickly for you. It comes with the floor cleaner, extra filter and extra roller. I have used it a lot and have not had to add more cleaner at all. Make sure you keep the fresh water tank full or at an acceptable level or the steam won’t work correctly. Also, there is a suction setting for low pile carpets and rugs. I used it on the floor too. It’s just a great machine all around. The base is easy to place in a good location to set the vacuum/steam mop on to charge. It says to let it charge 4 hours when you first get it. I did that and it lasted for me to clean my entire house with hard floors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Release the V2!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While cool and mostly very functional, the roller doesn't put enough downward force to give floors a really good deep clean/scrub. This is a much better steamer and vacuum (for hard surfaces) than it is a mop. Cleaning is also very cumbersome and leaves a bit to be desired. At the MSRP for $700 I do not feel it is worth the price of entry, however at the current sale price for just $349, this would be a bargain for most people and a great jack of all trades master of none solution for many homes. Overall I think there is a lot of innovations and potential, however the product is not ready for prime time just yet, and I suspect that if they release a V2, that will be the one to beat!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Self cleaning

    Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets a 4-star review because of how innovative it is. Being able to safely sanitize floors without residue (by way of aqueous ozone and steam) is very ideal. The fact that it can self-clean, sanitize, and dry itself after using the device is also awesome. My only criticism is that the controls take some getting used to (make sure to read manual), and the spoken-voice alerts in English are very difficult to understand what the voice is actually saying. Please consider a larger display or voice prompts that are better enunciated.

    I would recommend this to a friend
  • Pros mentioned:
    Self cleaning

    Rated 5 out of 5 stars

    High tech vacuum

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Does exactly what it says it does. The mach v1 ultra is a top tier vacuum mop and is a vacuum mop to consider when in the market for a all in one vacuum cleaner. That being said the vacuum is very high tech and needs some getting used to, especially for first time buys of an all in one vacuum cleaner. P.S. If water tank error persists (clean water tank empty please refill) factory reset the vacuum and that should work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Powerful VacMop, until I couldn't use it anymore

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this almost a year after I purchased this machine. Out the box it came with a lot more than I thought it would come with. The Docking station, cleaning solution, and some cleaning/maintenance things. Assembling it, and you can definitely tell that this is a powerful machine. It does have a lot of things going for it. My one issue that I am currently having is the cleaning solution. While it does initially come with a bottle to use, it does last a long time because the Eufy does automatically dispense it whenever you are using it. However, I have run out of solution, and just learned that as of May of 2025, this Mach V1 Ultra has been discontinued. Per the user guide, I can ONLY use the Eufy Mach V1 Hard Floor Cleaner with this machine. Using any other cleaner would possibly damage the machine and void the warranty. Unfortunately, the cleaner is Out of stock everywhere (including Eufy website directly) and nobody knows when (or if) the cleaner will come back in stock. If I would have known this, I would have stocked up heavily. Now I'm stuck with a 500 dollar vacmop that I am unable to use. Pros: -Can switch to multiple modes on the device itself -Cleaning Solution lasts a long time (1 bottle could last months) -Self Cleaning Mode in the docking station works well -Heating -Although it takes a while to heat up, the steam function works well on hard surfaces Cons: -The App itself - very hard to setup (due to specific wifi setting requirements) and not really useful once you use it -Cleaning Solution - You can only use Eufy Cleaning solution, which is now hard to find (since this product is now discontinued) using any other cleaning solution would damage the machine and void any warranty -The unit can smell sometimes if there is any residue left in the dirty tank and you don't fully wash it out after the previous use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one Genie for your floors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It is the easiest way to clean your floor and feel comfortable enough that your product actually cleaned the floors. The only thing I did not like about it is the voice notifications, you can't really hear it. The solution that comes with it automatically mixes and there is no reason for you to do it yourself. It shows you spend a lot of money on this product and IT DOES THE JOB that it is suppose to do. Once you try it, its hard to go back to any other product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    New Dyson for hard wood

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the new Dyson for our house for all the wood floors. It is so nice to be able to just do everything all at once. I never thought cleaning could be so fun! If you’re on the fence buy it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mop I have ever owned. It runs smooth and it's an easy mop to tackle my hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bang for buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive side....but for bang on buck its right up there...and great for everyday kitchen cleaning with all the spills .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon all in one cleaner.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, it mops, vacuums and has a steam function. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this product has the habit of leaving a puddle of dirty water on the floor even after tank has been emptied and cleaning protocols have been followed. so you end up mopping up after it with a standard mop. Which defeats the purpose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Self cleaning

    Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tile floors have never been cleaner! Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really recommend this floor cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice high quality floor washer. Lots of options for different types of wood and hard floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using it daily since i bought it and it works alot better then what we tought. Saves money for sure in cleaning supplies, the solution last almost to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! I have been recommending this item to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I think is the best on the market and cheaper then the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at everything and all types of floors. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than what I anticipated. On the pricey side but as the expression goes, " you get what you pay for"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing,is perfect for everything, is great when you have babys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wet/dry vacuum money can buy! BUY BUY BUY BUY THIS THING!

    I would recommend this to a friend
Sponsored