Customer Ratings & Reviews

Firstly, there are NO subscription fees for Eufy cameras. Buy the system, which is comparably priced to some subscription-based systems, and you get access to all of the functionality. Excellent packaging; even put the camera mounting hardware in individually labeled ziplock bags. It can be a bit difficult to get the camera locked into the position you want it in if you don’t have the mounting arm solidly attached to a structure, i.e. if you have vinyl siding and you are using siding clips to attach the mounting arm to your house. If you’re attaching the mount to a solid structure, you can adjust them pretty easily. Pairing the camera to the ‘Homebase’ is incredibly simple and trouble free. Just stand near the homebase, click the + in the app, hold the Sync button on the camera for a few seconds & let it do its thing. You hear a few high pitched tones and boom - done! Don’t know what kind of voodoo magic they’ve got going on, but I wish other manufacturers were even half as simple and reliable. The built-in solar charging is a nice feature, provided you can mount the camera somewhere where it’ll get sunlight. Common mounting locations under eaves won’t provide much charging benefit. That being said, the battery is large enough that you still shouldn’t have much to worry about. One of the cameras I have gets very little (if any) sunlight and it’s still at 62% charge after two weeks of (heavy) use, and set to Optimal Surveillance instead of Optimal Battery Life. The camera that gets morning sun is still at 100% charge. The Eufy app is pretty flexible & user friendly. You can easily rename cameras, adjust the order they’re displayed in, and create/change Security modes. You can also temporarily ‘snooze’ individual cameras for ½, 1, 2, 6, or 12 hours. This will keep event recording active but stop any notifications. It would be nice if they had a ‘snooze all’ button or ‘disarm all for x minutes’ for times you’re doing yardwork or something. I’ll sometimes disarm them while I’m outside & then forget to arm them again. The recording quality is very good. You can easily zoom in to see quite a bit of detail, even at night. I thought the default motion detection setting was a little slow to detect movement, so you may want to play with that a bit if the cameras aren’t picking up the movement that you think they should. Another feature of the new Homebase is the ability to expand recording storage capacity by adding a hard drive. Nice touch. Overall, I’ve been extremely impressed with my Eufy cameras. So much so that I bought a 2nd set to replace another brand of cameras I had installed at a different location. The Eufy app even makes this easy by letting you create a 2nd ‘home’ to help organize your cameras. Best of all - NO SUBSCRIPTION FEES!!!

doesnt come in clear for license plates, and voice has to be close to cameras! only films for 10 seconds.

Connection range from the homebase to the cameras are pretty weak. I have the homebase connected via ethernet right along side of all 3 cameras and the two in the back has only 1-2 bar.

This will be my 3rd eufy camera product after switching from a large name competitor last year. I have a doorbell cam and another spotlight cam. This eufycam 3 package is just what you need if you want to a. not have to deal with a monthly fee and b. not have to deal with running wires or batteries. Setup is super easy. Plugged the provided home base to the by ethernet cord, loaded up the app like it asks and it's so easy anyone can do it. The homebase comes with the option to expand the storage from 16gb which comes in the homebase to 16tb by installing a hard drive. All videos are encrypted when they're on the homebase and you can offload your videos to a USB drive if you wanted to check them out on a laptop or other device other than your mobile device. Inside the app settings there are TONS of options and settings that you can change from quality, clip length, alarm, detection zones, privacy zones, sensitivity, etc. All the awesome things that Eufy offers. The cameras are 4k, the quality is excellent and they have a built in spotlight, mic, alarm and speaker. A built in solar panel means if you place it in the right place, you can set it up and forget it. Track battery, how much light it's getting etc. It looks good in daytime and it looks good at night time depending on lighting and location. The BionicMind AI tech is way cool. You can add in people, (beta)cars and even (beta)pets to the AI. In other words you add a photo of your mother, wife, son, daughter etc into the system and the AI will detect who is at your house or moving around your cameras. This has worked very well so far for me. The AI is also learning the more it's used, so it gets better at detection over time. Welcome to the future. This setup is exactly what I was expecting from Eufy. They make good products and are typically on the cutting edge. They listen to their customers and if you ever need customer service, it's very easy to contact them thru the app. I will be buying more cameras as soon as they're available to surround my property, not sure on the price as of now but this system is definitely good to go in my book.

Geek squad found not get it to sync with the Internet network and recommended Ring which was simple and needed very little install. bought 3 ring stick up cameras from you.

This isn’t really breaking news but people have found a huge flaw where Eufy is saying nothing goes to the cloud but that’s not accurate. Photos,account data, and facial recognition data are being sent up to their cloud. Also you can view live streams of cameras that aren’t yours using vlc player. None of this stuff is encrypted so avoid Eufy like the plague.

One of the cameras goes offline daily and has to be physically reset. Defeats the purpose of its intent. I will return it since support is slower than the approaching return deadline. Hands down the worst wireless camera I've owned.

I would give. Zero is possible. These cameras would kick on and record every bird and bee, but not people.

Solar panels dont keep it charged but i still feel its better than other options

Stop working only work for 3 months now is bonch of problems

Cameras are defaulty they glitch the screen jumps and does not connect to the AI

Took a few days to get this installed. I want to make sure and get it done right. So I did the beginning and got a professional finish the rest, just never been my thing. Once I got the system up and running it's fantastic. It's simple, shoots great video and the AI has great sensor motion pickup, that's the best way I can think to describe it. Noticeable size or distinction. The camera doesn't really bother otherwise. The video is amazingly clear when I play it back on my phone, not to mention my lady has an iPhone and it shows up even better on her phone and I'm not an iPhone person. I can admit the video looks amazing. Outside of setup, I found the system to be easy to navigate the account easy to set up, amazing security system for something quick, fast, easy and very effective. The coolest thing is the rechargeable with the solar panels on top. That can be a little tricky. Have to make sure and put the camera somewhere where you can get some exposure and some sunlight. So a high altitude angle makes sense and and make sure that the camera gets all of the solar energy and not glare in your shot. Highly recommend system.

Was not happy with this security system, so we returned it and went with the ring system

I run a number of eufy home devices and the eufyCam 3s integrate with them seamlessly through the app. I started off with the doorbell and then quickly added the lock, indoor pan and tilt camera, and now these two cameras to the collection. The video from the other devices is very good but these 4K cameras are definitely a step up. You can zoom into the scene much more effectively and see details further away. Setup was done super easily by just following the prompts in the app. Plug in the base station and pair the cameras one at a time and you're ready to go! The included base station is great for really expanding your storage especially since these cameras are more likely to catch something of interest being mounted outside. Speaking of mounting, that's another great feature of this setup. Since they have solar panels built in just find a stable place within range of your Wi-Fi and a bit of exposure and screw em in! So very simple, no wires to run or batteries to worry about. I will likely be purchasing more cameras from eufy in the future to expand my system as needed.

they are a bunch of junk can't wait to get them down will not buy anything Eufy again. They do not work they will not pick up activity.

I've been a big fan of Eufy products for many years now and this offering continues the trend of "it just works". Now, I already had the Eufy android app installed, which is basically installing the app and creating an account, but that's most of the work required to setup this package. I took the base station and plugged it into my network with the supplied Ethernet cable and clicked the add device button while on WiFi. It found the base station, allowed me to name it, and added it to my account. Be aware that if you share access to your cameras, you will need to share access to the base station with others after you add it. Syncing up the cameras was just as easy. They connect to the base station, but you add them through the app. You just need to be close enough for the base station to see the short range signal requesting to pair from the camera and then you can move your camera into position. Mounting the cameras was easy as the included screws easily bit into the wood I was using. They also include those plastic hole inserts, but I feel those are more needed if you plan on drilling into masonry. Now, part of me wishes the cameras used my WiFi like my floodlight does, but being as the setup was 100 times easier with the base station, I can overlook it. Speaking of, the base station supports many other Eufy products to add AI intelligence to them and is actively working to add move of the product line. It also will allow them to use the storage built into the base station which I found surprisingly easy to upgrade. I had a spare SSD lying around, so I opened the top with the single screw, pulled out the tray, installed and secured the SSD to the tray with the included screws, and installed it back into the base station. On the app, it showed the drive and asked if I wished to format it. I did and now I have more space. The device also supports archiving video to a USB device, so if you have a large external drive, you can hook it up to this for even more space. I hope at some point they add the ability to archive to a NAS, but again, I'll take the current solution as being very usable. It's been a few days now and I'm pleasantly surprised that the battery life on the camera has not gone down. I installed it under a gutter for some protection against the snow, with the solar panel pointed to where the sun comes up. It's not getting a ton of light, but it's definitely enough to keep the battery topped off and I doubt I'll have to go up there to adjust it again. That is good because I turned on theft protection. With theft protection turned on, the device and base station will sound an alarm if the camera is moved. This will alert you if someone tries to move the camera so they can sneak around it or if someone is straight up trying to steal it. I don't know why they would want to though as the camera does not appear to work without the base station. All in all, I love having complete control over my video while still being able to easily access my cameras remotely. I hope Eufy keeps adding to their ecosystem and I really hope they add door and window sensors in the future. It would be nice to go all in with one alarm system that I already enjoy using.

Nicely packaged and easy to unpackage. I have 2 of the Anker eufyCam 2C Pro cameras set up with the Anker eufy HomeBase 2 and they worked great, so I was looking forward to setting up the S330 eufyCam 3 system. I disconnected my HomeBase 2 and set up the HomeBase 3, set up was quick and easy. Setting up the S380 HomeBase and connecting the S330 cameras was quick and easy and the S380 HomeBase picked up my eufy Wi-Fi door lock and my eufy Wi-Fi bridge with door lock and doorbell automatically. It was just as easy to connect my eufyCam 2C cameras to the HomeBase 3 as it was to connect the S330 cameras. I now have features with my eufyCam 2C cameras that I did not have prior. Installing the S330 cameras is quick and easy once you decide on what area you want them monitoring. Like all outdoor cameras, it takes a little trial and error to position your cameras to get the best video and solar power to the cameras. Took me approximately 1 hour to set the new system up however, I also moved two existing cameras during this time. 16GB EMMC storage is plenty for me, I am retired and generally home most days. SSD storage would be nice however much more expensive. I don’t hold videos any more than a day and if I choose to keep a video, I download it to my phone. If you choose to you can add a HDD/SSD storage expansion, up to 16TB. The 4K video is exceptional, very sharp which allows for enlargement of the something specific you want a closer look at on a video. I have found a slight lag in notification with the eufy 3 system compared to the eufy 2 system. The Smart AI Human recognition (Self learning algorithm), Vehicle detection, and Pet detection work flawlessly, so far. The recognition of persons, vehicles, and animals is amazing. Again, an advantage I received was the HomeBase 3 extending these types of features to my existing eufy 2C cameras. Some of the facial captures tend to be a little blurred as people are generally moving however, you can add pictures by taking a picture through the eufy app or download a picture from your photos file. Try to take your pictures from a slight side angle, I found this best. The S330 solar powered cameras are battery-powered, continual video is not what they are designed for, they are designed to capture motion, take a short video of what activated the camera, and send you a notification. If you are looking for 24/7 monitoring, you will need to look at eufy alternatives. Overall, the S330 eufyCam (eufyCam 3), 4K 2-cam with (S380 HomeBase / HomeBase 3) is a great upgrade and well worth the investment. You get a system that most of your current eufy equipment will sync with and upgrade your existing cameras features.

Its not good, its no good, it isnt good, it is not

I've tried a numerous home security cameras. Most work okay but fall short in one way or another. This is my second eufy system and it works great, just like the first one. This is a truly all in one no subscription system. The base unit can accept a 2.5 inch hard drive (not included but they are cheap enough) for video storage. I had a 2TB drive not doing anything so I reformatted it and dropped it in. Works great. The base unit is small and sits right by my router. It is hard wired to the router, but it's all wi-fi from there on. The cameras themselves are well made. they are a little bigger than I expected but that's not an issue. I suspect the size & weight is due to the internal batteries. For me, there are two big selling points. First is the fact that the cameras can use solar power. No need to take them down to recharge them or run power out to them. Being that we are in cold Minnesota, time will tell how well the battery power holds up in the winter. But I have them placed where they will get plenty of sun light so we should be good. The second important feature is of course the 4K resolution. The video quality is outstanding compared to any security system I have ever used. Day or night, it is easy to see and clear. Seeing as a good signal is needed for a good 4K stream, I'm not so sure you would want to place the cameras too far away. But I think for most home uses placement shouldn't be an issue. Really can't say anything bad. This is a well made system that works great right out of the box and could not be easier to setup.

The Anker eufyCam 3, 4K 2-cam kit is a security system that I do not need to pay monthly fees for and that can provide me full 360 degrees of home security. First, I was instructed to install the eufy Security app from the Google Play store. After completing email registration, the eufy Security app took over all installation instruction. I was instructed to scan the QR code on the back of the eufy Anker eufyCam 3, 4K 2-cam kit S380 Home Base. Connecting the Anker eufyCam 3, 4K 2-cam kit to my router starts the pairing process. Everything works through the eufy Security app. The Camera gives sharp details of people and things. It has Artificial Intelligence that grows in Human recognition for awareness of the people and things that become common. The quality is crystal clear and I can even see color at night. Video in color gives exact clarity of colors and black and white video comes out similarly with the same clarity. I can watch live current video or view the recorded history on the hard drive. The Solar panel provides power forever with just two hours of sunlight a day. With the two-way audio, I can hold a conversation with anyone within viewing range. There is a manual alarm that runs for 30 seconds and it is very loud and screeching. Another security feature is the very bright spotlight to get of better view of what’s happening and shine it on an intruder. It is also weather proofed to avoid damage from the elements of nature. The Anker eufyCam 3, 4K 2-cam kit is full security and gives feelings of security to me.