Customer Ratings & Reviews
- Model:
- T88711W1
- |
- SKU:
- 6516461
Customer reviews
Rating 4.5 out of 5 stars with 817 reviews
(817 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the eufyCam 3 for its excellent camera quality, ease of use, and impressive battery life. The setup is straightforward, and the local storage is a significant advantage. However, some users have reported issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
eufy Security Camera system.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is in the box. 2 Model 3 camera’s 3840 X 2160 (Solar Powered) Home Base Network Cable 120V Power adapter USB Cable USB A to USB C 2 Mounting Bases 3 Screw packs Screw Template Welcome Card Quick Start Guide This system is a wired system. Wi-Fi is currently unavailable for System 3, A call to customer service stated it should be available in the next system wide upgrade early fall 2023. The cameras are Solar Powered, and the battery can last up to a year. Two hours of direct sun light will fully recharge each camera. 4K detail both day and night. The starlight photosensitive system displays vibrant color even in low light conditions. Storage can be increased up to 16 TB via external drive. The BionicMind AI is even updated from system 2. This allows for greater recognition of people and animals. Each camera has 130 degrees field of view. The 4K Ultra High-Definition resolution is a good improvement over System 2 systems. The base station is Alexa and Google Assistant ready. Storage is completed on a Memory Card, with option of external hard drive. Once you pay for the system you're done. There are no hidden monthly fees. All your videos are stored locally. This system is also tied into the standard eufy application. Which is a five-star application. This system is another top-of-the-line security system from Anker-eufy
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt work only when you were around them as soon as you leave there off line
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Please make sure that your HomeBase 2 is connected to the Internet and the LED is blue.
- Make sure the Homebase is not close to the wall/corner or ceiling.
- Please check on the camera’s battery level. If it is too low, charge the battery.
- Make sure there are no obstacles around Homebase and the distance between Homebase and the camera should be within 20-30ftm, and move the Homebase closer to the camera to see whether it helps.The menu to check Wi-Fi signal is ""Device--Setting--Wi-Fi Connection"", if it shows “Great”, the network should be smooth.
- Please press the SYNC button on the back of the camera to see if it is back online.
- Please save all important videos from eufy app, then remove the camera which is offline on the EufySecurity app and then re-add it.
- Please try to change another network cable to connect a different port on your router
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
4k AND Solar? So Great!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, I am so impressed with these cameras, I am planning on exclusively using these or similar cameras movie forward. Having access to solar power for cameras that are installed in remote areas is just amazing. I have several points of entry on to my land, and while a Wi-Fi signal reaches all of those areas, I have not run power everywhere. With these solar cameras, I am able to get coverage for 100% of the points of entry, without any extra expense. Inconvenience of solar power, combined with the excellent price for these cameras make them a no-brainer. I am planning on selling my other outdoor security cameras and just purchasing one of these, as they are just so simple and easy to use, and I certainly like having all of my security on the same system. Set up, installation, and everything else was quick and easy. The instructions really left no room for questions, and I think regardless of your technical experience level with products like these, you will have no problem with the installation and setup. This is one of the few products I have obtained in the past decade or so that I have no thoughts for how it could be improved, simply because it is such an excellent and solid camera.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Best bang for your buck
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy products are recommended by so many people that I had to give them a shot. The form factor of the 4k camera with the integrated solar panel is clean, functional, and surprisingly small. In addition, the Eufy Security app is extremely easy to use. I did not have any range/connectivity issues and installation was very fast. The longest part of the install was deciding on where I wanted to mount the two cameras. Notifications are fast and going straight to live view after receiving a notification has been faster than on my nest hello or the ring video doorbell pro 2. I installed my own hard drive in the homebase 3 and am able to record the 4k video clips locally. I didn’t know what to expect with regards to video quality, but seeing the quality of the recordings makes me rest assured that I would have good footage of anything happening around my home. I went into this thinking ring probably has better security cameras and notifications, but eufy definitely has them beat not only on the quality of the video, the rich notifications, and AI detection but also on the price. I can outfit my entire house with cameras and it won't cost me any more money just because I added a camera to my system.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Motion detection
Rated 2 out of 5 stars
Horrible motion detection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for the fact that it was a localized storage and not cloud based which was great. The canera quality is good and the night vision was good. The worst thing was motion detection. The motion detection is absolutely useless. I went through every setting and read online how to maximize it but no resolve. The cameras are only detecting motion from about 5-8ft away, anything past it nothing. Will be taking them back cause i cant sit and watch my cameras 24/7. I have the cheap plug in ring camera in my window pointing at the same direction that the eufy camera was and the ring camera is picking up motion right when you enter my driveway the eufy cam picks em up when they are passing the camera. Returning them and finding something else
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Eufy security cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras were easy to install and use. Views are very clear.
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
No monthly video storage fees and great video
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a number of products on the market for those looking for wireless, security cameras. It really does pay to do one’s homework since many of the other brands also charge you a decent amount for monthly cloud storage. Eufy is offering a great alternative to save the expense of monthly cloud storage and to have peace of mind knowing your video is stored locally on the Eufy homebase. Setup of this two-camera system starts by accessing the Eufy Security app. We already had this on our mobile devices since we use the Eufy dual cam doorbell. We proceeded to add the Eufy 3 homebase and subsequently sync the cameras to that. The app runs one through the installation steps, including the signal level of your wi-fi as one tests out various camera placements. We completed setting up the cameras and mounted the brackets onto our wood fascia. Initially, we got great results and everything seemed to be working with good camera video and the app notifying us of events as needed. Later, we noticed that we were no longer getting notifications of video events and no recordings were showing up in the app. After two phone calls with Eufy support we were advised that we’d have to unscrew the camera from the mounts, reset them and start the installation process again. Yes, this was a hassle, but that does seem to have corrected the issue. It was a nice option that Eufy support has a call back feature so one doesn’t have to wait on hold for a support rep. It is interesting that Eufy has designed these cameras with the solar panels built-in on top of the camera. The quality of the panels appears to be quite good so I hope they do a good job withstanding the elements during our hot Summers. The weight of the cameras are more than other styles that do not have built in solar charging, but the camera mounts do a good job of holding them in place. Aesthetically, I like the look of these better than cameras that offer a separate solar panel that must be mounted and wired to the camera. Eufy offers another version in this camera 3 series that is not powered by solar and would be a good option for shaded areas such as under patios or large trees. Currently, we will also have to continue using the older homebase that came with our Eufy dual cam doorbell. Eufy support told me that the new Eufy homebase 3 won’t support this older model doorbell until approximately Spring of 2023. I do appreciate the fact that we can incorporate these prior generation models rather than having to upgrade something we already have. I’d say that Eufy has some great product features in the Eufy 3 line with 4K video, facial recognition, local storage, an intuitive and easy to use app, and nice build quality. It will be such a bonus to not pay a monthly cloud storage fee and still receive great video quality with expandable, local storage options. If the EufyCam 3 does as well as our dual cam doorbell we should be very happy for some time.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
No subscription fee, solid build but weak mounts
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One star off given because expensive and should have included a charger for each camera as well a stronger mounts. I used my own generic mounts that are of better quality and more able to support these heavy cameras. I believe the cameras are hefty due to the built in solar charging capability. The charging so far seems to work once I fully charged up each camera off AC power, no need to charge via AC. The areas I placed them get on average on sunny days about 4 -8 hours easily of sunlight. Much less on cloudy or overcast days but so far no issue, sure winter months might be different. I like the solar capability, think that is a nice game changer to have it built in. The cameras seem durable and as for the solar panels, time will tell. I can always buy some inexpensive solar chargers from Amazon and use them if the built in camera’s panels fail in the future. The camera-wide angle, 4K resolution, night/day all I. Color are all top notch. The iOS app is fair to slightly above average to use. The connection is rock solid so far and I have very bad/weak router and only internet provider speed of 100…so I not understand others with wifi issues. If you can Get this on sale for under $400, a steal. Come on no subscription and a good iOS app.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras with a clear image and good connectivity. recommended
I would recommend this to a friend Rated 5 out of 5 stars
Service and installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went very smooth. The tech was professional. He demonstrated how to operate the device on my phone with ease.
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and setup was easy. Cameras have a wide view and app is easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best camera for the best price, I would like to use this brand in the future.
I would recommend this to a friend Rated 5 out of 5 stars
Centralized security management system from Eufy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy is no stranger to the security system. This is their newest surveillance system. The unit comes with two solar powered wireless 4K cameras, one latest and updated HomeBase 3 hub, power adapter, mounting base with screws, USB charging cable, and an ethernet cable. The entire system is well built with sleek design and is packaged nicely. Like always, this Eufy system comes with no monthly fees associated. The best part is that all existing Eufy devices like video doorbells, smart cameras, smart locks, etc. are all compatible with HomeBase 3. The 4K cameras are battery operated and are charged by integrated solar panel. The camera supports color night vision with clear image clarity. It has a built-in spotlight and siren that can be controlled using the Eufy app. A fully charged battery on the camera can last up to a year, but the solar panel does help with the charging. One thing to be aware of, since this is a battery powered camera, it doesn't do continuous recording. You can customize the clip recording length with set intervals that will give you back-to-back recordings. The HomeBase connects to the cameras wirelessly although the HomeBase itself is connected to the network via the ethernet cable. Eufy says there is a future updated planned that will enable the Wi-Fi option. The system uses self-learning AI for facial recognition, human and pet detection, vehicle detection, etc. The HomeBase 3 comes with 16GB of internal storage but there is a hard disk slot to expand the storage up to 16TB using a 2.5" SATA interface drive. It is compatible with Google Assistant and Alexa. Eufy says they are still working on Apple HomeKit support. Overall, this is a nicely upgraded surveillance security system with impressive features from Eufy. If you are invested in Eufy ecosystem, this is a no brainer upgrade and enables you to manage all your connected devices from one place.
I would recommend this to a friend- Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
Customer review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design very much. It looks aesthetically appealing. The solar panel is pasted on top of the camera itself so it doesn't need a separate solar panel. The video cameras have long battery life. I have one camera installed outdoor with direct sun light, the camera battery is constantly 100%. Another camera is installed in the front porch without direct sun light, even there are lots of traffics as people leave and come back home, the camera have 90% battery left after one month. It seems the battery can last over 9 months under lots of traffic even without direct sun light. Another feature I like is 4k quality. The video is sharp and clear. It can also recognize family members and show whether the person in the front door is a stranger or someone you know. The camera are very reliable and responsive, I have never encountered a down-time when I can not turn on the cameras remotely. I have tried many battery-operated cameras. This one is the best and I highly recommend it.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the quality of these cameras, the facial recognition, the crisp and clear quality of the camera went above the companies expectations. Glad we spent a little more on eufy security.
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Smile, you are on camera!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Eufy cameras! Now we can see when someone enters our property and for what reason. It was easy to install and use.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Best security camera ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best security camera. No wires, an efficient battery, with solar. Its a no brainer.
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for security in home and in yard love the cameras
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I also have unifi cameras. This is so much better than the google nest camera.
This review is from eufy - eufyCam 3, Outdoor Wireless 4K Solar Powered Add-On Security Camera (Base Not Included) - White
I would recommend this to a friend Rated 5 out of 5 stars
Features Features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Somebody needs to look under the features of the system. I already have one like this, and it advertises 1 terabyte installed already. My system says says it have 16 GB and stored on the homebase so this is misleading to customers be careful.
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend















