Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 97 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the eufyCam S3 Pro for its amazing video quality and easy setup process. The solar panel performance and battery life are also highly regarded, providing added convenience. Users also value the reliable motion detection, local storage, and vivid color night vision capabilities of the camera system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Helps give us a sense of security.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Solid product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look nice and work well. I prefer the Eufy app to the Ring app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but bad battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many eufy battery powered cameras yet are good but this one has serious battery issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Price could be lower tho No monthly fees . Night vision is great. The app is easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been the best camera system I’ve had in my life. Everything is free compared to Arlo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product comes recommended. Service at Best Buy not good. Buy it online from Amazon it’s cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night vision

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera coverage! I really Love the night vision and how clear it is.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Goodish Cameras

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good, heavy delay in video feed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Much better than Arlo from which I had before

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Solar panel performance, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Crystal-clear images!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy Cam S3 Pro is so easy to set up! Simply download the app, plug the base into power and your router, and add the cameras. Temporarily move the cameras to their intended locations to verify Wifi connectivity and once confirmed, return them to the base, let them charge overnight, and they're ready to go. Simple pivot mounting brackets make it easy to adjust to virtually any angle (Hint - use your own screws to mount the brackets as the ones provided tend to strip). The built-in solar panels require only one hour of daily sunlight to remain fully charged year round. There's also an external solar panel that can be added if necessary. Although I didn't need it, it's nice that they supplied one just in case. The microphone detects sound and allows for clear communication between camera and the app. The speaker and 100db siren allow for effective communication and deter unwanted visitors. You can also access a spotlight from within the app to light up the area for a better view of what's going on! The units are rated IP67 weatherproof and can withstand extreme weather from 14 to 113 degrees. The detection system combines radar and passive infrared to identify people and reduce false alarms. A simple photo in the app allows the facial recognition technology to remember family members and it really works! The app also allows you to customize security zones to receive alerts for only certain areas and/or eliminate neighbors' privacy concerns. The 4k UHD video provides unbelievable clarity. Even at night, the camera offers "day-like" crystal clear images without a spotlight. The app also features 3 night vision modes - Max color for full color in low-light, Adaptive spotlight for brighter images, and Infrared for crisp black and white images. The cameras provide vivid colors and sharp images - even identifying faces and license plates up to 30 feet away. The home base provides up to 16GB of storage which is expandable to 16TB - all without monthly fees. The whole system is also compatible with Apple Home, Alexa, and Google Assistant. What a great system!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thumbnail notifications are blurry and Eufy customer service doesn't help you at all. They only ask you to send a screenshot and all the camera data and they never solve anything for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease, Solar panel performance, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Quality Footage without a Subscription

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm big fan of eufy products and products from their parent company, Anker. They offer products with features normal customers actually use. They just make great qualify products at very competitive prices. My first eufy device was their 2K Wi-Fi Doorbell Camera back in June 2019. Had that for four years before I upgraded to the E340 dual camera doorbell. Also, own two floodlight cameras and a robot vacuum. The only issue I recall having with any of their products is the E340 overheating because the Florida sun was beating on it for hours and initial setup problems with the vacuum. I bring all that up to say that eufyCam S3 Pro system has also performed as reliably. The S3 Pro system has been easy to use, especially with my everyday usage. These cameras just fit with the rest of eufy tech at home. All of them can be accessed from the same reliable eufy mobile app. eufy performs occasionally system maintenance but announce it ahead of time and usually during off-peak times. If I recall correctly the app was unavailable once in my five years using eufy products. Connecting for setup on the app is as simple as following the on-screen GIF prompts, pressing the sync button, and entering your Wi-Fi SSID credentials. First time owning, a HomeBase 3, allowing me to use some cameras that were only compatible with the HomeBase 3. The HomeBase 3 includes AI functionality that improves human and pet identification, reduces false alerts, allows me to increase footage storage, and serves as Wi-Fi repeater. I may be missing one or two other pluses with using the HomeBase. The HomeBase 3 comes with 16GB of built-in storage, but you can expand this by adding your own SSD for up to 16TB of storage. At this time I don't have the need for expanding but it's great to have the option. I may put in a 1TB SSD since they're not expensive so I can keep my footage longer before needing to overwrite. The eufyCam S3 Pro system comes with one backup solar panel while the cameras themselves have onboard solar panels. I love that I don't have to hardwire these cameras because they're in discreet spots on the outside of my home and it would be a huge pain to run electrical to them. I get plenty of sun all year and all the way up to the early evening, even in the winter. It's great to have solar keeping the cameras charged up and is perfect for my circumstances. According to the eufy website, "the built-in solar panel can collect and store 450 to 900 mAh per day. eufycam S3 Pro uses 100 to 200 mAh over a day and night of average use, with 1 hour optimal sunlight, the camera can keep working for an entire day." I've owned them for over two weeks and I haven't had to take them down and charge them with a USB-C charger. If I do need to charge them I can easily use any of my household USB-C chargers laying around to get the cameras back in a few hours. No need to buy another adapter or cable. The EufyCam S3 Pro delivers exceptional image quality, day and night. Unlike other security cameras that struggle in low light, the S3 Pro captures very clear images even at night. Daylight footage looks almost as clear as some modern mobile phones. I recently had to get some footage from neighbors because I had a package stolen from the front. All my neighbors had competitor cameras and the eufy footage is just...night and day in comparison. The eufy footage is just so clear and detailed. Pulling up the footage even on mobile data is quicker. I had no problems making out the face of the thief and his vehicle. The cameras are not perfect, you'll find small flaws, but I think it would be nitpicking. eufy is my favorite consumer brand Wi-Fi security camera brand. All with no subscription fee and locally encrypted storage for added peace of mind that the camera will still record even if the internet is offline.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed with Best Buy's customer service.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason im giving this review a low grade is due to the fact that although i purchased $2k worth of security equipment i practically have to wait a whole month just to have them installed by thier Geek Squad. Best Buy, for that kind of money spent on your product, why am I stil waiting!?

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Motion detection, Setup ease, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Eufy nailed it! The Daylike mode is amazing!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy Security - eufyCam S3 Pro captures amazing images !! Whether its the 4k capability or its low light sensor and daylike mode allowing it to take what would appear as if it was daylight but actually being very dim light almost dark with some ambient light. I've had quite a few different security systems and this mode by far blew me away and how lit and crisp and clear and in full color the picture was compared to the actual light in the area the camera was viewing. The BionicMind Recognition really limits false alarms or notifications. You can set the motion detection from low to high (1-7) and also gives you multiple selectors such as Human Recognition, Human Detection, Pet Detection, Vehicle Detection, and a All other Motions. Another nice feature is there is no monthly subscription fee or charges for the camera system. It downloads locally to the hard drive provided that has 16gb of storage and that can be expanded up to 16tb of storage if you need or want extra space. Setup was super simple with both the hardware and then setting the base and pairing the cameras. The app is amazing with all of the different features and again simplicity and ease of how everything has been set up for the user. Over all I love the system and would highly recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup ease
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to set-up and Reliable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the Eufy Security Cam S3 Pro 2! I have had other security cameras in the past and this kit blows them all away. This system is a combination of simplicity, reliability, and cutting-edge technology. I am always a little nervous on the amount of time it takes to set these things up but it was incredibly straightforward and in under an hour I had a fully functioning home security system. First time having a 4K resolution camera and I am impressed with the quality. The AI-enhanced motion detection is smart and accurate - so far we have limited "false" motion alerts. No fees as it relates to data storage and the battery life is pretty good! The app is also easy to use - can customize settings, review footage, or check live views from anywhere. No issues with heavy rain, wind and/or extreme heat which is nice living in Texas. This kit gives me peace of mind knowing my family and home are well-protected. I'd highly recommend this product if you’re looking for top-notch home security

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, very easy of use . Simply I love it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best cameras out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There so crispy and clear I can see every thing moving.

    I would recommend this to a friend
Sponsored