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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the L60 Hybrid Robot Vacuum's hair removal and self-emptying features, praising its effectiveness on pet hair and ease of use. The mapping functionality also receives positive feedback for efficient cleaning and intuitive navigation, although some users reported occasional navigation challenges. Many appreciate the overall cleaning performance and ease of maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best floor vacuum I’ve purchased. I’ve had several throughout the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price ig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t. Lean corners, and the cutting thing isn’t sharp at all. Easy to take apart and clean tho. The bags you gotta buy to keep using it are expensive but they have reuseable ones I have got.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it cleans the floors so good. Better then the other vacuum I had. My neighbor just order the same vacuum. I am very pleased with it. I am so glad i got this vacuum and mop.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Amazing little robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a life saver. Works every single time. Features like hair detangler is a life changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade over my older eufy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laser guidance is nice. As well as the haircut cutter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robotic vacuum. Impressed with the performance. I use to clean/mop tile floors and it helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what it does. Easy troubleshooting for small issues, support is quick to respond. Self explanatory vacuum that gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, maps the house by itself, recognizes obstacles very well, etc. I couldn't be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Gone too soon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a few weeks after the holidays, then it just started getting stuck but nothing was in the way. It was very promising ant first but ultimately it didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    I would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is easy, the unit works better than expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected better. Not as powerful as i thought it would be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissappinted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to upgrade my old robot vacuum. When I came across this one I was intrigued by the fact that it cuts the hair from the roller brush. As someone with long hair I was excited about this feature. Unfortunately this amazing feature was too good to be true. After its first run the brush was tangled. I gave it the benefit of the doubt and manually untangled it but the brush still gets pretty tangled. I run our vacuum every morning and I watch it lack the suction power I was hoping for. I have a household of 2 dogs (lab & German shorthair pointer) and a baby. We are an outdoorsy family so the outdoors is constantly being tracked through the house. I wish I would have kept the box so I could have returned it and put the money towards a better vacuum.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Hair removal, Mapping

    Rated 5 out of 5 stars

    high end robot vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is amazing! It has a sensor that maps out the boundary of a room and vacuums/mops inside, and doesn't bump into any furniture. I love that it has a hair cutting feature to avoid any tangles which always happens with my corded vacuum. I have a pet and this has seriously saved my life. It can clean my entire apartment in about 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Self empty

    Rated 5 out of 5 stars

    Great smart Vac - Give it a shot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot vacuum! My previous device was not as smart or effective as this unit. I love the self emptying station, and as a woman with long hair and cats the hair removal is an awesome feature!

    I would recommend this to a friend
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