Customer Ratings & Reviews
- Model:
- T8441Z21
- SKU:
- 6460110
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Outdoor Cam Pro Wired 2K Spotlight Camera for its very clear image quality and ease of use. Many appreciate features like night vision, motion detection, and the inclusion of a spotlight. The local storage option is also well-received, eliminating the need for subscription fees. Some customers have noted concerns regarding sensitivity, battery life, and the security of the magnetic mount.
This summary was generated by AI based on customer reviews.
dead after only 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I live in a place where it almost never rains. We get a tiny bit of rain (like hundredths of an inch) and what do you know, this Eufy OUTDOOR camera completely stops working just like that. It only worked for TWO MONTHS!!!! Pay a little more for a more reputable brand...
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience.
If possible, please try the following steps to see if the issue persists:
-Wipe the camera's lens with a clean towel
-Take the camera to an in-door drying place, and let it air-dry for 1-2 days to see if the issue can be fixed.
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Notifications Delayed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased four of these October 2021. Recently motion alerts are being delayed 15 minutes to as long as 30 minutes due to what I assume is network congestion. Not a happy camper! Delayed events notifications do me no good in an emergency!!
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Features work intermittently
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.- AI human motion detection does not work consistently, especially at night - Web app live feed constantly gets "Failed to request (20020) error - Phone app is really slow when retrieving recorded clips from sd card
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Wi-Fi signal was not found - As the Wi-Fi list is sync up from the camera device, and not from your phone, the signal of Wi-Fi in your home might be too weak or unstable for the device to connect.
- Incorrect Wi-Fi password - Check to make sure you entered the correct password.
- Failed to connect to Wi-Fi - Unstable Wi-Fi signal affects the connection between the camera and your home router. It is recommended for you to strengthen the Wi-Fi signal to the camera to ensure it operates properly.
- Adjust the sensitivity level to the highest in the Motion Detection
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Eufy 2K cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having some intermittent issues with the Cameras, the Manager at Best Buy in Wausau WI. Has given myself approval to exchange these for two new cameras, so kudos to the Best Buy manager in Wausau
I would recommend this to a friend- Pros mentioned:Camera quality
Don’t buy wadte of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Ring, wyze and a few other cameras and this is the only camera does not alert me to any motion. They advertise free of subscription but fact is the device does not send alerts as needed/intended. To get alerts you will have to subscribe to their service. Quality of picture is good but the viewing range is smaller than ring cams.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
--Confirm the camera' motion detection is enabled on your camera setting. Camera name>Camera Settings>Motion Detection;
--Turn off and turn on the camera:Camera settings>Camera on;
--Select all the motion detection types, including Person, pet and All other motions. Camera settings>Motion detection;
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Does the job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK if not very far from internet router. Mounts easily. Adjusts easily. Need a way to delete multiple files without removing the memory card.
I would recommend this to a friendNo homebase support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO HOMEBASE SUPPORT. Same as the indoor cam will. save your 100.
No, I would not recommend this to a friend