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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 125 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the S1 Pro Omni Robot Vacuum & Mop highly for its exceptional mopping and mapping capabilities, powerful suction, and smart navigation. Many appreciate its quiet operation, long battery life, and effective obstacle avoidance. However, some find the base station bulky and require more frequent maintenance than expected. The relatively small dustbin is another point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-125 of 125 reviews
  • Pros mentioned:
    Mopping
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best Robo Vac I’ve owned

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of the robot vacs by a few other companies. I have had varying success with them from not very good to an almost but not quite. That changes with the Eufy S1 Pro So let me start with what could be the biggest issue for some when it comes to owning one of these. The base station is large which is common with these things but just to give you perspective you will need around 40 to 48” clearance in the front and about 18 inches per side. The reasons for this is to allow the vac to be able to position itself to dock and empty itself. Now on to the good stuff. This is by far the best robo vac I’ve owned. It cleaned really well and is very quiet while doing so. It’s not silent by any means but it’s a low quieter than everything else I’ve had in the past. Others seem to clean in a really randomly with no real patterns even after mapping out your home, this one seems to do straight lines to clean including when mopping. It seems by doing this it actually cleans a lot faster than others. I have several animals and it does a great job of keeping hair off the area rugs. I have no complaints there and it does return to the base regularly to empty itself. The eufy app is easy to use and it’s super easy to setup. You can also set up no go zones so you know it’s not going to mop your area rugs, etc etc. Overall this is a really great robo vac and saves us a ton of time

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Navigation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Squeaky Clean

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy S1 Pro cleans better than a dog licking peanut butter off the floor. I am in love with this addition to my home. The tower can be a little too tall, but it does not take up too much space. The difference between this and the other robot vacuum and mop devices is that the mop on this robot it spins and cleans itself as it goes. The tower will keep a clean water bin and a dirty water bin and a removable debris bag. The set up is very simple and setting it up on the app is even easier. The amount of clean water that fits in the reservoir is enough to clean approximately 5,000 sq/ft. Once it is out of water or the dirty water bin is full it will notify you. The first time that it is used it will map out your home by scanning it as it goes into every room, and it is very fast. The robot is very smart and will not run into things. In some cases, it may require it go twice when mopping to leave it nice and clean but if your home is kept up it may only require one time. Make your life simple and add this new gadget to your life.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Eufy S1 Pro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best robo vac I have used. Let's get the one issue I have had out of the way. My dogs water bowl, only the water bowl, the vacuum does not pick up with its sensors. I assume the robot uses a combination of the sonar and camera. Unfortunately, the water bowl is clear. So the robot seems to be missing the identification of the object. Food bowl, no issue. Dog treat, no issue. Water bowl...issue. I fixed this by changing the water bowl. Now my dogs are confused as to where their bowl is. Beyond that one oddity. There is not a flaw with this vacuum. It has object detection second to none, and correctly identified the object. A previous vacuum we had would have issues with the oriental rug in the living room thinking it was going to fall. That unit also had sonar. The Eufy S1 Pro has absolutely no issues with the rug. The low profile is perfect for getting under entertainment centers. It is narrow enough to fit between chair legs, and smart enough to adjust the angle to go between the legs. Being squarish with two edge brushes, it gets it in places round robots cant get. It is surprisingly quiet for a vacuum. But that does not change the fact it picks up everything it should pick up. Even the emptying into the tower is surprisingly quiet. Previous vacuum sounded like a jet taking off. The mop is actually mopping the floor, not just running a pad over a wet floor. We are talking scrubbing and getting dried messes off the floor. There is a rotating brush that scrubs the floor. The system uses a perfect amount of water that the drying time is a couple minutes. Previous mopping vac left enough water you could not enter the room for about 15-20 minutes. Most controls can be done from the base. There is a touch screen that handles the input. When doing the initial map you can set up virtual boundaries in the app as the mapping run is happening. Since it uses sonar it can see a portion of the room before it gets there. This is done very well. The app is called Eufy Clean. It is a very well designed app, but if you already have an Anker or Eufy account, I had some issues getting my account to work initially. Took a little longer than I anticipated, but got squared away without contacting support. I did have to do a password reset to get things working. The initial setup is pretty painless, but I hate instructions that are in hieroglyphics. Supplies seem to be reasonably priced. I am looking forward to them being available in store rather than needing to order online. Overall, this is a fantastic vacuum that does an outstanding job cleaning. It cleans in straight lines and learns as it goes. It can differentiate between carpet and hard floor if it is doing a mopping and vacuuming run. Just a fantastic robot. It is very well done.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A robot vacuum/mop thats works with ease

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Eufy robot vacuum S1 Pro. This is an all-in-one vacuum and mop robot with self-contained docking station. The easy of use is one of the features I enjoy most about this unit. I have tired other vacuum/mop robots that could only do one at a time and you needed to change out a bin and add a pad if you wanted to mop. And then you would need to set it back up so it could vacuum next. I would always just end up mopping by hand cause I didn’t want to mess with the robot. But the Eufy S1 Pro can mop and vacuum at the same time. Or just do one or the other. The docking station has easy to access water tanks, one for clean water and one for dirty water. Two things that I didn’t care for about this docking station is it takes a special cleaning solution and a vacuum bag. I wish there was just a bin that I could empty with out having to replace anything. That would cost less and be greener. The app is where you will control the unit. And is very easy to use, with loads of features. The first time you setup up the Eufy S1 Pro it will want to map your house. So it will go off on its own exploring all of your rooms. So make sure you have any doors open or closed for where you want it to clean or not. When it is done mapping it tries it best to divide up different. You can easily adjust each room to your liking. This way you can pick what rooms to clean. Have a rug you don’t want it to clean or maybe it’s a shag run and it always gets stuck. You can setup no go zones to keep the robot away from areas you wish. I have mine setup on a schedule to clean when the house is empty on a daily basis. So far it has made it back to its charging station every time but once. It got hung up on a rug. So I made a small no go zone and haven’t had an issue since. I have 3 other robot vacuums and mops that I use for different parts of the house but this Eufy S1 Pro may be my favorite so far.

    I would recommend this to a friend
  • Cons mentioned:
    Edge cleaning

    Rated 2 out of 5 stars

    Just don’t!!! The first month ok and then downhill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months of use. Replacement parts had to be changed 3 times already each time and extra $100. I use the flex subscription and haven’t received any replacement parts. I had to purchase them myself even tho they are included in the subscription. Even with daily cleaning and maintenance this thing doesn’t clean around carpets, is constantly dirty around its charging port, there will be a 1-2 inch dirt line around your entire house because it doesn’t clean all the way to the walls nor around chairs or kitchen islands. Every where still messes I need to clean up. Such a waste of a product! I am returning it this week. But a robovac that actually cleans In all cracks.!!

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

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