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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 267 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the S330 Outdoor Wired 2K PTZ Security Camera with Floodlights for its excellent camera quality, ease of use, and effective motion detection. Many appreciate the wide field of view and convenient features like built-in storage and night vision. While some find the price high and experience occasional connectivity challenges, the positive feedback on image quality and user-friendliness is prominent. The AI features, however, received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 267 reviews
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Worked consistently at first, now at random.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the Best WiFi security camera I have owned & reviewed until it stopped detecting people and movements consistently. Last year I reviewed a video doorbell by eufy and I was impressed with it. I thought I would be even more impressed with this camera. In the beginning I was but as time went on it failed to detect anything consistently except in test mode. Let me get right to it. It seemed to work perfectly right after I put it up but after a few days I noticed that it didn’t pick up on a couple of deliveries, vehicles or people, and then my garbage collector the next day. My Ring doorbell camera got them all and it’s just a cheap low end one. So I held off posting my review and retested the camera as well as read the other reviews to see if I'm the only one having problems. I did everything I could think of. Reset the camera, reload the app, temporarily moved my WiFi router and tried all the camera's detection settings. End result was that it wasn’t consistent even when I walked right up to it. Sometimes it saw me most of the time it didn’t. It did seem to work a little better the darker it was outside. The sun was behind the camera so I know strong backlighting wasn’t an issue. Camera is mounted 10 feet off the ground. In test mode it would Consistently detect me up to apx 50 feet away. Less on the sides. Changing the distance settings made no difference. Always about 50 feet and closer. Back to normal mode and it was mostly missing me at any distance. Then there’s the WiFi performance and picture quality. (see photos) Looks great on a little screen until you zoom in and it’s very blocky. My eufy doorbell cam is the same camera resolution and it doesn’t do that. It stays clean when you zoom in. (see photos) I noted that the app tells the data rate. It never got higher than 15K whereas the doorbell camera goes as high as 250K! Also it shows only 1 bar for 2.4GHZ WiFi no matter where my router (ASUS AX5400 Dual Band Mesh WiFi 6 Gaming Router with a 500+ mbs fiber internet connection) is located. It also has started randomly losing WiFi connection now. The eufy doorbell cam is connected to a “base box” that came with it and hard wired to the router. I tried to see if I could connect this camera to it but it appears I cannot. I never got it to work with Alexa either. Eufy doorbell camera works perfectly with Alexa. This camera seems to work great for other reviewers. Do I have a defective camera? I would be happy to review another if eufy wants to exchange it. What I do like about it: Pan & scan, tunable LED lighting (color temperature), build quality seems very good. The flood lights & IR illumination work great. Great coverage with the floodlights. I like the app. It’s easy to use and navigate. Works with multiple cameras and has plenty of options. Mounting and Connection: The product is well packed and comes with the necessary hardware to mount it to an electrical junction box. This is good if you are going to mount it where there are already existing flood lights under an eve or a wall mounted light. If you do that to switched lights, you will of course, have to leave the switch on all the time for the thing to work as intended. Could be a problem if you have one switch that turns on more than on light or set of lights. You may need to hire an electrician to install this product. Especially if you need wire to power run to it. If you can do it yourself but you don’t have an existing junction box to install it to by replacing an existing flood light or wall light, then I highly advise that you use a weatherproof junction box to mount it to. See photos. They come in plastic and metal. Also take care to seal up any place where water ingress is possible. The instructions are pretty easy to follow for mounting to a junction box. Setup is pretty easy and straightforward. You can use the USB port to power it and set it up before you mount it or via WiFi after the fact. Since I already have a eufy doorbell cam setup this part was easy for me. Just click add device and follow directions. Link to manual: https://ankertechnologycompanyltd.my.salesforce.com/sfc/p/#5g000004DkWQ/a/5g000000g0DO/ACpmyLR5JkRozjBgavSnBUyBvjSIOnFDie5vToL3KpQ Conclusion: If this camera and floodlight combo worked like it should I would highly recommend it but sadly I cannot.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cameras! Very clear and easy to use and assemble

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good cameras, no subscription and good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 6 of these cameras. They work well and are easy to install. Down side to having multiple security cameras run off wifi that it eats up your data plan if you record everything in 2k and have sensitive setting that make it record everything. But you don’t pay any type of subscription and they’re weather proof. Haven’t had it fog up on the inside of the camera yet. But when you install some time that bracket doesn’t give you enough space to bolt in. So I flipped it upside down and you can screw in the camera easier when the trim of the house doesn’t let you get flush.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Bright 360 Deg Security Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an old LED light that tracked the person. This is a much better unit: brighter and has 360 degree of security video. Tracking and detection are descent. Now, my backyard is bright at night. Easy to install if you follow the instructions. The hook included to help with installation is a great idea! Video quality is only OK for a 2K Camera.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Real 360 Perimeter security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need 360 security this is the go to. I have had the opportunity to use this for 3 months so far and I have loved it. This camera has detected motion quickly and the notifications on the app has a quick response time. The geofencing is on point. the clarity is better than I was expecting as well. I use this primarily in the back yard and have caught many a animal late at night when my other cameras could not even catch that motion. The only thing I wish it could do is connect to the Homebase3. Otherwise so far after 3 months this flood light is an A tier light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome feature packed camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hookup and setup. The 360 degree viewing is awesome, especially on the corner of the house. It's a bit laggy on tracking at first but seems to have gotten better over time. Recordings are clear and easy to zoom in on faces license plates. The flood lights are fairly bright and do a good job of covering a wide area. I'm very happy with this purchase and plan to put more of these around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Great camera easy to set up with the camera and app!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great security cam/floodlight with no monthly fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great floodlight/security camera. The floodlight itself is nice and bright and with the 3 adjustable lamps, you can really get a nice broad coverage of light where you need/want it. The 360 degree camera view is really nice too. So far, it's doing a great job at motion detection and the camera follows the person or whatever it detected. The best feature though is the ability to view the live camera and captured videos via the phone app or a web browser without having the video stored in the cloud nor having to pay a monthly subscription! Setup was very easy - had no problem getting the unit to join my network.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Outstanding Camera System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear photos and can zone in on what is shown. Can have multiple zones set up. App with notifications is good - only downside is if it’s closer to the road (ours is on driveway above garage) it will alert you for all cars that drive by. Could be annoying if you live on a busy street

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    I love this new light and camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new floodlight and camera. It tracks movement and records any motion. I love the light which is super bright and you can adjust the color tone of the light. Highly recommend this item .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera for security and light Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Drivewaycam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality video and very easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup instructions were easy enough to follow that swapping out the old standard floodlight for this took less than 30 minutes. The audio and video are high quality and the tracking feature is nice to have for the front of the house. We have a lot of visitors (human and animal) and as far as I know it has picked up everything. It integrates with the Homebase 2 which is great because I haven't upgraded to the Homebase 3 yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LED Wired security camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after a vehicle was stolen from my home, has worked well, great video with tracking, audio works well plus lighting is nice and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to install, you can play how to direct the camera. Sensitive motion detection. No subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Shines bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed it to do. Shines bright on anyone coming near our house after dark and I can see on the camera anyone trying to break into our cars.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    The Eufy floodlight is a mixed bag of feelings

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this. The hardware feels solid with some weight behind it. Nothing on the physical product feels “cheap” with a very bright and powerful set of LED lights on it. However, there seems to be several issues that keep popping up with it. The first and most annoyingly issue is a constant disconnect from network, or what I assume disconnect from network. The router at home continues to say it is connected to it even though the app reads back connection issues. Troubleshooting from within the app results in a perfect connection however. I really think this thing should have had the option of hard plugged through ethernet considering it wasn’t a wireless battery-operated camera and already needed cables to run it. The second, after having it installed and mounted for a week, I noticed it’s been missing activity. From deliveries to passing cars, people and random cats/dogs running around. It misses everything now. During my tests indoors using the USB cable and paired with the app, it worked flawlessly. It notified me of anyone passing by it and tracked them just fine. Now, no notifications, won’t track anyone, nor will allow me to edit some of its settings. For reference, motion tracking seems to be working fine as it still detects some movement and will turn on its lights when it sees “something”. Even though some of those “somethings” are nothing at all in the night. The final issue is the local recordings. No matter how I go about it, the end result is the same. The local storage settings shows that its internal 8GB storage location is filling up with videos but when I try view them from the camera it returns none. I’ve gone to try delete the storage and confirms that its successfully deleted everything but after refreshing the app, it shows the same. In the end, I’ve just let it act as a motion sensor in hopes that, since it’s a new product it might be filled with bugs. However, if the issues weren’t present for me this could easily be a 5 star product

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!

      We just released a new firmware, may I confirm whether you have received the firmware and how the camera works now?

      If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera with excellent video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the eufy 1080p floodlight cam and the video quality is very noticeably better. The 360 tracking is a great added feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Security

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the greatest purchase I have made for my home security. I have a lot of Eufy products and this is by far the best. This was placed on the corner of my home and gives an amazing viewing area for my yard and driveway. Load times are really fast and is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy cameras are the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable device and clear video. I love this camera I am replacing all of my Arlo camers with Eufy cameras.

    I would recommend this to a friend
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