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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 271 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the S330 Outdoor Wired 2K PTZ Security Camera with Floodlights for its overall performance, comprehensive coverage with adjustable floodlights, and impressive 360-degree field of view. Many users appreciate the bright lights and the convenience of local storage for reviewing video clips. However, some customers have noted that the camera's object detection may not always pick up animals effectively, and others have experienced connectivity difficulties related to Wi-Fi router placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 271 reviews
  • Pros mentioned:
    Brightness, Coverage

    Rated 5 out of 5 stars

    Eufy floodlight camera is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, It has awesome range 360 degrees. The floodlights are bright at night. I have one note please if you have a dual band gateway. It will only on 2.4 you need to have your internet provider provide help with your gateway. Or you can utlize your own router for the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to install, you can play how to direct the camera. Sensitive motion detection. No subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks EFFY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good view and will be shopping for more product

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera for security and light Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Eufy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these . Easy to set up and use also. Lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera and spotlights make a great addition to our backyard security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. Great picture, lights, quality and fast. We got 4 of them now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and covers a large area and the picture is nice and clear

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best floodlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best floodlight camera we have bought so far, and the app is super easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Night watchman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great Performs flawlessly. Picks up motion and follows them like a hawk. Really impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good spotlight camera/motion detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good spotlight camera - much better than the Ring it replaced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying a large sum of money for a contractor to install this expensive camera, it broke shortly after a year of purchase. Eufy, the company manufacturer, refused to replace it because it was only a one year warranty and of course, Best Buy won’t take it back either after a year. It worked fine for the short time it lived, but if you’re looking for a product that will last well over a year, use another company.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 4 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend this camera I like the 360° View

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great! The flood lighrs are bright!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Eufy flood lights and camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for security and very bright flood lights when activated Pictures from camera video very clear

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty incredible. This is my my first security camera purchase. It covers my entire backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Horrible Camera System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is terrible. Does not always pickup motion. Sometimes yes and sometimes no. I am trying to catch an neighbor doing things on my property. I will seek this person on my property only to realize the camera did not. Other times it will. I have tried adjusting the settings to no avail. I am considering returning the system. I bought 2. One for the front and one for the back. I feel it was and expensive waste of money.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please try the following steps to see if the issue persists:
      -Please expand your activity zone if set up. Steps:Devices>motion detection>activity zone.
      -Please increase the sensitivity. Steps: Devices>motion detection>sensitivity level(type)

      If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goid security system. I bought 4 of them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really well. Adjustable system with good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eufy cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras and installation was quick and great from the Best Buy geek squad!

    I would recommend this to a friend
  • Cons mentioned:
    Video quality

    Rated 4 out of 5 stars

    Eufy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera I just wish it would record 24/7 and not only motions

    I would recommend this to a friend