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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 595 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the S340 Outdoor Solar Powered 3K PTZ Security Camera with Dual Lens for its impressive camera quality, long-lasting battery life, and overall performance as a security solution. Users also appreciate its ease of use, accurate motion detection, and reliable night vision. However, some customers have reported experiencing connectivity issues and occasional app performance problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 595 reviews
  • Rated 5 out of 5 stars

    Excellent camera, very clear view

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, Excellent quality and very efficient. I am in love with this camera, makes my house feel secure and I get a crystal clear view of the outside, without having to ever charge or worry about wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and installation ... Deal of the Day item (excellent value).

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Love the tracking capability and the clarity of the videos. Very sensitive to movement and identification of the subject. Was slow to pickup the 2.4 network, but once done, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Motion detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Reliable solar powered security camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy SoloCam S340's installation process is straightforward. The package includes all the necessary mounting hardware, and Eufy's step-by-step instructions are clear and concise. It's worth mentioning that this camera is truly wireless; it runs on a battery charged by a solar panel, so you don't need to worry about wiring or power outlets. Just 2 hours of sunlight should be enough to power the camera for the whole day. The S340 features dual lenses that provide sharp and clear video footage. The 2K lens is for telephoto views and the 3K lens is for wide angle viewing. Both cameras work together in concert. There is 3x optical and 8x digital zoom capabilities. The motion detection on the SoloCam S340 is exceptional. It uses advanced AI technology to minimize false alerts, and I found that it accurately detected and alerted me to significant events. You can customize activity zones and the sensitivity of the alerts on the Eufy app, giving you control over what you're notified about. This is a significant advantage for reducing unnecessary notifications. I’ve noticed that the camera is not triggered by random cars driving past my driveway, so that is a good sign the camera’s software is doing its job properly. Eufy's approach to privacy is one of its strong points. The SoloCam S340 allows for local storage via a 8GB microSD card, which means your footage is stored on-site and not on the cloud. This is a great option for those who are concerned about privacy and data security. The camera also supports cloud storage, but it's not mandatory, and there are no subscription fees required. The Eufy Security mobile app is well-designed, providing an intuitive interface for accessing live video feeds, adjusting camera settings, and reviewing past footage. It's user-friendly and keeps you in control of your camera with ease. The SoloCam S340's design is a major plus. It's compact and stylish, making it blend seamlessly with its surroundings. It's an excellent choice for those who don't want a bulky, obtrusive camera on their property. The S340 boasts an IP65 weather resistance rating, making it suitable for outdoor use. It has performed well in various weather conditions, including rain and hot temperatures, so you can count on it to keep watch year-round. In summary, the Eufy SoloCam S340 is a reliable wireless security camera with a compact design and excellent motion detection capabilities. Its focus on privacy and local storage options make it a great choice for those who value data security. If you're looking for an unobtrusive, easy-to-install security solution, the SoloCam S340 is a solid option to consider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eufy Security S340

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went as planned, delivery on time and product should work ok, although have not tested yet. thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Eufy security products for about two years now without issue. We purchased an S340 and sixteen days later the camera began saying it does not recognize the solar panel anymore. The return window for BestBuy had closed, so I began researching how to get a warranty fix/replacement through Eufy. On their warranty page it states: “Please note this page is regarding purchases made through this website or the eufy store on Amazon. For purchases made through eufy’s authorized resellers, please contact them directly.” So, their “hassle free warranty” only applies if you purchased direct from them, or their store on Amazon? If the product was purchased through another authorized retailer your warranty is apparently the return period, which in the case of BestBuy is fifteen days. I have been trying to get in touch with Eufy but no response vi e-mail, and their support phone number hangs up on me the moment I push “3” for Eufy support (versus Anker). How convenient. I would therefore recommend staying away from Eufy and instead go with a brand that will stand by their products if a problem arises weeks to months after purchase.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 3 out of 5 stars

    Could be cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canera sensor and tracking need update, not very responsive. Motion detection also lacking sensitivity even with adjustment Mounting bracket limits doesn’t swivel

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Cameras are absolutely perfect with one exception. They cannot record 24x7. But for a solar camera they cant be beat. Highly recommended. I have had many cameras now for the last 10 years and these are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manage. High definition, and the fact that it’s solar charging makes it more practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am in love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so safe now ! I love the AI technology! It feels like someone is working behind the scenes! When the camera follows lol .. I love this camera so much that I will buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless funtionality with the app, easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it a lot. It takes some time to fine tune it, but it's very good. Hopefully it will last for a long time. We use it with the HomeBase 3 and we have several other cameras from Eufy. This one is the best one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Upgrade from old old Arlos

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun. On the corner of the house and gets everything. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment ! Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow ! Best camera ! I have one in the front and back and you can go all 180 on this . The resolution is amazing . You can see clearly everything at a far distance . I had Arlo and this is way better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is pretty awesome! Love the 360 View. And the solar charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what it is

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these. They work okay for what it is. An area of improvement could be fps or something. When objects are moving the image quality is not good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hold out for the next version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2K is basically the same as FHD 1080...I expected each lense to be 2k, but it's 2k total. Everything else seems to work well. Would be a much better value (and extremely competitive) about $20-$30 less.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs to be tweaked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the camera clarity of the Solocam, but the recording & tracking feature is terrible. Sometimes the camera will track movement and sometimes the camera will not, even though the movement was within 15 feet. Video recording was sporadic. Camera was set to record for 120 seconds, but at times would only record for 17 seconds even though there was constant movement within the sensor range. Reset the Solocam numerous times to try to correct these problems, but it did not help. After dealing with these problems for a week, decided to return the Solocam. I am hoping that Eufy will correct these problems in the near future.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera alot best price and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy is one of the best brand. Great quality and AI technology. Doesn’t have to pay for storage

    I would recommend this to a friend