Customer Ratings & Reviews
- Model:
- T80301D1
- SKU:
- 6539919
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the S380 HomeBase 3 for its expandable storage options, with many choosing to upgrade to a larger hard drive for storing data from their Eufy cameras. The easy setup process and practical design are also praised, with users finding it simple to integrate the HomeBase 3 into their existing security systems. The AI features, particularly the facial detection, are seen as valuable additions that enhance the overall security experience.
This summary was generated by AI based on customer reviews.
Homebase a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to having to pay a monthly subscription for cloud storage
I would recommend this to a friend- Pros mentioned:Overall performance
Great storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have improved this device very good! Excellent
I would recommend this to a friend - Pros mentioned:Storage
Good option for storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option to store device data, the drawback is that when it is disconnected, all access to the connected devices is not possible. An accessory would be missing that would allow it to have power for some time while the power is restored.
I would recommend this to a friend Amazing Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it everyday and not only do i feel a lot safer so does my family. Thanks Eufy.
I would recommend this to a friend- Pros mentioned:Storage
Easy setup and works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added 1Tb drive so have plenty of room for all my cameras. Loving it so far.
I would recommend this to a friend - Pros mentioned:Storage
Great addition to Eufy eco system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its worth buying for the AI detection and local expandable storage. Start with this and add cameras as you need. Highly recommend!
I would recommend this to a friend - Pros mentioned:Storage
Works great and a good upgrade from original Homeb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to transition from the Homebase to Homebase 3 and install the hard drive.
I would recommend this to a friend - Pros mentioned:Ease of use
Eufy Security homebase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy security homebase easy to set up with the rest of my security equipment and my computer.
I would recommend this to a friend - Pros mentioned:Ease of use
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and practical to use. Is a good deal for the price
I would recommend this to a friend - Pros mentioned:Storage
Perfect security DIY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Diy Solution for someone who wants control of thier data
I would recommend this to a friend Anthony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and the AI features are awesome. I would highly recommend this Eufy home base 3.
I would recommend this to a friendLa Maravilla en camaras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lo q yo necesitaba good product I'm going enjoy thanks eufy and Best Buy
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Essential if you own several eufy cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been an eufy customer for a long time. I love the quality of their products and especially the fact that you can store the videos that their cameras capture on one of their base stations without having to pay a monthly fee to subscribe to cloud storage. The S380 HomeBase 3 is the newest version of their base station, and it supports almost every version of eufy security camera (Including doorbell cameras) that are currently sold. You don't need it if you have just one or two eufy cameras, but if you have several like I do, it's very convenient to be able to store the videos from all of your cameras in one central location. I actually own two HomeBase 3 units, because your security cameras need to be close enough to the HomeBase to have a strong wireless signal. I am using one HomeBase 3 to control the cameras on the back of my house and another to control the cameras on the front of my house. Although the HomeBase 3 only comes with 16GB of built-in storage, you can easily expand the capacity up to 16TB by installing a 2.5-inch SATA hard drive. If you have one of the eufy cameras that allows you to enable continuous 24/7 recording, that mode would require you to upgrade the storage. Although I haven't upgraded the storage on either of my HomeBase 3 units yet, I am still able to save several day's worth of videos from my cameras (I have 4 cameras connected to one HomeBase and 5 cameras connected to the other). If your eufy cameras came with the older HomeBase 2, you can upgrade your system by purchasing this HomeBase 3 separately. But you can also buy the HomeBase 3 as a bundle with several models of eufy cameras. Then as you buy additional cameras, you can just add them to the HomeBase 3.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988-7973
Unable to ask questions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am logged in, I can see reviews, questions and answers, but for some reason I cannot ask a question. I am in the Best Buy app on my iphone 15. Everything is updated…
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Purchased this. Worked for 18 months. Crapped out.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice while it lasted. Tried to get Eufy to replace it and they told me to get lost — Out of warranty.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
