Customer Ratings & Reviews

This unit is very user-friendly. It’s easy to change the access code. It works primarily with the digital keypad, but also has a back up key if there is a function failure for some reason. It is infinitely easier to use than one I previously had.

Great, secure and easy to use smart lock. Installation was super easy.

I have a suite of Eufy cameras with the security app, so it was only fitting I get the smart lock to go with it all. Excellent choice. The unit is solid and works as described. I love the auto lock feature and the fact it has WiFi without using a bridge. Like all Eufy products it was amazingly easy to install and setup. I had to call Eufy customer service for some use of product questions and they were very helpful and polite.

We love it, having this installed has made it a lot easier for the whole family to come in and out of the house. my daughter loves it as she no longer has to wait for me to come inside the house. Installation was a breeze and it was easy to pair with the app as well. I would suggest to take some time before installing to make your Eufy account and make sure you charge for at least 7 hours.

It was easy to install and we are very happy with the way it works. We set up our family with fingerprint and a unique password in case anyone has trouble with the fingerprint which hasn’t happened. We also assigned two different passwords to relatives that come to the house once in a while. It looks sleek and we are happy with the purchase.

Very easy to install and use. The app is also user friendly.

Very happy with this lock. Set up was very easy and fast, all you need is a screw driver. Less than 10 minutes to set up and about 5 minutes for app set up. I did have the yale for two days and was very disappointed. I was almost turned off to a smart lock because of it. But i gave this eufy one a chance, and im glad i did. The app works flawless. It always connects and works very fast. Setting up different access profiles was very easy and quick. I also like that it uses onw app for their entire security system. I just bought the eufy cam 3 system, and its nice to have it all controlled from one app. Very nice product,, i highly recommend.

This lock is truly great. Fingerprint works everytime except when and if your hands are wet or dirty. Keypad is nice and smooth and have had no issues since installing this over a year ago. Great investment.

Great product. It is easy to install and set up in the eufy app was a breeze. Having keys as a backup is a must for me. Adding codes for users to keep track of who comes and goes is also a nice feature. It looks really nice too

Works great.never had an issue and easy to install. Battery lasts longer than I thought it would and even if it needs a recharge, it’s easy to take out battery and place back in without using any tools.

Great product. Does as advertised. I went down the eufy with their cameras, smart vac and now smart lock. They have a great app and easy directions. The smart lock is expensive but well worth the piece of mind knowing you locked your door and knowing you can lock the door from anywhere if you forgot. High recommend

I purchased the eufy Security Smart Lock to replace my 1st generation August Smart Lock and I'm upset that I didn't make the change fast enough. The simple fact that I have only used the app, which is user friendly, to setup my device has been heavenly and the fact that I can use my fingerprint (biometric) is wonderful. I do like the fact that I can give guest access and if all else fails I still have a key to access the lock, but being able to use my fingerprint to lock and unlock the door especially when holding a 2 year old baby girl from time to time is seamless. My wife loves it too as the previous lock just would not work from time to time and ended up using the the physical key 9 out 10 times. The only thing that is missing is geofencing which would be prefect for auto unlocking but not that huge of a missing item (hopefully it will come with an future update). Really love my smart lock as guests can use a pin with me any my wife using our fingerprint, no need to get accessories to make the lock work via wifi and/or using a pin.

This lock was easy to install and set up. Works wonderfully and makes getting in the house fast during the rain with the stored fingerprints. I also love that I could give a repair person a temporary code to access the house then delete the code when they were done. Will be purchasing another one for the back door.

Had this for just over a month and absolutely loving it so far. I cannot speak towards the longevity or long-term reliability or battery life etc. But as far as the ease of use, it is just tremendous. I am coming from a "Defiant" brand number-style lock, which was an absolute pain in the behind. That thing would not open after repeated trying and would not close after repeated trying. We would have to repeat the codes 2-3 times in order to open or close. No such problems with this one. Plus this one is fingerprint driven which is amazing.

What a great lock. Installation was a breeze with the provided instructions. Setting up the fingerprint scanner was seamless. All around great smart lock with awesome features and long battery. Very easy to monitor and operate via the app.

Best locking system in the market. This lock has got 4 different methods of locking systems. 1. Number Lock 2. Key Lock 3. Finger Print 4. Locks through an App Very reliable and secured. .

Incredibly easy to install. Like the design not to bulky looks nice. Easy to use, biometric seems to work well. Fits nice on our exterior back door. Would definitely recommend.

Works as expected, no problems with installation or operation.

We’ve had it installed for a few weeks now. Battery life is super impressive. Holds multiple fingerprints. Havent had any issues with unlocking. Installing was super quick. Less than 10 mins to install. Integrates perfectly with our Eufy ecosystem.

This eufy deadbolt does not disappoint. It works great and I love that the information is locally stored. I also love that I can check the app and make sure the door is locked anytime. Gives that little bit of peace of mind when I’ve rushed out the door.