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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 891 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    More great eufy quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. All Eufy products I’ve put into service so far have been excellent. They take an “Apple” style of design and functionality… robust and simple, with broad capability. This lock has given our family much more freedom than before. Battery lasts respectably. I’m hooked on eufy products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Delightful Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device provides optimum security and ease of entry without the need for a key

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Easy to use and safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to use keys no more , easy to use and safe .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to operate definitely recommend!!!!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's a great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable finger scaning doorbell. It allow you and family members to scan record your fingerprint for entry access. It send a picture ro your phone of who is at your door, when a package has been delivered or picked up. It also had keys for entry in the event the battery dies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I have three of this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items. I had this item for a year. Never had to use the key. Just the code or my fingers print.to unlock and lock the door. I can check the app. To see if I locked the door before I go to bed. If I forgot I could lock it from my bed or even if I'm out of town. I love this door lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made my life so easy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my life so easy!! I travel for work a lot and I have dog sitter coming to my place constantly; I can easily track each time door opens and close and I can easily give access or disable access! It’s so convenient and also it was easy to install and work with the app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart lock on the market. Easy to install and it looks amazing on my front door.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and many ways to open and lock. Easy to link with Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Would recommend to everyone! Great for large families!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed lock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this product so much I ended purchasing two, one for myself and one for my son, I even recommended it to my mom who purchased it too. I did the research and this was one of the best product as it was between two. It works great easy to use, to set up, and to add who you want to use it. It is also comparable and easy to connected with others like alexia and great app that works thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great buy !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, I love the new features of the fingerprint and setting it to a name. I can now see who locked or unlocked the door by there fingerprint usage. Just a nice feeling when away showing who is using the door. The audio when locking and unlocking real nice since this lock is very quiet !!! Another plus. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, I'm satisfied with the fingerprint reading and the app is very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Safe & Secure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and set up. Very easy to recharge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install and set up, we are happy and safety to use, thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Smart Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice smart lock for the money. This lock enables you to lock/unlock in multiple ways, which is a plus. You can unlock by using your fingerprint, keypad, or physical key. Initially, the lock would go offline, but it eventually fixed itself. I've had this smart lock over a year now and so far works well. The only thing I wish I had waited a little bit since Eufy now has a smart lock with video camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Smart Lock out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smartlock out there! Install was super simple and took only about 30 minutes. Love the Autolock feature but would advise disabling if you are going to be doing alot of in and out. I bought this for our cabin and when I was loading stuff in the car I kept opening and closing door multiple times and it did throw off the calibration. Was an easy fix by just recalibrating lock.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. App works amazing. Best doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for every home

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this thing its just perfect for me. I have me and my wife with different passwords and our finger print work just perfect. I dont even need to jave my keys to go kn amd out so that’s perfect for me. Sometimes will leave the house close the door and forgot to lock it. Well you can even set the time tou want it to lock and you get a notification when its lock or even when unlock by some one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best investment for short term rentals!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock and how easy it is to use & manage. You will have to charge the battery for about 3 hours prior to using, but other than that, the installation was super easy. This lock has been a blessing to my short term rental company, allowing guests to enter properties without having to meet them with a key. Also saves me from having to re-key/ spend money getting keys made as a result of guest losing keys. Just set a code for them and save money and time!

    I would recommend this to a friend
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