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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 181 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the excellent video quality and ease of use of this Smart Wi-Fi Video Doorbell. Many appreciate the long battery life, simple installation, and local storage options, although some users experienced inconsistencies with the motion detection and notification system. The wide field of view and good night vision were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 181 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Neato

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is convenient and easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No monthly fee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to setup. Does everything I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    It doest record everything

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the doorbell and the inside camera. The doorbell its not than good, it misses “movements”. I have every set up to be super sensitive etc and still misses movements, there are sometimes that Im in front of the doorbell and it doesn’t recors that im there.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please try the following steps to see if the issue persists:
      - Please expand or delete your activity zone if set up. Steps:Devices>motion detection>activity zone.
      - Please increase the sensitivity. Steps: Devices>motion detection>sensitivity level(type)
      - Please choose the optimal surveillance working mode. Steps: Devices>power manager> working mode
      -Please know that the doorbell should be installed about 1.2m above the ground

      If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Works great for a video doorbell, alerts my phone and my husbands to deliveries and anything in view of the camera. Can be a bit sensitive in that regard but you can change the sensitivity as well. Also, you can talk to people through it and videos are locally stored at no cost. It's great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It really really works!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uff dah! Ok..im playing with this. I needed something to slice up my vegetables fir my salad and this device is wowser!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! 

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Rated 4 out of 5 stars

    See and hear everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My battery dies pretty fast I have a lot of activity on my block and I get a lot of packages lol but I just charge it besides that I’m very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Eufy is the bomb!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - this is a 1080p battery powered camera that i need, first of all i dont need a service just to use a camera, no monthly payment plan for extra security - the camera support night vision which youll also have an option to toggle it off if youll prefer that, but as default the camera would automatically turn into night vision mode when its not receiving enough light. - having WDR (wide dynamic range) is great even for a smaller condo hallway like i have -eufy security as support human body detection and facial recognition, once it recognize a face the app will also take a mini screenshot of the target as best as it could - the camera also support two way audio, meaning you have the ability to call the guy at front watching life using the eufy security app - this a rechargeable camera, the box comes with mini USB for the camera to be charge, with fully charge eufy security this could last you atleast 4 month of usage. or 1 charge up to 120 days. - the package also come with Wi-Fi Chime that connect to your wifi and its the main speaker for the door bell while using the camera, the volume and tunes can also be change and adjusted through the app, - the bundle that i receive came with 16GB mini SD card pre installed, and you can change it for bigger memory space for more recordings in the future - ill never be able to use this feature at the moment but eufy security is also IP65 waterproof rated during rainy days. - walkthrough to install the system was very simple with the app, eufy did a great job with the app, seems like all the features i would look for are all here, the ability to add another admin so a house mate could also view it on their phone was one of important feature i look for and having that feature on the app is 10/10 on my book Cons - to be honest i didnt think id find a negative thing to say about this product, but that one thing would be Amazon integration is a waste of time, having the skill for your alexa and connecting to your eufy account just doesnt work at all for me. so i had to give up. not a huge negative on my end since i can still use the main app. please eufy fix the amazon connectivity issues. Anker is been doing all type of products ive notice, but eufy security product they have is amazing. seriously why would you want to buy expensive security camera and pay for membership to get it going, for $100 i highly recommend it. i believe eufy does offer some membership if you would like do have a cloud storage for you videos. but the best option is to just buy your own SD storage.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you very much for sharing your story! We are super excited to be able to provide something you can depend on. We will always strive to exceed your expectations, so please keep letting us know what you love and what you need.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Rated 4 out of 5 stars

    Eufy Doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy Security Smart WiFi Video Doorbell works similarly to the Ring Doorbell. Video could be a bit sharper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles basic needs well. Stores data locally, saving money compared to subscription plans. Nice clear widescreen view. Very useful for deliveries and unscheduled guests.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      It's wonderful to know you've had such a great experience with this item. We are excited to be able to produce products worth talking about, and your story gives us the motivation we need to be better today than we were yesterday.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Rated 5 out of 5 stars

    Adds a wonderful level of comfort and safety

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome doorbell. If I were to buy one again I would choose the hardwired unit. The battery lasts 2-3 months and requires a charge. I still love the cam and have NO complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, inexpensive to buy and operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video doorbell has worked exactly as advertised. Got free installation with my Totaltech subscription which I found extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Installation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I love it

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simple, they hit it out of the park on this one. This cam is so easy to use and simple to install I would recommend it to anyone. But there is more, they have a free to use monitoring app with an internal 16 GB memory card (included). Part of the Eufy push to be a top competitor in the "Smart home" market is their understanding of their market base. A guy like me who just wants to buy it and use it without having to commit to a monthly service agreement. Setup took about 20 minutes counting the manual installation. I followed the setup manual to connect the wireless doorbell chime to my Wi-Fi and then the actual doorbell to the chime. I will say make sure and pre-drill your holes all the way because the little screws that are provided suck and will strip when more than just twisting torque is applied. But they did send spares, so I assume they already know this. I mounted my doorbell and have been using it every day since. The app allows for voice two-way feature which I use to let the contactless delivery guy know I am home and that he can leave it on the porch for me. The app has some cool features to especially for a free app with no subscription required. My favorite is the notifications on my phone I get as people come and go. I get a little screen shot and can see who is there throughout my workday or while I am out. Next, it allows you to let another user download and monitor as well. The list just goes on and on. The app will pair with Alexa and Chromecast but mainly for the live monitoring portion. The camera resolution is wonderful and sometimes during the day I pull up the live feed on the app just to look at my yard. The night vision is really good too and will even see things in my driveway (I setup the zone that way). The sound is a bit low, but you can definitely hear well enough on both sides. I will admit I did not fully charge the battery out of the box but it was at about 80% or like four out of six bars full. We have about 50+ monitored activities a day and still have three bars left in a 7-day period. All in all, I like the peace of mind this device delivers for me and mine but most of all the ease of use while doing so.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for telling the world about how this product works for you! You sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you.​ eufy

  • Rated 5 out of 5 stars

    Video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. Stays charged for quite a while. Hasn't went dead once with us charging it monthly. Good video quality and easy access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed with the battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great except for the battery life. With current set up, the battery only lasted 2 weeks. Will try to adjust sensitivity to see if it will improve

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The instructions could be better to set the range

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short battery life, delayed notifications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get a video doorbell and saw the good reviews on this one so I was excited. I probably should have went with something different. The box says "up to 120 day battery life", but it needs charged at least every 2 weeks. The connection time can be slow, as well. The person at the door is gone before it even will pull up on my phone for me to talk to them or see who it is. Motion Detect doesn't go off sometimes until someone has already walked away from the doorbell, and sometimes it doesn't go off at all. The only thing useful is being able to look at previous videos. I definitely should have spent a little bit more money and got Ring. I like the idea of having my videos stored on the memory card, though.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very good, but like better the wired one. The problem with this one is that you have to keep charging the battery, especially during winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy doorbell cam is a good investment for security, to think that i dont need to pay for any monthly dues every month makes it more awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent camera and almost no lag time! Way better than ring which is overrated. This is by far the best video doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the Eufy Security Video Doorbell! Myself and my family feel much more secure now!

    I would recommend this to a friend
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