Customer Ratings & Reviews
- Model:
- E83121D1
- SKU:
- 6428776
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Spaceview Baby Monitor Cam Bundle for its long range, ease of use, picture quality, night vision, and battery life. They appreciate the clear sound and lullabies that help soothe their babies. While some customers find the price to be a bit high, many feel that the overall value and features make it a worthwhile purchase.
This summary was generated by AI based on customer reviews.
It’s fine, decided to go with something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is passable, connection seems stable and consistent. Panning is a nice feature and works well. I was very surprised to discover that you cannot rotate the image 180 degrees. Mounting the camera upside down is essential for us, so it didn’t work in our case. Frankly, I’m very unimpressed that this very basic feature is not available.
No, I would not recommend this to a friendA big miss and bad customer servicd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got the Eufy because we wanted something stand alone and easy for our parents and nanny to use. The night mode didn’t work, I’m guessing because the infrared light on the camera wouldn’t turn on. I contacted Eufy and they said I needed to update the latest firmware on the monitor and the camera. I was able to do that on the monitor but not the camera. They tried to troubleshoot the issue but finally they’re asking me to do the update from a PC instead of my Mac. I don’t have a PC and either way I’ve done way too much troubleshooting for something that should have just worked right out of the box. Eufy has been a nightmare to work with and they don’t understand the urgency of having a baby monitor that works.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Default the settings of the monitor.
-Make sure you have chosen the ""auto"" mode for the night vision.
-Delete the camera to see if there is a problem with the monitor screen.
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy as a company does not stand by its products! If your product is under a year and it fails due to a manufacturer defect they will not replace your item they will send you a refurbished used item that looks like it came out of the Goodwill bargain bin and send it to you and that is all they will do for you! We bought a Spaceview S $200 camera for our baby daughter less than 3 months of use but we have had it for 6 months and the microphone gave out! Never again will I spend my $ on this useless company again.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Be assured that we always stand behind our products. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Wrong Model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't tried the monitor yet but Best Buy is advertising this as a Eufy Spaceview which includes a crib mount and they're actually sending the Eufy Spaceview PRO which does not include a crib mount. So just beware that if you're looking for the non-pro version, you won't get it here. Oh and if you try to exchange it since it's the incorrect model they won't help you with that either!
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are very sorry for the inconvenience caused.
This model comes with a wall mount, but it doesn't come with a crib mount. Very sorry for the misunderstanding. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!