Customer Ratings & Reviews
- Model:
- T8223112
- SKU:
- 6594665
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Smart Wi-Fi C31 2K Video Doorbell for its picture quality. However, some customers have noted concerns regarding connectivity, stating that a quality Wi-Fi signal is needed. Others have expressed dissatisfaction with the battery life of the doorbell.
This summary was generated by AI based on customer reviews.
Excellent part of a great system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to program. Great package and instructions. Connected to the base in a few seconds and was up and running quickly. Quick release to pull off and recharges via USB-C
I would recommend this to a friend- Cons mentioned:Battery life
Eufy smart wifi doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the doorbell but I wish the charge would last longer.
I would recommend this to a friend - Pros mentioned:Picture quality
great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install and the app was easy to use and is free.Great camera quality
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988-7973
Good door bell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera door bell that connects to your Alexa devices and also connects to your phone so when someone rings your door bell your phone will get notified and you don’t have to pay a monthly subscription because you can plug a sd card in that connects to the app.
I would recommend this to a friendNo subscription needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been considering a video doorbell for awhile now. My biggest complaint is I am so tired of everybody wanting you to subscribe to their service. This eliminates that frustration 100%. You can probably subscribe to something but it's not pushed in you or required. I love this for that reason alone.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for your support of eufy! We're delighted to hear that our product has met your needs and has been working well for you. Your support and recognition are the driving force behind our continuous improvement, and we feel truly honored to provide you with a satisfactory experience.
Should you have any questions or require assistance in the future, please don't hesitate to contact us at [email protected]. The eufy team is always here to serve you. Additionally, you may visit our Eufy Self-Service webpage to quickly access useful resources including product manual guides, how-to videos, troubleshooting tips, and more:
https://support.eufy.com/s/?ref=navimenu_8_1_1_copy
Once again, thank you for your trust and choice of eufy! We look forward to continuing to safeguard your smart life with innovative technology.
Wishing you all the best!
Skip on this one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor experience. Seems like it takes too processing power to write to the sd card, so much so that live feeds will not even pull up. Love their other cameras so got the two camera doorbell and having a much better experience.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason we got this one is because it does not have any sneaky subscription services like the others. Just a great camera doorbell, no subscriptions needed to use.
I would recommend this to a friend- Pros mentioned:Picture quality
Good quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell camera video and audio quality is awesome, it’s capture good quality video from far distance and covers more than 100 ft distance.
I would recommend this to a friend Great buy for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wen t Eufy because we did not want to pay a monthly fee for use as many other camera doorbells seem to have. It has worked well and does what we expected.
I would recommend this to a frienddoor camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup Easy to use app is easy to see all at a glance
I would recommend this to a friend- Pros mentioned:Picture quality
Great and Consistent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great consistent product, as with all of Eufy products.
I would recommend this to a friend Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell for budget minded people. Would buy these again!
I would recommend this to a friendApp does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell seems to work properly, and the supported app worked for a few hours. After a while, the app continued to crash to the point that I could not keep it open long enough to view events or see live footage at the door. Go to the Google Play Store and notice almost all recent app reviews are negative. Positive reviews are a few years old. Maybe an unresolved app update is the problem? Either way, I am disappointed, and Best Buy should consider the impact of associating their name brand with Eufy.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Love this security doorbell and NO SUBSCRIPTION
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, and you get many features. Eufy fan here.
I would recommend this to a friendDoorbell rings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the doorbell rings and we have shared the information with others.
I would recommend this to a friendSkip this one.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated. Some parts broke off. Skip this one. I gave 1 star bc the actual doorbell does not function physically as a unit. I tried to put it up and it snapped and then I couldn’t get back to the part with the battery and micro sd so I could change it.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Love!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vidoe quality and sound quality. Love when someone rings the doorbell i get a physical phone call.
I would recommend this to a friendGo with brand known to work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was upgrading my Blink camera by purchasing this one. It did not work properly from the start, but I thought it might just be me. However, the longer I kept it the worse it got. I had a delivery person ring the door bell and knock on my door and the camera never picked them up. It would only record maybe twice a day and there is a lot of traffic where I live.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Cons mentioned:Connectivity
Went offline and couldn’t recover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera worked fine for a few weeks then went offline and could not get it to connect to WiFi , after a few hours of trying gave up and looked at reviews, seems like this is an issue that various people have encountered with no solution
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
I like this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was i need of a doorbell camera i gave Eufy a try , this is a very good product.
I would recommend this to a friend
