Customer Ratings & Reviews
- Model:
- T8223112
- SKU:
- 6594665
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality of the Smart Wi-Fi C31 2K Video Doorbell. However, some customers have expressed concerns regarding the battery life of the device. Additionally, some users have noted that a strong Wi-Fi signal is needed for optimal connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Battery for words
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last very long. It has only been operating for 2 weeks.
No, I would not recommend this to a friend - Pros mentioned:Video quality
Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two separate entrances to the front of the house. Between the two of these, there’s plenty of coverage for the whole front of my house. The quality is superb and definitely worth the price.
I would recommend this to a friend - Pros mentioned:Setup ease
Excellent part of a great system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to program. Great package and instructions. Connected to the base in a few seconds and was up and running quickly. Quick release to pull off and recharges via USB-C
I would recommend this to a friend Eufy doorbell.cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was definitely worth the money.and no subscription, easy to install
I would recommend this to a friendSecurity doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was much bigger then i Ithought it would be. I would rather have a regular size or a little larger, but not huge.
No, I would not recommend this to a friend- Pros mentioned:Video quality
great doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works well. Great video. Battery last for a while too.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988-7973
- Cons mentioned:Connectivity
Works well with no subscription.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no problem hooking it up. Works as well as any I’ve seen. Records deliveries and notifies quickly. Needs a quality WiFi signal.
I would recommend this to a friend - Pros mentioned:Setup ease
door camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup Easy to use app is easy to see all at a glance
I would recommend this to a friend - Pros mentioned:Video quality
Great doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super wide and clear picture , great detection . Self storage and no forced plan really makes this door bell camera a winner.
I would recommend this to a friend - Pros mentioned:Video quality
great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install and the app was easy to use and is free.Great camera quality
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988-7973
Won't work w/ a mechanical bell. No cust support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first researched video doorbells. I chose the Eufy C31 because it could be used with our existing mechanical doorbell chime. I do not want an electronic/digital chime. I followed all instructions to replace our basic doorbell button with the Eufy C31; first, upgrading the mechanical chime's transformer to one with proper specs. The old doorbell mechanical chime still worked. I replaced the doorbell button with the camera. I followed all instructions in the app. The Eufy no longer chimed, but our mechanical chime would not trigger, either. After 3 days with Eufy customer support, their solution was that I needed to buy the Eufy chime add-on... $40. They actually told me that C31 does NOT work with mechanical chimes. I'm not sure if there is simply a problem with the C31's software or a problem with the app software setting up the C31... at the very least, customer service is lacking. I've returned the Eufy C31. Another brand video doorbell is now installed and working with my mechanical chime.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Cons mentioned:Battery life
Eufy smart wifi doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the doorbell but I wish the charge would last longer.
I would recommend this to a friend Door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, long battery life and excellent picture quality
I would recommend this to a friend- Pros mentioned:Setup ease
Love this security doorbell and NO SUBSCRIPTION
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, and you get many features. Eufy fan here.
I would recommend this to a friend Good door bell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera door bell that connects to your Alexa devices and also connects to your phone so when someone rings your door bell your phone will get notified and you don’t have to pay a monthly subscription because you can plug a sd card in that connects to the app.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988-7973
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the device is working perfectly, I'll give it few months trials and then rate it once and for all.
I would recommend this to a friend- Pros mentioned:Video quality
Good quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell camera video and audio quality is awesome, it’s capture good quality video from far distance and covers more than 100 ft distance.
I would recommend this to a friend Doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, easy to install and uninstall for easy charging would highly recommend
I would recommend this to a friendAwesome Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing about Eufy door bell is, there is no need of a Subscription.
I would recommend this to a friend- Pros mentioned:Video quality
Love!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vidoe quality and sound quality. Love when someone rings the doorbell i get a physical phone call.
I would recommend this to a friend
