Customer Ratings & Reviews
- Model:
- T8223112
- SKU:
- 6594665
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality of the Smart Wi-Fi C31 2K Video Doorbell. However, some customers have expressed concerns regarding the battery life of the device. Additionally, some users have noted that a strong Wi-Fi signal is needed for optimal connectivity.
This summary was generated by AI based on customer reviews.
Awesome Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing about Eufy door bell is, there is no need of a Subscription.
I would recommend this to a friend- Pros mentioned:Video quality
Love!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vidoe quality and sound quality. Love when someone rings the doorbell i get a physical phone call.
I would recommend this to a friend Security camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security for home, you can see who’s at the door from your bed lol, and talk through it without getting up or getting close to door
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988-7973
Smart doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has proven to be harder to use than my previous smart doorbell.
No, I would not recommend this to a friendSkip on this one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor experience. Seems like it takes too processing power to write to the sd card, so much so that live feeds will not even pull up. Love their other cameras so got the two camera doorbell and having a much better experience.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Doorbell
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best video doorbell and plus works with whole system
I would recommend this to a friendGreat buy for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wen t Eufy because we did not want to pay a monthly fee for use as many other camera doorbells seem to have. It has worked well and does what we expected.
I would recommend this to a friendConnectivity Issues/Horrible App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the WORST doorbell camera I’ve ever had! Connectivity issues is the biggest issue. The SD card included with the camera was not recognized by th camera. I had to buy a new one. Eufy customer service did not help. Also, the camera quality is not the best even though it alleges 2k quality. The Eufy’s app is not acceptable and barely usable. It also runs ads which allows the service to be free. There’s a reason Ring and others are number one on the market.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
App does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell seems to work properly, and the supported app worked for a few hours. After a while, the app continued to crash to the point that I could not keep it open long enough to view events or see live footage at the door. Go to the Google Play Store and notice almost all recent app reviews are negative. Positive reviews are a few years old. Maybe an unresolved app update is the problem? Either way, I am disappointed, and Best Buy should consider the impact of associating their name brand with Eufy.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Doorbell rings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the doorbell rings and we have shared the information with others.
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason we got this one is because it does not have any sneaky subscription services like the others. Just a great camera doorbell, no subscriptions needed to use.
I would recommend this to a friendGreat and Consistent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great consistent product, as with all of Eufy products.
I would recommend this to a friend- Cons mentioned:Connectivity
Went offline and couldn’t recover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera worked fine for a few weeks then went offline and could not get it to connect to WiFi , after a few hours of trying gave up and looked at reviews, seems like this is an issue that various people have encountered with no solution
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
I like this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was i need of a doorbell camera i gave Eufy a try , this is a very good product.
I would recommend this to a friendGo with brand known to work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was upgrading my Blink camera by purchasing this one. It did not work properly from the start, but I thought it might just be me. However, the longer I kept it the worse it got. I had a delivery person ring the door bell and knock on my door and the camera never picked them up. It would only record maybe twice a day and there is a lot of traffic where I live.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell for budget minded people. Would buy these again!
I would recommend this to a friend- Cons mentioned:Connectivity
Door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not connected with mobile don’t like it ……………….. thank you
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Skip this one.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated. Some parts broke off. Skip this one. I gave 1 star bc the actual doorbell does not function physically as a unit. I tried to put it up and it snapped and then I couldn’t get back to the part with the battery and micro sd so I could change it.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Garbage Investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Invest in a wired and a more reputable security system
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
