Customers appreciate the Smart Wi-Fi C31 2K Video Doorbell for its clear and sharp 2K video quality and easy setup process. However, some customers have expressed concerns regarding battery life. Additionally, some users have noted that a strong WiFi signal is needed for optimal connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
Rated 1 out of 5 stars
Skip this one.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too complicated. Some parts broke off. Skip this one. I gave 1 star bc the actual doorbell does not function physically as a unit. I tried to put it up and it snapped and then I couldn’t get back to the part with the battery and micro sd so I could change it.
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Garbage Investment
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Invest in a wired and a more reputable security system
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.