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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 463 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the excellent video quality, ease of use, and generally good battery life of the Smart Wi-Fi Video Doorbell. Positive feedback also highlights the straightforward installation process and convenient storage features. However, some users experienced issues with motion detection reliability and connectivity. A few customers also noted limitations in the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 463 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and loud chime easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent camera to monitor activity outside our front door when we are not home. Good quality video and audio, good night vision also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great addition to my home security setup!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say, more than impressed. After exactly 2 months of use, I still have over 70% battery life. I do use optimum battery life settings so that definitely helps. Not a lot of doorbell ringing done at my house but glad the battery holds up. The camera, the ringing sounds, the indoor chime, the voice clarity and setup with Alexa as additional ringers throughout my house have worked as described. The sun light can be a bit harsh at times but only from looking at a distance away. Sharp video pictures that are clear to see who it is day or night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read what your system can connect to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0We were unaware which doorbell system was the one we needed. So we purchased this one thinking the white plug in would go in our upstairs hallway (just like the hardwired one we removed) But this specific piece would NOT connect to our homebase. the doorbell connected immediately. Went into details with what is supported by our homebase and found this specific 2 piece is not compatible for our system. We returned them and purchased just the video doorbell and its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Clear video & audio, battery life could be longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second eufy doorbell. I had to replace the first one after it refused to hold a battery charge for more than a week. My location isn't suitable for a wired installation or a solar panel, so I was SOL with just one week's charge capacity. Charging is easy, and for some reason, is much faster using the homebase instead of an outlet That being said, I am very happy with this and my entire Eufy system. The ability to set activity zones is helpful so as to keep down the number of false triggers from plants blowing in the wind. The chime device is included, but I don't need it because using the homebase as the chime is plenty loud enough for me. Video and audio are clear. The only issue with audio, is that there is a slight delay in notification. Unless whoever rings your doorbell waits a bit, they are likely to be gone by the time you receive the notification and try to engage with audio. Overall am very satisfied with this product and the entire eufy line as a whole.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Set up was fairly easy. Quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    The Better Alternative.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bug improvement over my past 2 video door bells. Very good picture quality, faster response, and no monthly fees. The latter being important, as all the others get you for a monthly fee. This door bell saves everything on a micro SD card, and it works better than the cloud. Installation is easy and a tilt bracket is provided. The two piece works well, and fixed an annoying issue with reception that I had with Ring. Also gives you that electronic door bell sound.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Eufy doorbell. The image is crystal clear, & captures so much of an area view. We love that it has a doorbell chime, & AI face recognition! So cool!

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    The Ring Doorbell but with no fees.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking at ring doorbell but when I found out that there was a doorbell that had built in storage and had a 2k resolution as well I thought there must be a catch but as far as I know its just brand recognition but this Doorbell is absolutely worth it. Only flaw so far is it will sometimes mistake moving objects for people and record it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Video quality

    Rated 5 out of 5 stars

    A good alternative to ring or nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. No fees, it stores on device and sends video as needed. Alerts quickly and has great video quality. Having used it for a little over a month now, I can fully day I am satisfied. It does hook up to a built in doorbell and it will run off doorbell power. It also rang the doorbell without issue. Do note that you also must use the remote chime as that acts as a kind of storage and hub for it. I threw it in the basement to expand where I could hear the doorbell going off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Better video quality than ring doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the ring doorbell didn't like the video quality but the eufy doorbell is much better resolution. I do not like not having the ability to replace the battery but I think it has longer battery life than the ring doorbell. overall I am satisfied also no monthly subscription which is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best product for lock and video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy intallation and excellent video quality, no subscription needed. Planning to buy more for back door and basement door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great picture. Easy to set up the app as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Doorbell With a Couple Minor Flaws

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good Smart Doorbell. Does everything you would expect, with the added benefit of it being capable of operating in Wired Mode (where it is connected to your existing doorbell wiring) or Wireless Mode. In wired mode it will be charged continually and in the software you can choose to use your home chime and/or the wireless chime that is included. You can also operate it completely wirelessly and manually charge it as needed. Video quality is very good, response/notification when someone is at the door is more than adequate. I have 2 main complaints but neither are deal-breakers: 1) Wish there were more options to customize the ringtone of the wireless chime - there only about 10 options to choose from. 2) It lacks homekit support - if this device were to get homekit certified it would truly be a must-have for all users of the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this door bell. Easy installation, easy to use app. I love that I don't need a subscription and has local storage. It seems to be very good at distinguishing between humans and other things that pass by the camera, so I dont get erroneous alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Video and audio quality is good. Very easy to install. User friendly mobile app. The night mode is clear, now we know what’s making all the noises at night outside our apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Stores videos without paying a fee.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution when you need wireless option for a video doorbell. Bought this for a single friend who is living alone. You don't have to pay for a service to store videos. It stores dozens of videos on the home base unit that is supplied with the doorbell. It does take sometime to set up the sensitivity, security area you want monitored and other awesome features.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best doorbell camera I’ve ever used. Love not needing a subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Video quality

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use and easy installation. Great video and live feed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great door bell camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. What i like most about this door bell camera is that there is no subscription fee. Image quality is great.

    I would recommend this to a friend
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