Customer Ratings & Reviews
- Model:
- E8134124
- |
- SKU:
- 6584161
Customer reviews
Rating 4.7 out of 5 stars with 169 reviews
(169 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the SoloCam S220's excellent video quality and overall performance, capturing very good pictures and videos. The expandable storage option via a SATA hard drive is also a plus for many users. Furthermore, customers appreciate the reliable connectivity, good battery life, and clear night vision offered by the cameras.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great security system.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security system. The home base 3 eco system makes adding new devices and sensors simple. The app is always improving as well.
I would recommend this to a friendRated 5 out of 5 stars
Solar Powered Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Set up great value. Did a lot of research and this was the best value.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras for protection , 10/10 recommended!!
I would recommend this to a friendRated 5 out of 5 stars
Security cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and easy to use. Would highly recommend.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: support@eufy.com
Phone number: +1 (800) 988 7973
Rated 5 out of 5 stars
Eufy cameras review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Eufy cameras are so far so good! Great lighting and audio/visual! Highly recommend these!
I would recommend this to a friendRated 5 out of 5 stars
Good bang for the buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you catch this camera system on sale go for it. Make sure you purchase a SSD hard drive.
I would recommend this to a friendRated 5 out of 5 stars
Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t gotten to check it out yet but family says it’s a great product
I would recommend this to a friendRated 5 out of 5 stars
Amazing Eufy Security eco system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable product with latest specifications & security features.
I would recommend this to a friendRated 5 out of 5 stars
Eufy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my camera system .camera is very clear.and the sound is clear
I would recommend this to a friendRated 5 out of 5 stars
Best security system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best security camera with good storage homebase options
I would recommend this to a friendRated 5 out of 5 stars
Eufy solar camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these solar camera. No electricity necessary. Can be easily removed and plug in to charge. Haven't had to do
I would recommend this to a friendRated 4 out of 5 stars
Eufy camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like that there is no subscriptions, however the app drains my battery.
I would recommend this to a friendRated 3 out of 5 stars
RETURNED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I RETURNED IT DUE TO USING NIGHT OWL CAMERAS ENOUGH
I would recommend this to a friendRated 3 out of 5 stars
No Apple home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with Apple home thought eufy products did seems like a good product had to return not for use of what I was looking for
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and works perfectly fine for our house.
I would recommend this to a friend - Pros mentioned:Connectivity, Storage, Video quality
Rated 4 out of 5 stars
eufy - Dependable security cameras
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SoloCam S220 set includes 2-Outdoor Wireless 2K Solar Powered Security Cameras and Homebase 3. This is an efficient package with the Homebase 3 that provides 16GB of built-in storage but is expandable to 16TB of storage with the installation of a 2.5" hard drive which is not included. The setup for this system was really quite easy after looking through the helpful quick-start guides for the cameras and Homebase and installing the eufy Security app. The app leads you through step by step to setup the Homebase and each camera and everything worked perfectly for me. Only having to do setup once was a welcome change from recent tech I've had issues setting up. These set up via 2.4ghz wifi. The installation of the cameras was just as hassle-free: Disassemble the mount, screw the base into your desired location, reassemble the mount and screw-in the camera. Because this is a wireless system, you can mount the cameras easily and quickly just about anywhere - with no need to hide ugly wires. Of course adjustments for proper placement are necessary. These cameras have a 135 degree field of view, so for me, that made the mounting fairly easy. Once mounted, there are several settings you can adjust within the app including setting up privacy zones for areas you don't want to record and specific activity zones you want to be monitored. Do you want the system to detect humans, pets, and vehicles? It can differentiate between them and you can choose any and all that you want. The Homebase can even learn to recognize familiar faces, with its built-in Artificial Intelligence (AI), and you can give names to the familiar faces so that future notifications will tell you who is there. These Solo Cam S220 are solar powered cameras which have rechargeable batteries. I'm uncertain how well these solar panels will perform in the often dark and gloomy Pacific Northwest. So for now, I have charged them with the included USB to USB-C cord. They claim this charge will last for about 3 months, and I am hopeful that is the case, coming up on the winter. When spring comes around, I will change the power to solar and hope for at least 3 hours of sunlight per day, which is what these cameras need to provide solar power through the night. At least I know they are built to handle heavy rain which is definitely something we get here. The S220 security camera is very responsive to motion and has bright and clear 2K resolution. It actually has surprisingly impressive clarity. You can look at the recordings via the app. There is infrared night vision which adds clarity to the black and white night video, but I will really miss a spotlight. Not only would that shine a bright light on an "intruder" but it would also provide much needed light when I'm outside on the very dark Pacific Northwest nights - taking out the trash cans for example. The S220 is a quality security camera, with crisp and clear 2K recording and the Homebase 3 is a great way to keep your stored recordings safe and offers AI facial recognition. A huge plus is that with this eufy Security SoloCam S220, 2-Outdoor Wireless 2K Solar Powered Security Cameras with Homebase 3 doesn't require a monthly subscription and fee. That is a big deal since for a lot of other companies that is a requirement. Though this is lacking some features I would want for enhanced security such as a spotlight and color night vision, overall, I would highly recommend this security camera set.
I would recommend this to a friend Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work appropriately. It seems to work okay when setting it up; its not too difficult with my android. But it will not notify me of video clips. It will not record video clips. They have escalated my concerns and I was told I would hear back in 48 hours. I heard but no resolution. Escalated higher. No word. I am no dummy when it comes to tech management and installation. Moreover, you cannot use your own external hard drive to expand the memory capacity to save videos. It requires a hard disk drive or solid state drive that uses the SATA interface and the HD must be inserted into the home station. Might as well buy a more expensive unit. The ethernet cable is very short. The package came with only three of the required four screws. I returned mine after giving it two weeks to resolve. My goal was to use this without a subscription because I already have an alarm system with its own cameras etc.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Storage, Video quality
Rated 5 out of 5 stars
Full Featured Solar Powered Security Cam System
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have loads of Eufy products and love them all. Their products are high quality and incredibly innovative. This SoloCam S220 system with 2 wireless 2K solar powered security cameras and the 16GB Homebase 3 is no exception. I’ve tried other brands along the way and none compare in terms of features and functionality. You simply cannot go wrong with Eufy. In the box you get 2 Solocam S220 cameras, the Homebase 3, 2 mounting kits, 2 charging cables, and a quickstart guide. This is my first Homebase 3 setup so I was excited. Eufy makes this process a breeze and this one was no exception by just using the fantastic Eufy app. I had multiple products on my Homebase 2 but you can simply add the Homebase 3 to your current configuration by adding a device in the app. All your devices even on different Homebases show up together in the Eufy app. To setup the cams you just add each S220 cam to your Eufy app. The app walks you through this process in simple steps. It’s truly foolproof. Once connected there was a firmware update for both cams which took a few minutes. The complete setup probably took 10 minutes total. Once complete you’re good to select a mounting location. The app assists with this also with placement do and don’ts suggestions and even tells you if your cams location has a strong enough wifi signal. Of course these are solar powered cams so keep that in mind when considering placement. You can also recharge with a cable but why bother if you can get it placed in a sunny spot since you only need 3 hours of sunlight to keep them fully charged. Plus they’re weatherproof with an IP67 rating against snow and rain. These 2K resolution cams also look amazing in daylight or in the dead of night with their 2304 x 1296 recording resolution. The Homebase 3 is a fantastic upgrade too with it’s 16GB of onboard storage but what is even better, you can install a hard drive up to 16TB and with no storage fees. TheHomebase 3 is also smarter with BionicMind AI facial recognition capabilities. You can even add family members faces so they are recognized and identified by name. This is a great feature. I love the Eufy hardware but I also love the Eufy app. It’s full featured with a multitude of settings which allow you to configure your devices to your liking. You can set everything from streaming resolution, motion detection, recording resolution, power settings, security settings, alarm, and notification settings. I always use the geofencing setting to automatically arm and disarm the security system based on my proximity to home. I definitely recommend this SoloCam S220 system. Eufy cams give a great sense of security. Notifications are instantaneous when anyone approaches my property. It’s great just knowing when packages are delivered or when the mailman comes. I even take a peek sometimes just to check the weather at home or to see what the pets are up to.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great eufy Security System
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly these cameras look like a premium product and felt really solid in my hands upon first inspection. They aren't overly clunky at all but seem to be built really well. Digging deeper into the box I found the instructions which gave me all the information to get going. Being a tech-minded person I have to admit that I just skimmed the instructions but it was a great point of reference. Mounting these was really easy and it only involved me getting on my ladder and drilling holes into my house. Nothing overly complicated about this point and was very easy to do. I am not the best example of a handyman by any means but they are still up which is good. They are visible if you are looking for them but they don't really stick out like a sore thumb which is very nice. The app setup was next, and after a little confusion using it for the first time all became a little more clear as I pushed more of the buttons to discover what the camera could actually do. I got a notification on my app that there was movement spotted and sure enough it caught me on camera. Some of the stand out features of this unit are listed below. Solar Charging: The S220 is great at capturing solar rays and after about 3 hours in the sun it has full capacity. We will see how this ends up in the long term but for now this is great. 2K Resolution: While not 4k this is more than ample to capture every detail of what lurks in your yard, side of the house, or backyard too. It looks really sharp and detailed and I was quite impressed. Human Detection: This feature works great and I haven't run into any false positives with this yet. It runs well and lets me know when somebody comes into view. Night Vision: Thanks to infrared LED's you are able to see just about everything with full clarity and really sharp contrast. One of the best things has to be that there are no monthly fees. Everything seems to have a subscription now and it is refreshing to have something that does not. Potential Con: Sun-Dependent: We live in California so we should be fine for the sunshine level but if you are maybe in a cloudy or overcast place you may run into issues. Final Thoughts The eufy Security SoloCam S220 is a solid piece of tech that does what it promises. It gives you clarity that you wouldn't think possible in a home unit at a really great and affordable price point. I would highly recommend this overall.
I would recommend this to a friend - Pros mentioned:Connectivity, Storage
Rated 5 out of 5 stars
Full featured with no ongoing cost
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a world filled with security cameras, this system stands out. I didn’t want a paid subscription to get top notch monitoring. My ideal camera system stores recordings securely away from the camera, and doesn’t require hard wiring. They remain charged and smart enough to recognize what is in view. This system does all of this and more. With 2 cameras and a base station, you can connect up to 16 cameras. The install instructions seemed almost too simple. After unboxing and charging the cameras, I installed the app and the base station. The base station has 16gb of internal memory with the option of adding a hard drive. Note that the base station requires a hardwired connection to your home router. Following the app instructions, the base install was easily completed. Next add the cameras. They need to be connected to the base before mounting in your desired location. The cameras use wi-fi connection. The app made the install extremely easy, and provided a lot of helpful tips to get the best performance from the cameras. I truly believe that anyone could install this system. The stable mounting bracket offers a wide range of motion. Next you add familiar faces to the AI. Once completed I found the AI correctly identified known humans which helped reduce any false alerts. The quality of the videos both day and night are amazing. The reliability of the alerts stopped annoying false positives. If you want to add on cloud backup, they do provide that option, although I found the local storage to be more than adequate for my needs. The app supports configuring activity areas, motion sensitivity and alerts. The wi-fi range on the cameras is stated as over 600ft. and my testing showed they had a reliable connection at 500ft. I’d recommend this system to anyone looking for an easy to install, with set and forget ease of use.
I would recommend this to a friend















