Customer Ratings & Reviews

This year, I finally caved and started to seriously consider a "do-it-all" flagship robot vacuum. Anytime I'm looking at spending $1000 or more on something, I spend an obsessive amount of time researching my options. But for every review of a $1000+ flagship model I watched, I'd always see a recommended review of the X10 Pro Omni. Discovering reviews about the X10 Pro Omni was confusing...the concensus seemed to be that it was really great, but everybody still insisted on calling it a mid-range model, presumably because of its price. The implication seemed to be that something was still holding it back from going toe to toe with the obscenely expensive flagships. Fortunately for me, this thing has exceeded all of my expectations and then some. My floors are as clean as I want them to be (freshly vacuumed & mopped) on a near-daily basis. I can walk around the house all day in white socks and they stay white, with barely a stray dog hair stuck to them. The best part is I've barely had to lift a finger. The first time I turned this robot over to look at the roller was after 5 days of use and there were only a few strands of hair tangled in the bristles. I didn't even have to remove the roller to pick them out. When I looked at the mop pads, to see how clean the self-cleaning feature actually got them, they looked like they were fresh out of the wash. The drip tray will need cleaned out semi-regularly, it looks like, as I had some sediment starting to cake up in the bottom of mine, but it's removable and that should be a quick rinse & good to go. I can run it at any point in time, which is such a night and day difference from my old robot. The X10 Pro Omni is a ninja by comparison. Even on max suction vacuuming, it's like having a 50db dishwasher running...you can hear it, but it's not bothersome. In summary, I love this thing and have been nothing but impressed with its performance, acoustics, convenience and value. Maybe the $1,000-1,800 models are better...but I would have a hard time beliving their performance scales linearly with their increased price.

Impeccable Cleaning: This robot vacuums and mops with outstanding efficiency. It leaves floors spotless, even on challenging surfaces like tiles and hardwood. Smart Navigation: Equipped with new technology, it maps your home precisely, avoiding obstacles and ensuring thorough cleaning without getting stuck. App Control: The user-friendly mobile app lets you customize schedules, set no-go zones, and adjust power levels. It’s also compatible with Alexa and Google Assistant. Long Battery Life: With up to 3 hours of runtime, it’s perfect for large homes. When the battery runs low, it automatically returns to the dock, recharges, and resumes cleaning from where it left off. Easy Maintenance: The dustbin and water tank are simple to empty and refill.

I love this vacuum, I moved up from a Shark, and this one maps, cleans, and mops better than any other robot vacuum I've ever had. It maps your residence super fast and easy. It avoids all objects and spot cleans with ease. The only drawback is that it empities the dust bag really oftern. My Sharks could almost clean my entire house without dumping the dust and dirt. Also, this one has a dust bag that i am sure I will need to replace at some point. That's why i say 4.9 is a better score. I also added one small room than what my Shark cleaned, but I don't think that would contribute to the dust bag getting full so fast. As a matter of fact, i am sure. One of the best purchases ive ever made.

I couldn't have asked for a better robotic vacuum for both vacuuming and mopping. This does both efficiently. First and foremost, the design is great and doesn't look odd while placed inside the house. Let's talk about vacuuming, its powerful 8000 Pa suction capability allows it to remove the hidden debris inside the carpets, it doesn't even let one pet hair go unnoticed. I hardly find any missed spots. Although it makes frequent trips to the base to dump the trash, I do not mind it as it is all seamlessly done without any manual intervention. The dust bag is big enough from my home to last about a few weeks. As with any type of vacuum, the most tricky part is to take the tangled hair out but the roller brush of this vacuum rotates in the opposite direction and its Pro-Detangle comp flips to loosen and remove the hair itself without me monitoring or doing it myself. When it comes to mopping, it can switch easily between the modes to keep the home as clean as any human would do by cleaning for hours. The dual mop pads are used with 180 rotations per minute and can clean the stickiest of stains to make the floors spotless. When it detects the carpet area then it automatically raise by 12mm to prevent it getting wet. As per the provided instructions, I wash these mop pads using clean water and then dry them at around 45 °C to prevent bad odor and to avoid the bacteria growth. We are living in the AI age and how can this be eluded from this, so it is capable of identifying more than 100 different objects like wires, shoes, toys, etc to navigate around these and not to move to areas which are already cleaned earlier. Not just this, I use the app to schedule the cleaning as per my availability and this does the rest. This has the capability to create the cleaning routes around the home which can be used for future cleaning jobs.

I recently tried the eufy Clean X10 Pro Omni robot vacuum and mop, and was very impressed though with a few minor nitpicks. The eufy X10 Pro excels in several areas: its rotating brushes are particularly effective, avoiding the mop lines that are common in some other traditional, more entry-level robot vacuums I have used previously. The auto-mapping function accurately charted my home's layout on its first try, which was impressive. In the past, I have dealt with competing products that needed multiple mapping attempts. Overall, the Android app was intuitive and user-friendly. The cleaning power stands up to the premium players in the robot vacuum space. The X10 managed to handle all of the dog hair, dust, and debris on both the hardwood and rugs throughout my house. A standout feature is its self-maintenance capability. If you have never owned a robot vacuum with self-dumping; you are missing out! The vacuum automatically empties its contents into a bag at the docking station, reducing manual cleanup. This, coupled with a self-cleaning function for the mop pads, was extremely convenient. On the flip side, the vacuum's reliance on bags for waste disposal might be seen as both a benefit for its mess-free convenience and a drawback due to the additional cost of replacements. Also, although its object detection surpasses many models on the market, it falls slightly short of the benchmark set by the most advanced vacuums. While the robot's laser-powered object detection managed to avoid all of the dog toys and other objects on my floor, it did misclassify an object as animal waste. This is not a dealbreaker though by any means, and future updates might bridge this gap. Also, I prefer that the robot errs on the side of over-detecting these sorts of "problematic" objects rather than not. When compared to premium robot vacuums, the eufy X10 Pro Omni's taller design restricts its ability to navigate under some low-lying furniture. While its build quality may not rival that of more expensive models, this does not significantly impede its functionality, which competes closely with top-tier vacuums but at a more accessible price point. In conclusion, the eufy X10 Pro Omni strikes a commendable balance between affordability and performance. It might lack the premium aesthetics of some high-end competitors, but it delivers a robust cleaning experience that rivals the best in its category, making it an excellent choice for those entering the robot vacuum market or looking to upgrade without excessive spending.

TL; DR: I can’t believe how well the Eufy X10 Pro Omni works. It seamlessly switches between mop and vacuum going over our living room flooring and then rugs, and then the carpet in the rooms. The base is wider and deeper than other self-cleaning vacuums due to the additional bin for waste water, but the unit is still fairly compact and doesn’t stand out in our house. Up front, the only - absolutely nitpicking here - negative I have found is that the waste water bin is small. So as the X10 makes multiple return trips to dump dirty water and refill, the waste water bin gets full really quickly. Granted, given its dirty water, you would want to dump it frequently to prevent mildew and nasty odors, but I still found it somewhat annoying to have to dump multiple times. Reall other than that, I can’t say enough good things. The directional sensors are smart enough that I never once saw the X10 bump its nose into furniture or walls, and even looking at the marks, there weren’t any missed spots on the flooring nor on the rug despite going back and forth. This makes cleaning so much easier. My wife absolutely loves this addition to our home.

Received the Eufy X10 double boxed. Opening was straightforward, but was at a loss looking for the instruction booklet. Only thing included was a safety booklet. Finally figured to scan the QR code to download instructions and app to operate the unit. The downloaded instructions include illustrations which make setup easy. The app takes you through strep by step check and startup. After this, I added water, setup WI-fi and Bluetooth, charged the unit and set out to see what it could do. We have a pet, and I left some pet hair on the carpet on purpose to test pick up ability. I turned the unit on, the unit connected and set out to map an clean at the same time. As to the actual operation, I can see some pluses and also minuses. The pros. The operation of this is amazing. It will come out from base, map rooms, clean floors – switching from carpet brush to spinning hard floor brush – return to base clean and dry brushes, pump out dirty water, get fresh water, and come out to continue cleaning again. All automatically! So far so good. However, I saw several drawbacks. To the mapping. I found it did miss some areas. I believe I could prompt it from app to cover these areas, but didn't try this. It gets fairly close to edges, but is within about 1 to 1½ inches. It did pick up pet hair fairly well, but did did not pick up some hair deeper in carpet. Of course, it cannot move obstacles to get behind, underneath or behind. And, you must “prep” cleaning area to remove pet toys, appliance wires, and small “flimsy” little rugs. All in all, I think this would be absolutely fantastic in certain applications, but falls short in some areas. I believe the best use of this would be in living spaces with a lot of hard floors, more spacious areas without too much clutter, and pets that shed less. And where “set – it – and - forget – it” would be a big benefit. And, it does take some floor space, so planning on the best placement is a must.

I received my unit yesterday and followed the instructions to setup. Once in the app I was greeted with a firmware update notification which brought me up to 2.2.34. Be warned that every version above this will remove the obstacle photos feature so I turned off auto update. After a bit of charging I sent the robot out for a mapping run. With the dock set in the kitchen it set out mapping the kitchen, made a left turn and mapped part of the master bedroom and after mapping the master bathroom it declared it was done and went back to the dock. I moved the unit to the living room and sent it back out again and this time it was able to map the whole house but once it returned it could not dock itself while on carpet so I moved the dock back to its original position and then it was able to dock. Today I sent it out to clean the whole house and it was able to correctly identify carpet from mopping areas all by itself. Obstacle avoidance seems to work for the most part and its pretty good at seeing shoes, wires and pedestals. If a door was closed or an area blocked when it tries the first time it will return to complete that area. Where it fails is with floor mats and especially bathroom mats which it will curl up and suck into the brush. Mopping performance is very good getting up muddy shoe prints with out any smearing or streaking. I use a small amount of Bissell solution but you can use whatever you please. Based upon what I'm seeing I will have to dump the waste tank and fill the fresh tank every two days but that's fine. Tanks are easily removed by simply pulling up and each has a locking tab that you just pull out to open the top. Likewise the vacuum bag sits beside them and is easily removed and replaced. Charging takes a very long time. When the battery gets too low during a cleaning run it will return to dock and recharge. Unlike some other units I've had it does not wait to get to 100% to go back out and will auto restart once it thinks it has enough battery to complete the rest of the map. In my use case it went back out at 86% state of charge. No machine is perfect but this one does a very good job and is reasonably priced especially if you can catch it on sale. I also added a 4 year geek squad warranty on it because it is a machine will lots of moving parts. Would I recommend this robot? Yes I would but keep in mind that my unit misbehaved while the base was on carpet with tons of free space all around it. I messaged support in the app and received a generic response that wasn't every helpful. Alternative choice: I would choose the Roborock QRevo Master which is also on sale right now with swing brush and swing mop technology. I might buy one anyway to have two units in the house.

So far, I love it. It mapped pretty quickly and I can set it to clean everyday. I have pets and its works great at vacuuming all the fur. It does fairly well at avoiding objects on the floor, but if it does get stuck, I do get a notification and can see on the map where it is. I like that I can set areas to avoid. I have tile floors with no rugs, so I can’t say how good it is on other flooring. I do have the settings set on the max and the battery life does run low, but it returns to the base to charge and will finish it’s task once it has enough charge to do so. Overall, I love this vacuum and it has save me a ton of time keeping the floors clean.

I have 10 pets so fighting fur is a daily thing which was my main reason for buying this. It has so far exceeded expectations and gets used daily. I do have a decent sized house so it cannot finish the entire upstairs without having to charge itself at least once or twice but it will charge until it has enough battery to go finish where it left off which is nice. It also mapped fairly quick and accurately and has a nice app for editing rooms if you need too. It has a ton of great features for the price so would recommend.

For vacuuming, this unit is pretty good. It does get the majority of the dust and trash on the floor, the self cleaning brush (it cuts hairs that it collects) is decent, it isn't anywhere near perfect but you won't have to clean it every time. the bag in the base unit is very useful since it will return and empty itself out. The mopping part is great, it doesn't wet my carpets and it will clean the floor (make sure to get some floor cleaner to mix with the water). My Biggest issues with it are that: 1)the water container is a bit small for the amount it consumes per use, I usually have to add water after 2 uses (this might vary depending on your floor size). 2) the wifi connection isn't the best so that will cause a multi of issues since the only way to easily control it is with the app. I have had to reset and connect mine 2-3 times and I have only had the unit a month or so.

I have a shiny ceramic tile floor, with a lab that drools a lot. Had a rhoomba for vacuuming and a dyson, then tried a bissel crosswave in concert with a bissel steam mop, then the heated steam bissel crosswave, then manual scrubbing. Of all, the manual scrubbing did the best. Until now. (Still need to scrub spots a bit.) When the x10 started to get really good reviews, at a much better price point, I wanted one. So I watched my cart on Best Buy until a sale price (-$120) occurred and jumped. I am now in the 60 day review period and I use it at least 3x a week, primarily for the kitchen, but it has done the whole house at least 3x. Not bad for the price. Only have to spot clean a few spots here and there. (Dried on drool is really sticky!) Have not had to pull out the bissel steam crosswave once, and the 10x does just as good a job. It takes a little editing in the app to get the rooms right, but once you do, you break up the house into a lot of little rooms and just tell it to do the one you want. Don't have to do a lot of prep either. I pick up the throw rugs, move the garbage cans, and that's it. But unlike the rhoomba, it only got stuck once when it fell into the main shower pan. I can't imagine the $1500+ models doing a better job. So far so good. Now, on to cleaning the kitchen this morning - while I type...

My wife really loves this robot! She has tried other good brands, but this is the best! Great suction, the mop pads are great too, and the app is easy to use. You can set up more than one map and have many customizable cleaning modes. This is an excellent product!

I got this robot vacuum and mop to basically buy back time for myself from having to vacuum and mop everyday. After getting a new golden retriever puppy I was unable to keep up with daily cleaning due to the dog shedding. When a friend who has a husky told me to look into a robot vacuum, I did just that. I watched YouTube videos, I looked at reviews and ran into a website dedicated to reviewing all different type of robot vacuum brands and this one was at the top of the list. The self cleaning feature, the added mopping capabilities on top of the vacuum, the app to set schedules etc, it checked all the boxes. I run this thing twice a day and just do it myself maybe once on the weekends to get the hard to reach places. This purchase was sure an investment well made and has definitely given me time back to my already busy day.

Does its job, fast. It does a much better job at mopping than I anticipated judging from what I find in the dirty water reservoir. The obstacle avoidance technology on this vac is excellent. The 1st floor of my house (where the vac does its job) is about 1500 sqft, and it gets the job done, vac and mop, in about 2hrs. I am very satisfied with the level of cleaning since I have a dog and a cat. This is a must have for pet owners. Two downside, just to put it out there, I wish the software was a bit more polished and more in real time. I find there is a delay between the robot is cleaning and where the robot is shown in the map. The other thing, maybe I just haven't found this in the app but, the app indicates fresh water level but not the level of the dirty water. Would be nice to know how much dirty water is in the brown water tank.

I’ve daydreamed about a floor cleaner for many years. I live on a farm and have two dogs that go in and out. I didn’t know if one would work for the heavy lift here. I knew I wanted something that would self empty and could hold a lot. I’m pretty sure I could build myself out of a flood zone if I just threw the daily dirt back into the yard. I watched some reviews and decided this was the one. I patiently waited for a sale and it happened. The first day I had it clean three times. The second day twice. After that once per day. Even all my sweeping wasn’t doing as good of a job as this does. It pleases me to walk barefoot across the floor and it’s completely clean and sand free. No regrets! I’d buy this again in a heart beat. I liked it can lift for area rugs. It switches seamlessly between mop and vacuum. It’s quiet. Most importantly though my floors are clean and I have time to do something else.

I tried the Ecovac T10 and iRobot J7+. The Ecovac ran into walls and the mapping was really hard to use. The J7+ was great for pet hair because the brushes are rubber and the hair doesn’t wrap around them as much. But it got stuck and did not work well in the dark. The Eufy was everything I wanted it to be except that at almost 60 days I got a wheel module error and could not figure out why. I did have to clean the brush everyday because the pet hair would wrap up and plug it up. The brush detangler was useless for me. But I have two long hair dogs. The mopping was the best. The app and the mapping was really easy to use. Compared to other vacs, this model was less expensive with great features. Customer service was pretty good. But they did not work fast enough for me. I ended up taking my vac back to BestBuy.

This is my first floor robot that has lidar for home mapping. So far after a month of use it has performed as close to flawlessly as possible. The mopping function is top notch and keeps our floors very clean. The AI does a fantastic job of avoiding objects that will cause problems while cleaning, such as cords wires and fabric. The self cleaning features are very good and to app does a great job of letting you know if anything on the base needs to be addressed. If you use a floor cleaner, like the Eufy floor cleaner, you can go a few days before emptying the dirty water tank. If you choose to use water only I would definitely try to empty it everyday as the water can start to stink pretty quickly. As far as negatives go, I wish the tanks were a bit bigger, but it's not a big deal. I can get around 3 cleanings before I need to add water and change out the dirty tank. I haven't had to replace the vacuum bag yet, after daily use for a month or so.

Great vacuum, easy to setup and use. Recommend especially for pet owners. Love it so far. For some reason it does sometimes crash into things. Also sometimes goes to missed areas, but doesn’t turn up the suction back up. Thats the only 2 cons I have so far. Other than that great vacuum.

It has been quite a upgrade to the Irobot I have had for years. Not one issue with it. Love the fact it mops and vacuums. Dirty water needs to be emptied regularly if you have it on a schedule, otherwise it's like finding the pyrex lunch bowl you left in the back of the car for a week.