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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 322 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the exceptional mopping capabilities, strong suction power, and ease of use of the X10 Pro Omni robot vacuum and mop. Many appreciate the effective mapping and navigation features, along with its relatively quiet operation and user-friendly app. Positive feedback also highlights the robot's performance and obstacle avoidance. The long battery life is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 322 reviews
  • Pros mentioned:
    Ease of use, Mopping

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this robovac for my parents in their eighties. They are really happy with this vacuum. The app was easy for them to setup and use. And it does a fantastic job in cleaning,

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Never Think About Cleaning Your Floors Again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about whether or not it was worth going for this product, but I’ve been so happy! The mapping was accurate, and it’s been so nice to have different zones with different pre-set routines. I love not having to sweep or mop as part of my weekly cleanings. It’s also nice to have the sensors that can easily avoid forgotten floor items like toys, laundry, recycling items, etc. The app is a little clunky, but still easy enough to use for initial room mapping and routine establishment.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    Great but needs to recharge frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. It mops and vacuums which makes my life so much easier and cleaner. It’s great that the mop heads are self cleaning. And I also like that it self empties both the mop and the vacuum. I have noticed like a couple other vacuums that after only a short time the battery seems to not last as long. I haven’t even had this a year and it seems to take longer to vacuum the whole area because it needs to recharge more frequently. I still love it but I wish it would last as long as it did when I first got it.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Mapping, Mopping

    Rated 5 out of 5 stars

    Best combo mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum and mop combo! It quickly mapped my entire house and both functions work amazingly. I have had other products for years and they did not perform this well. The mop is fantastic if you have a lot of hard surface. And the various settings make it easy to have it spend more time in one area than another based on need. I can’t say enough about how happy I am with it.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the dual mop and sweep feature. It is a little bit loud when emptying into the dust bin but overall not too loud when running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mopping

    Rated 4 out of 5 stars

    First cleaning robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot was very easy to setup and cleaned the house spot clean. This was my first cleaning robot and it left the house spotless. I think the only problem I had was getting it to clean another floor. You need to disable some settings in the app so it doesn’t look for a station to refill after 30 mins. Otherwise it works great and keeps everything clean.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for taking the time to share your feedback with us. We are delighted to hear that you are satisfied with the cleaning performance of your X10 Pro Omni.

      We would like to inform you that the X10 Pro Omni is indeed designed to support multi-floor cleaning. However, without the Omni station, the robot cannot clean or moisten its mopping mop pads as it would typically do to maintain cleaning efficiency. To ensure that the cleaning quality is not compromised, the robot automatically switches to a "vacuum-only" mode. This adjustment prevents the robot from spreading dirt or leaving streaks on the floor with a dry or dirty mop.

      For users who require mopping services on floors without an Omni station, it is essential to ensure that the robot has access to an Omni station on the same floor where the cleaning task is being performed. This allows the robot to maintain its mopping pads in optimal condition, providing a thorough and effective cleaning.

      If possible, we recommend purchasing an additional Omni station to place on the second floor. This will help resolve the issue you are experiencing and ensure that your X10 Pro Omni can perform optimally on all floors of your home.

      Should you have any further questions or need additional information, please do not hesitate to contact us at [email protected]. We are here to assist you.

      Thank you once again for your valuable feedback and for choosing Eufy. eufy

  • Rated 5 out of 5 stars

    The best robot cleaner, hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Life changing, really. It's easy to set up and mindless maintenance as it empties its own vacuum at the "home" station every day. It connects to a bluetooth app on your phone so you can see where it cleans and watch the map. Easy to program a schedule. It is fairly quiet except when it dumps the dust and dirty water at the station. It does a really great job navigating the home and learning obstacles, even mopping/vacuuming around our sleeping dog without her waking up! Unbelievable how far technology has come for these robot cleaners. I highly recommend. This is probably the best on the market and we got a great price for it at Best Buy. Our house is cleaner than ever and I'm stoked we splurged for the Eufy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this robot vacuum, and I couldn’t be happier with my decision. It’s incredibly easy to use and saves me so much time every day. The cleaning performance is excellent – it picks up dust, pet hair, and crumbs effortlessly, even in corners and along edges. I also love how smart it is: it maps the room efficiently and avoids obstacles without getting stuck. The battery life is impressive, allowing it to clean multiple rooms on a single charge, and it automatically returns to its charging dock when finished. The design is sleek and modern, and it operates quietly, which makes it perfect to run even while I’m working from home. Overall, this robot vacuum has exceeded my expectations. It’s reliable, convenient, and keeps my floors spotless with minimal effort on my part. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new little homie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ’ve been using the Eufy robot vacuum/mop, and it’s been a great time-saver. It cleans hardwood and tile floors really well, leaving them shiny and dust-free. The app makes scheduling and setting cleaning zones super easy, and I like that the mop lifts automatically on carpets. However, it struggles a bit with deep carpet cleaning, and the base station takes up some space. Maintenance isn’t completely hands-free either—you still need to empty and rinse parts occasionally. Overall, it’s reliable, convenient, and perfect for keeping floors clean with minimal effort.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cleaning robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great - vacuum and mop. It’s quiet and you can set a schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this robot vacuum and mop for about 4 weeks now, and I can confidently say it’s an upgrade from what I had before. The biggest improvement for me is the mopping — the spinning mop heads make a huge difference and clean so much better than my old setup. The mapping technology is also a step up. It’s very accurate, and I love how the app lets you add where your furniture is, set up no-go zones, and easily configure different cleaning preferences. The app isn’t flashy or overly designed, but honestly, that’s a plus for me — it’s straightforward, easy to use, and does exactly what I need. This robot comes with a ton of great features, and I’ve been very pleased with my purchase. It’s efficient, reliable, and makes keeping the floors clean so much easier. If you’re on the fence, I’d say it’s definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Performance

    Rated 5 out of 5 stars

    Vac mop for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, mops better than expected and picks up the majority of the dog hair.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Doesn’t run over dog poop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after our last robot vacuum ran over a pile of poop and dragged it ALL OVER MY HOUSE. Let’s just say it was a CRAPPY situation and my dog was in the dog house for a bit. This vacuum sees things and doesn’t run over them so no more underwear stuck in it too. The mopping feature is great and we don’t have to mop anymore

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clean is amazing The robot works very well, cleans perfectly and has a lot of battery range

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Eufy X10 Pro, and I have to say, it’s a fantastic product! The vacuum does exactly what it promises – it seamlessly vacuums and mops my floors, leaving them spotless. The multi-level sensing is nice, buy using the APP, as it easily transitions between different floor with sense supported settings. Plus, the various control options make it easy to customize how I want it to clean. The self-washing and self-drying features are game-changers. I no longer have to worry about manually cleaning the mop – it takes care of everything on its own, which is a huge time-saver. however he does need some maintenance after a couple clean, mostly you need to take care of the brush. I also want to highlight the excellent shipping service from Best Buy. The product arrived promptly, well-packaged.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    Love my little vaccume, some update would help.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great, it is not now sucking up water or coone ting to the internet. Aside from that. I have a huge down stair with tile floor, with a family of 8 and 5 dogs! I love this machine it does a great job! Deign flaws that could drastically improve this model, automatic dust bin emptying. Better eqla for water, sometimes my dust bin get damp. Have the product come with small bittoenof cleaning solution and two sets of pads. A better solution in cleaning the the mop cleaning tray. I am sure there is a higher model that solves this but this one is already pricy. It does work and require maintenance to make sure it’s running efficiently. Also, you have to wash the pads before using them because the machine says it dries them, but they always smell but for me the bit of maintenance I do in between each day keeps my floors, clean hair and dust free.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction power

    Rated 5 out of 5 stars

    Streamlining Cleaning with a Robot Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot vacuum has transformed my cleaning routine! Its sleek design effortlessly maneuvers around furniture and tight spots, ensuring thorough cleaning of hard floors and carpets alike. With powerful suction and smart mapping technology, it efficiently removes dirt, debris, and pet hair. The scheduling feature keeps my floors consistently clean, requiring minimal effort on my part. It's a time-saving essential for any household.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction power

    Rated 5 out of 5 stars

    Eufy Omni

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations, super functional, excellent suction and mapping.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great vacuum if you have dogs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum combination. I have a German shepherd and a husky. Both shed to no end. The first initial vacuum was a little rough since I didn’t vacuum the house prior. Now going forward a few weeks, I don’t have anymore hair tumble weeds. Obviously doesn’t get everything 100% such as tight inner areas that it can’t reach. Overall it eliminates me having to vacuum the house twice a week and down to about once every two weeks just to deep clean certain areas. The mop feature is good on smooth floors, such as vinyl, hardwood and flat tiles. If the tiles are porous with dimples and you have slobs of dogs that run in the mud, it does an OK job but you still have to mop those tiles. On flat surfaces, all my floors are clean everyday! The vacuum does a good job on my large area rug but doesn’t deep clean the fine hair fibers stuck in there. You’ll still have to bring out a large vacuum for that but I don’t have any clumps. Maintenance is easy but the water canisters are small so I have to refill every 3 days. The dirty water smells rancid but i guess it tells me it’s doing its job. Overall im happy with the purchase. I have two of them. One for downstairs and one for upstairs. The price point is a little high but for the amount of free time I have to upkeep the house, definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Awesome Robot Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is currently the best value robot vacuum on the market. I previously had the Roborock Q Revo but returned it for this model, and I'm glad I did. It works exceptionally well, with excellent obstacle avoidance and great suction power. It also does a fantastic job mopping and keeping the house clean. Overall, I have no complaints. I can't imagine not having this vacuum.

    I would recommend this to a friend
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