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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6271 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Express 4K+ Streaming Player's ease of use, overall performance, and convenient remote control. Many appreciate its reasonable price, streaming capabilities, and simple setup. While some users report issues with compatibility, battery life, and connectivity, the device is generally praised for its speed and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 6,271 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product; lousy service from BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the 4k stick, but it somehow wasn't compatible with my tv using the HDMI eARC channel to connect the TV to my receiver. This device is pretty comparable -- the only difference is that the stick came with an RF remote, which didn't require line-of-sight, like the IR remote that comes with the express. Transmits in 4k and has a stronger processor than the non-4k Express it replaced. Plus the remote has a microphone, so you can open apps, turn on/off closed captioning, etc. by voice. Great deal at $27. For the record, Best Buy is a lousy retailer. Service is slow, online ordering is a hassle -- especially if you're trying to get something price-matched (which, in the end, they couldn't do), and order pick-up was totally dysfunctional. And managers are rude if you have the least bit of concern about their service. The rating is purely for the product, not for Best Buy as seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this one. :-)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Express 4K Plus is a great little streaming box that delivers smooth HD, 4K, and HDR playback without any fuss. Setup is simple, the interface is quick, and the remote’s voice control makes finding shows easy. It supports all the major streaming services, offers strong picture quality, and even controls your TV’s power and volume. While it lacks extras like Dolby Vision and Dolby Atmos, the overall performance and value make it one of the best affordable ways to upgrade any TV. For everyday streaming, it’s fast, reliable, and hard to beat at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Replacement for old Roku heater

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a streaming stick that doesn't overheat. Easy setup, but I would like a keyboard interface just for setup - entering email addresses and passwords is time consuming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Easy and useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! I hesitated for years to get a Roku, thinking setup and use would be complicated, but it's really very simply and lets my kids access everything we have subscriptions to, and more. I rarely watch tv, but I still think the purchase is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Excellent, Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! great picture, easy to use, comprehensive channel options. Best value and functionality out there, recommend using even if you have a smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Streaming

    Rated 5 out of 5 stars

    The only streaming device I've ever used...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace and older Roku in my son's room. I can certainly tell this is a newer model. The lag is noticably decreased. Picture is fantastic. Every streaming service or network is available. I have one on every TV in our home (3). The voice input works fast and flawlessly. As the title says, I have nothing to compare it to. I can't imagine another brand could be any better, especially for the price. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We weren't sure what to expect and were skeptical. We didn't realize there were so many free channels just with Roku. We watch Pluto's free programs/movies a lot, but also did add a subscription service (FRNDLY) that is very reasonable and has been worth the money. We have the midrange service of FRNDLY and paid it annually to save money so, out the door annual cost for FRNDLY was about $102 for the year, which included taxes. Roku is great streaming/on-demand equipment and even had free channels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    A bargain of a great streaming device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, easy to use. Love the voice remote's ability to control power and volume on the TV; I can usually keep the TV's remote safely stored aside. I use these on a couple of older non-smart TVs and it really makes them feel like smart TVs! Additionally, this little box is often a better performer than the built in smart functions on many smart tvs, so it's still a worthwhile upgrade even there! I've bought three of this model so far, and am very impressed. Little to no lag, regular updates to OS and apps, excellent streaming performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Portable, Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little device. Easy to use and take with you on the road. Load times are fast and quality is good. Remote feels solid compared to the older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It has cut out my cable bill which was costing me over 200.00 a month for basic cable.I recommend this way to save on monthly bill. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A great buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this about a year ago and have had zero issues with it. It's easy to use and after adjusting the settings to fit my 4k TV the picture and sound works really well. I bought it solely for the Crunchyroll app as my Samsung Smart TV didn't have that app and find myself using it more than my Samsung apps nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything to love about Roku in a small streamlined package. Great for adding to smaller tvs or for blending into the profile of the tv with the included sticky pad you can attach it to the bottom of a tv and it just blends in. You can program the remote to control volume and power on the tv eliminating the need for multiple remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rocking Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a non smart flat TV. In cutting my rented cable equipment, I bought a 4K Roku Express that works with Xfinity. I am very pleased with it. It is simple to use and has lots of free content. I now save $10 month paying for a cable box. It was easy to set up. I definitely recommend this Roku and its compatibility with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice upgraded features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the voice search feature as well as volume control. Also better picture and faster than original roku

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku is great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the best streaming device I've used. Happy with the purchase. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great streaming device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is so easy to use and allows you to stream anything. It's easy to set up and move around if you have multiple TVs. Love Roku!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice roku device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the roku devices as they are simple to use and work well. They are high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Don't buy a new TV get a Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku is an excellent piece of streaming tech that is so easy to install and use. I have several Sony TVs that i purchased in 2017 that are Android based and don't support some of the newer streaming platforms. $39 solved my problem rather than dowling out thousands to replace 3 high end Sony TVs. Also love how sleek it is and tou dont need an outlet to power it you can use a USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Roku app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy navigation within the application. Gives you access to all streaming apps. You are able to pair to tv to simply use the Roku app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best steaming service in the world.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roku for 3 TV and it works great. Easy to set up. And I save $180 a month. Very happy I brought Roku ☺️

    I would recommend this to a friend